37 GEDU SERVICES JOBS
- JOB TITLE: Visa Processing OfficerREPORTS TO TITLE: Visa Manager BUSINESS FUNCTION/ SUB-FUNCTION: Visa CentreLOCATION: IndiaROLE PURPOSE: Facilitates the visa process while ensuring a connected and seamless approach to the service for applicants across the admissions and visa service. The role comprises visa administration responsible for the day-to-day administration of visa compliance, such as the assistance/creation of issuing of short-term study visa letters, including monitoring attendance in line with Gedu Global Education policies. The right candidate will have approximately 3-6 years of experience processing visa applications for Dubai, the UK or Europe, ideally focusing on Malta. ROLE and RESPONSIBILITIES:• Manage the visa application process, ensuring that all applications are processed promptly and efficiently and providing support throughout the admissions and visa service.• Conduct research on immigration regulations and policies to ensure compliance and develop and implement policies and procedures related to visa processing and compliance.• Respond to inquiries from applicants and provide guidance and support throughout the visa application process.• Create and issue short-term study visa letters to international students, ensuring that all necessary information is included and that letters are issued in a timely manner.• Maintain accurate records of visa-related information, including applicant information and visa application status, and provide regular updates and reports on the status of visa applications and other visa-related matters.• Identify areas for improvement within the visa process and recommend changes to policies and procedures.• Collaborate with other departments within the organization to ensure a seamless and integrated approach to the admissions and visa service.• Provide guidance and training to colleagues and other stakeholders on visa-related matters.• Maintain up-to-date knowledge of changes and developments in immigration regulations and policies to ensure compliance.• To support and cooperate with the broader admission team to ensure the provision of an effective and efficient visa service for GEDU.• Maintain a thorough knowledge of the GEDU admissions policy, including assessment/selection and entry criteria.Interested candidate can reach out to us on hrajput@geduservices.comnoida
Front Office Executive
Job Title: Front Office Executive Function: Corporate Location: Noida, India Job Summary:We are Looking for a proactive and customer-oriented Front Desk and Admin Executive to join our team. In this role, you will be the first point of contact for visitors and clients, providing exceptional customer service and ensuring smooth administrative operations. The ideal candidate should have excellent communication skills, a friendly demeanour, and strong organizational abilities. As a Front Desk and Admin Executive, you will play a vital role in creating a positive and welcoming environment for all stakeholders. Responsibilities:Greet visitors and clients in a professional and friendly manner, ensuring a positive first impression of the organization.Answer and direct incoming calls promptly and professionally, handling inquiries and providing accurate information to callers.Manage the reception area, including maintaining a positive visual appeal for the organization, arranging reading materials, and ensuring a welcoming atmosphere.Handle incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients in a timely manner.Schedule and coordinate appointments, meetings, and conference room bookings, ensuring efficient use of resources.Assist in event arrangements for staff, including coordination and vendor alignments and transportation arrangements.Provide general administrative support, such as filing, photocopying, scanning, and data entry, to ensure smooth operations.Maintain office supplies inventory and place orders when necessary, ensuring adequate stock levels.Assist in coordinating office events, including meetings, workshops, and training sessions, by arranging logistics and catering.Collaborate with internal teams to support various administrative tasks, including document preparation, report generation, and data analysis.Maintain confidentiality and handle sensitive information with professionalism and discretion.Coordinate with external vendors and service providers for office maintenance, repairs, and other administrative requirements.Assist in the onboarding process of new employees, including preparing paperwork and ensuring a smooth integration into the organization.Stay updated with company policies and procedures to provide accurate information to visitors and employees. Requirements:3+ years of proven experience as a Front Desk Executive, Receptionist, or similar role.Excellent verbal and written communication skills in English.Strong customer service orientation with a friendly and approachable demeanour.Exceptional organizational and multitasking abilities.Proficient in using MS Office applications (Word, Excel, PowerPoint) and basic computer skills.Strong attention to detail and accuracy in handling administrative tasks.Ability to prioritize tasks and work under pressure in a fast-paced environment.Professional appearance and grooming.Strong interpersonal skills and the ability to work effectively in a team.Prior experience in an educational or international environment is a plus. Note: The responsibilities and requirements mentioned above are indicative and may vary depending on the specific needs of the organization.noidaHead of Social Media
