Amazon Brand Manager
Scriveiner is UK's leading designer and manufacturer of affordable luxury pens since its launch in 2019. The Scrivener range became an official bestselling brand in Amazon's US and UK marketplaces, and it is trusted by hundreds of thousands of customers worldwide. Scrivener was founded by entrepreneurs Yanning Li and her husband Justin Lowes, who, having lived internationally, subscribe to a lifestyle of 'luxury minimalism."
The mission of establishing Scriveiner is to create beautiful, fit-for-purpose items that enrich people's lives in their everyday use. The pens have resonated with customers worldwide, leading to the company and its founders winning many prestigious awards, including the King's Award for Enterprise, Growing Business Awards, Sunday Times 100, Fast Growth 50, New York, European and International Product Design Awards, The Great British Entrepreneur Awards and The Stevies™- International Business Awards.
We expect a lot from our team but we offer a lot in return. Our key values include trust, integrity and transparency. We offer a work environment where everyone feels valued and where everyone has the opportunity to build a long-term career. We do not monitor people – we simply expect them to be conscientious about their work, to complete this work to a high standard and within a reasonable timeframe.
We are not for everyone. We are successful because we have high standards, work hard, and pay meticulous attention to product quality, customer service, and product marketing. We look to hire smart, dynamic people. People who perform their role with an owner’s mentality.
The Role
Apply here: https://tally.so/r/mZdOYV
RESPONSIBILITIES
Strategic Direction
- Create plans for product optimization that align with company financial forecasts (revenue and profit) and are repeatable and scalable
- Create plans for product optimization that are proactive at achieving the revenue and profit targets per product through split testing, gap analysis, product performance audits, etc.
- Intimately understand the data and what the data is telling the company to adjust to produce product optimization plans with a high chance of success.
- Deliver and execute plans with clarity, documented processes, that will produce forecasted results
- Ensure documentation for systems and processes is regularly maintained and updated
Amazon Team Management
- Oversee all Amazon account operations on a daily basis, checking in with each department for daily reports
- Oversee day-to-day SKU optimization, PPC optimization, and Amazon account health either yourself or through managing your team
- Ensure repeatable processes are being utilized in each area mentioned above so that new team members can be onboarded as needed
- Create and/or review daily and weekly reports and KPIs with other team members
- Check account performance against projections then prepare and execute corrective or proactive actions
- Make optimization adjustments to listings in front end and back end as needed
- Coordinating with the CEO and Operations Manager on budget, new product concepts, and the future product pipeline of the brand
- Stay up to date with all the most cutting-edge technologies and methods
- Hold regular weekly meetings with team members to discuss previous weeks and future plans
- Develop a growth strategy in collaboration with the CEO and Operations Manager and reverse engineer the tasks that will need executing to achieve this growth
Product Launch and Maintenance
- Work directly with the PPC Manager to ensure the latest and most effective strategies are being used to launch new products and maintain profitability on existing products
- Work directly with the SKU Optimization team to ensure that every product is meeting pre-determined KPI's that drive revenue, profit, and overall brand exposure to our customer avatar
- Determine when products should be discontinued
- Develop and maintain scorecards that provide clear and understandable data
Platform Management
- Develop and maintain a system for ensuring that Amazon is billing us correctly
- Create cases with Amazon to solve any problems that the team is experiencing that require assistance from Seller Support on Amazon
- Develop and maintain a system for monitoring the health of our account on Amazon
- Develop and maintain a system for monitoring the health of our product listings on Amazon
RESULTS
- Consistent growth in revenue and profitability
- Hitting KPIs and projections consistently
- Assist in creating a positive, fun and results-driven environment
- Listings are active at all times and superbly optimised
- Clear communication with senior management and other departments so that plans are understood and all parties are working effectively towards achieving agreed goals
- Amazon account health is never in jeopardy
- Ensuring our brand values are reflected in our Amazon listings at all times
Ideal Profile
REQUIREMENTS
- At least 3 years Amazon Seller Central experience
- 2 years PPC management experience
- Ability work with little to no supervision
- Can efficiently collaborate with the team and delegate tasks appropriately
- Extensive knowledge in keyword research and analysis
- Familiarity with Asana or other project management tools
- Excellent written and verbal English communication skills
- Highly organized with very high attention to detail
- Willing to take on new challenges and carry out new/unfamiliar tasks
- Resourceful and willing to learn new things
- Can efficiently collaborate with the team
- Fast-learner
What's on Offer?
- Opportunity within a company with a solid track record of performance
- Flexible working options
- Leadership Role
