Pune
Tech Prescient
Job Type- Contract Basis
Job Requirements
- Administer and maintain Microsoft systems & applications, including self-hosted systems like domain controllers, print servers, Active Directory, SCCM and virtual desktops, as well as SaaS systems like Azure AD and M365.
- Leverage the appropriate technology (like Windows server logs, AWS CloudWatch, Elasticsearch/Kibana) to gather metrics and monitor the health/utilization of technical resources, and ensure high availability of all Microsoft systems and applications.
- Assist Tier1 corporate support in troubleshooting and addressing user issues including provisioning, de-provisioning, access, application features and usage as needed.
- Diagnose and troubleshoot technical issues, including systems configuration.
- Assist with incidents, troubleshoot and resolve issues, perform root cause analysis, and contribute to solutions for ongoing improvements.
- Participate in on-call 24x7 support as necessary.
Skills and Experience:
- Ability to listen, communicate, evaluate, problem solve in a multi-tasking team environment.
- Experience with Microsoft systems like domain controllers, print servers, Active Directory, SCCM, virtual desktops, Azure AD and M365.
- Experience in build, configuration, tuning, securing, patching and maintenance of Windows Systems and applications.
- Understanding of Active Directory identity and security, policy objects, Windows file shares (FSx or equivalent), MS365 administration
- Knowledge of core Infrastructure services like DNS, NTP, Kerberos, Radius, LDAP, SMTP, CIFS, DHCP.
- Experience in automation using scripting languages like Powershell is a plus.
- Understanding of AWS Networking fundamentals like Security Groups, Inbound rules, VPC’s, Subnets, Internet Gateways, Transit Gateways, NAT and ENI’s is a plus.
- Understanding of Azure Networking fundamentals like Private Links, Virtual Networks, Network Security Groups is a plus.
- Experience in writing technical documentation, including design documents, end user facing documents, and run books.
- Experience with system monitoring and related metrics.
- Experience handling production incidents.
- Excellent communication skills
Qualifications
- Bachelor’s degree in Information Technology, Computer Science or a relevant field or equivalent experience.
- 3+ years experience in Windows administration.
- 5+ years total IT experience.
- Certifications such as Microsoft Certified M365 Administrator or Windows Server Administrator is a plus.
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