Greetings from GEDU!!About Gedu: Gedu is a dynamic and forward-thinking educational institution committed to providing high-quality learning experiences to students worldwide. As we continue to expand our global presence, we are seeking a creative and strategic individual to join our team as the Head of social media.Job Summary: As the Head of Social Media at GEDU, you will play a pivotal role in developing and executing comprehensive social media strategies to enhance our brand presence, engage our audience, and drive student enrolment. You will lead a team of social media specialists, ensuring cohesive and impactful campaigns across various platforms.Key Responsibilities:Strategy Development:Formulate and execute social media strategies aligned with the overall marketing objectives of GEDU.Stay abreast of industry trends and emerging platforms to identify new opportunities for engagement.Team Leadership:Manage and lead a team of social media specialists, providing guidance, coaching, and fostering a collaborative environment.Oversee the creation and scheduling of content calendars, ensuring consistency and alignment with brand messaging.Content Creation:Collaborate with the creative team to develop engaging and shareable content, including visuals, videos, and written materials.Maintain a strong brand voice and identity across all social media channels.Audience Engagement:Implement strategies to increase audience engagement, including community management, responding to inquiries, and fostering positive interactions.Monitor social media analytics to measure the effectiveness of campaigns and adjust strategies accordingly.Campaign Management:Plan and execute social media campaigns to promote events, courses, and initiatives.Collaborate with cross-functional teams to ensure the integration of social media into broader marketing initiatives.Brand Advocacy:Identify and engage with brand ambassadors, influencers, and industry partners to amplify the reach and impact of GEDU.Qualifications:Bachelor’s degree in Marketing, Communications, or a related field.Proven experience in social media management, with a focus on strategy development and team leadership.Strong understanding of social media platforms, analytics, and emerging trends.Excellent written and verbal communication skills.Creative mindset with the ability to think strategically and analytically.noidaMarketing Executive
Job Title: Marketing ExecutiveReports to: Marketing ManagerLocation: NoidaRole Overview:An excellent opportunity has arisen for a dynamic Marketing Executive based in Noida promoting and developing the brand and courses within the Gedu portfolio to an international audience.Reporting to the Marketing Manager, the successful candidate will support on creating the marketing strategy and full responsibility for implementing, executing, and analysing a fully integrated marketing strategy (focused heavily on offline channels).You will be expected to be fully involved from a ‘hands on’ perspective, working with key stakeholders as well as the marketing/sales team in London, Noida India, Malta & Dubai ensuring targets are achieved. Roles and Responsibilities: -Working closely with our Marketing Manager and production team, you will create copy and accompanying imagery to optimize our communications channels and hone our brand’s tone of voice, whilst managing our content calendar.- Ensure collateral items are printed and distributed on time and to briefed location- Ensure effective communication with key stakeholders (internal and external) producing briefing materials and updates as required.- Maintaining database of collateral and campaign archive ensuring It is well maintained and easily accessible.- Work closely with cross-functional teams to uphold and enhance the brand image.- Translate our core messaging and product into a mix of educational, conversational, and sales-focused emails centered on leveraging brand & product USP’s and needs.- Assist in communicating updates and plans with stakeholders, ensuring that on ground business development teams are briefed appropriately.- Act as the first point of contact for all enquiries relating to collateral – ensuring all items are correctly briefed and ready for scheduling.- To demonstrate professionalism in the role as a representative of GBS, incorporating GBS core values in the delivery of duties.- To observe equality and diversity practices and procedures and always promote equality of opportunity.WHO YOU ARE:At least 2-3 years of marketing experience, ideally B2B and ed-techExperience across a broad range of marketing channels, print and events.Excellent communication skills, both written and verballyExperience in using marketing automation, CRMs, and sales automation tools (Zoho & Salesforce is an advantage)Experience in collaborating closely with sales teams, including briefing on programs, and translating strategic requirements into tactical event execution.Results driven and a strong team player, demonstrating good collaboration skills.Able to understand the bigger picture to build comms strategy and deliver value to the business.Strong understanding of B2B marketing, especially in a start-up/scale-up organizationOrganized, able to priorities and deliver quickly.Shift Timings: 12:00 PM-9:00 PM (Monday-Thursday) 12:00 PM-7:00 PM (Friday)noidaIT Lead - Infrastructure, Operation & Security Support
Position Overview: We are seeking highly accomplished IT Infra, Operation, ITSM Lead who can be the part of the GEDU IT Infra & Operation Team at GEDU. The person should preferably have worked as Infra, Operation and Network support lead including Azure, Office365. He/she should be driven by business needs, should be a great user advocate, should have good communication skills and ability to inspire people at all levels to follow your customer intimacy. Key Responsibilities: • Lead a team of IT support technicians and engineers, providing guidance, mentorship, and support to ensure the timely resolution of technical issues and adherence to service level agreements (SLAs). • Implement and maintain IT service management best practices, including incident management, problem management, change management, and service request management processes. • Develop and maintain ITSM documentation, including standard operating procedures (SOPs), knowledge base articles, and system documentation. • Collaborate with cross-functional teams to identify and implement improvements to our IT infrastructure, including hardware, software, networks, and security systems. • Monitor the performance and availability of IT systems and infrastructure components, proactively identifying and addressing potential issues to minimize downtime and ensure business continuity. • Manage relationships with third-party vendors and service providers, ensuring compliance with contracts and SLAs and resolving any issues or escalations in a timely manner. • Stay current with industry trends and best practices in ITSM and infrastructure management, recommending and implementing new technologies and processes to enhance efficiency and effectiveness. • Develop and implement IT infrastructure strategies, standards, and best practices to ensure the reliability, scalability, and security of our systems. • Plan and oversee the deployment of new IT infrastructure projects, including hardware and software upgrades, network expansions, and data center migrations. • Collaborate with cross-functional teams to gather requirements, define technical solutions, and ensure alignment with business objectives. • Monitor and analyze IT infrastructure performance, capacity, and availability metrics, and implement proactive measures to prevent downtime and performance issues. • Establish and enforce IT security policies, procedures, and controls to protect the organization's data and systems from cyber threats and vulnerabilities. • Provide technical leadership and guidance to the IT operations team, including mentoring and training team members to enhance their skills and knowledge. • Manage vendor relationships and service contracts related to IT infrastructure and operations, ensuring compliance with SLAs and budgetary constraints. • Develop and maintain documentation related to IT infrastructure architecture, configurations, and procedures. Qualifications: • Overall experience 05-07 Years• 3+ years of experience in a service industry Educational• BE/B.Tech/HW & Networking Diploma/MBA or Graduate with relevant experience• ITIL Certification• Azure Certification• CCNA & CCNP Certification• PMP Certification (Optional)• Excellent understanding of the AZURE AD, AVIXA Standard, Intune, EDR & XDR. • Proficient with MS Office Suite ( specially MS xlsx, MS Doc and MS ppt, Visio) • Good decision-making considering the criticality of needs and trade-offs. • Practical experience with Active Networking Configuration, Setup and Operational Support CCNA & Arista Certification. • Strong knowledge of Active Directory, Intune, Multi-Tenant Migration & Support. • Ability to prioritise the Infrastructure & Operation deployment and Support. • Excellent understanding of the principles of Active, Passive Networking, DC and Educational AV Requirements • Excellent communication, both written and spoken, for collaborating with different teams • Work well in small and huge teams • Knowledge of design ISMS & ISO guidelines. • Technical background with knowledge of Active Networking, Domain, Windows Server and Cloud technologies • Good organisational skills • Creative and innovative thinking • Passionate about providing intuitive and excellent user experience. • Good team player • Prior experience of working with Global clients Nice to have Skills and Qualifications: Bachelor's degree in Computer Science, Diploma, Information Technology, or a related field;ahmedabadMarketing Automation Specialist
JOB TITLE: Email Marketing AssociateREPORTS TO TITLE: Email Marketing ManagerBUSINESS FUNCTION/ SUB-FUNCTION: Digital MarketingWORK LOCATION: Noida, India. WORKING MODE: Work from office ( 12-9PM Shift )EXPERIENCED REQUIRED : 3-8YearPlease note :This is not a manager role. Hence please dont apply if you are looking or working as a Manager.Key Responsibilities: • Develop and implement email marketing campaigns that align with overall marketing andbusiness goals.Lead NurturingEmail Marketing Automation ManagementData AnalysisAutomated campaigns to nurture lead through the sales funnel.Manage the email marketing calendar and ensure timely execution of campaigns.Hands on experience regarding domain authentication & warm up processWrite and edit email copy , subject line, CTA and creative content that engages our audience.Conduct A/B tests to optimize email performance.Make mobile-friendly email templates.Ensure prompt and accurate communication with clients via email to minimize unsubscribes.Analyse email campaign data and provide insights to improve future campaigns.Collaborate with cross-functional teams including design, content, and product to ensure campaigns align with overall marketing strategy.Stay up to date with industry trends and best practices in email marketing.Required skills/Abilities:Proven work experience as an Email marketer or Digital marketing associateHands on experience with HTML and content management systems/ email marketing software’sKnowledge of best practices in email marketingTimely execution of campaignsWrite and edit email copy and creative content that engages our audience.Conduct A/B tests to optimize email performance.Analyse email campaign data and provide insights to improve future campaigns.Collaborate with cross-functional teams including design, content, and product to ensure campaigns align with overall marketing strategy.Segment and manage email lists to ensure effective targeting and deliverability.Educational Qualification(s):• Bachelor's/master’s degree in computer science, Engineering or equivalentnoidaQuality Assurance Lead
Position Summary: We are seeking highly accomplished QA Lead who can be the part of the GEDU IT Engineering Team at GEDU Noida. The person should preferably have worked as QA Engineer in any Software Product development organization and has experience in Testing/QA and delivering scalable Web/Mobile/SaaS/Cloud Products in agile methodology. As a Quality assurance Lead would help GEDU IT team(s) establish their quality regulations for products and employees. You would help develop and maintain a company's quality standards and design, implement, and improve a company's current quality standards. You should be able work on manual and automated testing. Also identify the scope of automation and build the test suite for Integration, regression, and other testing. You should have hands-on experience in load and performance testing by using the standard tools like LoadRunner and JMeter etc.The right candidate should be passionate about user experience, digital customer journey, software and technology product development, excellent communicator, comfortable with ambiguous environments, and can move fast, bring people and technology together.He/she can work with multiple Agile SCRUM teams as QA expert. Responsible for co-developing the vision and strategy of the product by collaborating with Product Managers, product owners, Engineering, Architects, R&D leadership. He/she develops and communicates the strategic direction for the software teams. He/she collaborates with user experience team to define intuitive user experience to our users. He/she collaborates with R&D stakeholders to define the non-functional roadmap for the product.Duties and Responsibilities:Developing, implementing, and Leading processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.Identifying and setting appropriate quality standards and parameters for products.Identifying and analyse issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.Communicating quality standards and parameters to QA team, product development team, and other appropriate staff.Coordinating product testing processes.Participating in product testing.Identify the scope of test cases automation and automate these test cases for delivering quality product.Identify the suitable metrics for the Testing of the product and periodically share/review these metrics with the stakeholders.Ensuring the team has strong knowledge of requirements/features.Leading and motivating a team to execute priorities and provide new ideas and solutions.Leading multiple complex projects to deliver detailed releases, improve production quality, and meet business objectives.Implementing new tools and processes to meet business objectives. Required Skills and Qualifications:Require prior experience in manual (functional, regression, sanity, integration) and automation (Selenium/Appium/API) testing2+ years of relevant experience in Automation and Manual Testing2+ years of experience in Automation, Selenium and JavaShould have experience using any framework like - Cucumber / BDD / Any otherShould have experience using any framework like Rest AssuredAnalyzing requirements/PRD and creating test casesShould be well versed in sanity, functional, re-testing, integration and regression testingExperience in Web, mWeb, mobile application testingExperience in API (Web Services) testingExperience in writing SQL queries and exposure to MS SQL/ MySQL DBShould be well versed in defect life cycle and have hands-on experience in JiraWorking experience in LinuxUnderstands aspects of Agile methodologyExperience in Selenium Web Driver/AppiumExperience in API automation using Rest AssuredExperience in Programming language preferably .NetHaving good analytical, problem solving, communication skills and good team playerExperience in Visual Studio, Microsoft Azure Devops, Agile Boards and NUnit etc.Experience in scripting with any of the languages like shell, python, perl, rubyExperience in using JMeter and LoadrunnerNice to have Skills and Qualifications:experience of working in a start-up cultureexperience of working in Agile SAFe and PI Planningexperience of working in Ed-Tech/E-Learning companiesAdvanced/Expert level CertificationProfessional and Behavioural Competencies:Interpersonal skills : Ability to work across business lines at senior levels to influence and effect change to achieve common goals.Able to build and maintain strong cross-functional partnerships at all levels of the organization.Communication : Excellent oral and written communication skills, including the ability to explain digital concepts to business leaders and business concepts to technologists, and to sell ideas and processes internally at all levels.Analytical and problem-solving abilities : Combines and organizes information into meaningful patterns; identifies underlying relationships, causes and effects; and combines pieces of information to form conclusions or general rules.Customer-centric mindset : Passionate about driving improvements to customer experience.Delivery-focused : Results oriented mindset with the drive to deliver exceptional services.Pragmatic and detail oriented : Consistently take a thorough, accurate, organized, and productive approach.Strong organizational skills, including an ability to perform under pressure and manage multiple priorities with competing demands for resources.Influence : Ability to gain agreement and support for ideas and initiatives.Demonstrated ability to influence key stakeholders to adopt and champion new ways of working.Business-results-oriented : Seeks to understand business needs and works to anticipate, identify, and meet customer needs.Cross-Cultural Collaboration: Understand cultural diversity and ability to collaborate well with global teams and clients.Experience:years of experience as a Sr. Manual and Automation QA Engineering Agile Development EnvironmentEducational Qualification(s):BE/B.Tech/MCA/M.Tech or equivalent with relevant experiencenoidaQuality Assurance Engineer
ROLE PURPOSE:We are seeking highly accomplished QA who can be the part of the GEDU IT Engineering Team at GEDU Noida. The person should preferably have worked as QA Engineer in any Software Product development organization and has experience in Testing/QA and delivering scalable Web/Mobile/SaaS/Cloud Products in agile methodology.Duties and Responsibilities:Developing, implementing, and Leading processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.Identifying and setting appropriate quality standards and parameters for products.Identifying and analyze issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.Communicating quality standards and parameters to QA team, product development team, and other appropriate staff.Coordinating product testing processes.Participating in product testing.Identify the scope of test cases automation and automate these test cases for delivering quality product.Identify the suitable metrics for the Testing of the product and periodically share/review these metrics with the stakeholders.Ensuring the team has strong knowledge of requirements/features.Leading and motivating a team to execute priorities and provide new ideas and solutions.Leading multiple complex projects to deliver detailed releases, improve production quality, and meet business objectives.Implementing new tools and processes to meet business objectives.Use Quality/Testing tools for ensuing better quality of deliverables.REQUIREMENTS:Experience required: 5 - 8 years.Bachelor's/master's degree in computer science, Engineering or equivalentRequire prior experience in manual (functional, regression, sanity, integration) and automation (Selenium/Appium/API) testing.noidaIT Lead - Infrastructure, Operation & Security Support
Position Overview:We are seeking highly accomplished IT Infra, Operation, ITSM Lead who can be the part of the GEDU IT Infra & Operation Team at GEDU. The person should preferably have worked as Infra, Operation and Network support lead including Azure, Office365. He/she should be driven by business needs, should be a great user advocate, should have good communication skills and ability to inspire people at all levels to follow your customer intimacy.Key Responsibilities:• Lead a team of IT support technicians and engineers, providing guidance, mentorship, and support to ensure the timely resolution of technical issues and adherence to service level agreements (SLAs).• Implement and maintain IT service management best practices, including incident management, problem management, change management, and service request management processes.• Develop and maintain ITSM documentation, including standard operating procedures (SOPs), knowledge base articles, and system documentation.• Collaborate with cross-functional teams to identify and implement improvements to our IT infrastructure, including hardware, software, networks, and security systems.• Monitor the performance and availability of IT systems and infrastructure components, proactively identifying and addressing potential issues to minimize downtime and ensure business continuity.• Manage relationships with third-party vendors and service providers, ensuring compliance with contracts and SLAs and resolving any issues or escalations in a timely manner.• Stay current with industry trends and best practices in ITSM and infrastructure management, recommending and implementing new technologies and processes to enhance efficiency and effectiveness.• Develop and implement IT infrastructure strategies, standards, and best practices to ensure the reliability, scalability, and security of our systems.• Plan and oversee the deployment of new IT infrastructure projects, including hardware and software upgrades, network expansions, and data center migrations.• Collaborate with cross-functional teams to gather requirements, define technical solutions, and ensure alignment with business objectives.• Monitor and analyze IT infrastructure performance, capacity, and availability metrics, and implement proactive measures to prevent downtime and performance issues.• Establish and enforce IT security policies, procedures, and controls to protect the organization's data and systems from cyber threats and vulnerabilities.• Provide technical leadership and guidance to the IT operations team, including mentoring and training team members to enhance their skills and knowledge.• Manage vendor relationships and service contracts related to IT infrastructure and operations, ensuring compliance with SLAs and budgetary constraints.• Develop and maintain documentation related to IT infrastructure architecture, configurations, and procedures.Qualifications:• Overall experience 05-07 Years• 3+ years of experience in a service industry Educational• BE/B.Tech/HW & Networking Diploma/MBA or Graduate with relevant experience• ITIL Certification• Azure Certification• CCNA & CCNP Certification• PMP Certification (Optional)• Excellent understanding of the AZURE AD, AVIXA Standard, Intune, EDR & XDR.• Proficient with MS Office Suite ( specially MS xlsx, MS Doc and MS ppt, Visio)• Good decision-making considering the criticality of needs and trade-offs.• Practical experience with Active Networking Configuration, Setup and Operational Support CCNA & Arista Certification.• Strong knowledge of Active Directory, Intune, Multi-Tenant Migration & Support.• Ability to prioritise the Infrastructure & Operation deployment and Support.• Excellent understanding of the principles of Active, Passive Networking, DC and Educational AV Requirements• Excellent communication, both written and spoken, for collaborating with different teams• Work well in small and huge teams• Knowledge of design ISMS & ISO guidelines.• Technical background with knowledge of Active Networking, Domain, Windows Server and Cloud technologies• Good organisational skills• Creative and innovative thinking• Passionate about providing intuitive and excellent user experience.• Good team player• Prior experience of working with Global clients Nice to have Skills and Qualifications: Bachelor's degree in Computer Science, Diploma, Information Technology, or a related field;noidaCloud Consultant
JOB TITLE: Thesis Cloud Senior ConsultantREPORTS TO: Head of IT SystemsROLE PURPOSE:As a Thesis Cloud Senior Consultant, you are responsible for working with our brand (Global Banking School - GBS) Internal finance stakeholders through all stages of implementation, leading system design workshops, providing application consultancy and training, providing advice and guidance on business process, and assisting the customer to achieve the optimum solution to meet their business objectives using Thesis Cloud product features.The candidate must be willing to participate in Thesis Student Management System product training in order to become the subject matter expert and leader responsible for delivering product features for GBS in a month.ROLE and RESPONSIBILITIES:Implement the Thesis Cloud Student Management System Product and modules to meet GBS requirements.Lead and participate in workshops in relation to their solution design.Analyse requirements and proposed business processes, translating these into a documented Solution Design, using Thesis Cloud standards.Make recommendations relating to business process re-engineering needed to accommodate the successful implementation of the Product.Contribute to on-going product development by identifying common Customer requirements and feeding these enhancement requests into the Thesis Cloud product development process.Participate in and be responsible for the QA of configured test systems to ensure that the Solution Design has been implemented as specified.Implementation expertise across Thesis Cloud modules like Student Academic Record, Student Admissions, Analytics, Student Billing, Student Communications, Financial Aid, Reporting, Student Life, System ManagementImplement security across the Thesis Cloud system using the RBAC, data security. and industry best practices.Implement reporting, workflows, & other Thesis Cloud technical features.Support GBS business as usual activities.Requirements:Extensive expertise in student management systems like Oracle PeopleSoft Campus Solutions, Workday Student or any similar SMS systems.You will have an in-depth knowledge of our Thesis Cloud software modules, processes and associated products.Minimum of 3 full cycle implementations of #Thesis Cloud or any other student management systemsBachelors or Masters degree in a relevant (Financial) study or significant relevant experience in this sector.Excellent Business Analysis, communication, presentation, leadership, time management and inter-personal skills.Ability to effectively lead workshops and presentations to a mixed audience containing differing levels of seniority and experience.bangaloreFull Stack Engineer
Duties and Responsibilities:Participate in the design/development/customization/troubleshooting and maintenance of software applications.Develop secured and high-performance web application(s), Architecting solutions.Jointly work with other teams and partners handing different aspects of the platform creationExplore advancements in software development technologies and applying them.Ensure all quality controls and processes are adhered toMaintain close relationship with other stakeholders.independently work in a fast-paced environment requiring multitasking and efficient time managementExperience:5 - 7 Years relevant experienceEducational Qualification(s):Bachelor's/Master's degree in Computer Science, Engineering or equivalentRequired Skills and Qualifications:Good team playerExperience of developing secured and high-performance web application(s)Knowledge of software development life-cycle methodologies e.g. Iterative, Waterfall, Agile etc.In-depth knowledge of Microsoft ASP. Net, Microsoft .NET Core/6.0/7.0, ASP.NET MVC, ASP.NET API, C#, JavaScript, Angular or React.Experience on OOPS, Design Pattern, Design Principles, N-tier Architecture application.Must have strong integration development and support experience.Should have implementation experience in the implementation of Microservices architecture.Should have knowledge of ORM, API Gateway, API management.Experience on Microsoft SQL Server, SSIS, MySQL, NoSQL like Mongo DBExperience of programming in LINQ (Language Integrated Query) and Lambda expressionExperience of code review and code refactoring with best industry practices.Must have knowledge of working on code repositories (Azure Repos, GIT etc..)Nice to have Skills and Qualifications:Prior experience of working in a start-up culturePrior experience of working with Global clientsPrior experience of working in Agile Safe and PI PlanningPrior experience of working in Ed-Tech/E-Learning companiesPrior experience of working in Cloud Services like Azure, AWS and GCPPrior experience of working in Azure Functions, Logic App, Service Bus queues and Topics, Application insights, Azure Data Factory Pipelines (ADF), Git Hub, NuGet and BICEP technologiesBasic knowledge of integrating applications with single sign-on services (e.g.: Active directory/LDAP authentication/SSO)Any relevant Full Stack / Backend / Frontend CertificationProfessional and Behavioral Competencies:Should have following competencies:Good Interpersonal skillsGood Verbal and written communication skillsAnalytical and problem-solving abilitiesCustomer-centric mindsetDelivery-focusedPragmatic and detail orientedCross-Cultural CollaborationnoidaSoftware Engineer - Zoho
Key Responsibilities:Must Have a Functional Technical Understanding of ZOHO CRM plus/ ZOHO Onepackage applications.Managing all ZOHO applications for internal teams including - workflows, knowledgebase setup, and user access management.Process mapping (Approval Process, lead scoring rule, assignment rule, blueprint etc.)and workflow creation.Applying best practices on ZOHO CRM and other relevant ZOHO Applications like Desk,Creator, Project, Campaign, Sales IQ etc to derive the best outcomes for us.API Integration with other ZOHO Applications as well as 3rd Party Applications.Understanding of Deluge Scripting / Custom functions, ZOHO REST API, JavaScript,widget for complex implementation projects.The ideal candidate will also play a key role in extracting insights from complex datasetsusing ZOHO Analytics to drive informed business decisions.Creation of reports and dashboards on all ZOHO Apps, including ZOHO Analytics.Conduct in-depth data analysis to identify trends and patterns.Ensure seamless data integration from various sources into ZOHO Analytics. (Example:Oracle ERP, VB, Power BI, Meta and Google Ads)Develop and manage data models to support reporting requirements.Collaborate with cross-functional teams to understand data needs.Troubleshoot and resolve data-related issues.Provide training and support to end-users on ZOHO Analytic usage.Technical Skills:2-5 years of strong Experience in building or implementing requirements on ZOHO CRMplus products, ZOHO Creator, ZOHO Projects and ZOHO one suite.Experience in writing ZOHO custom functions, with a deep understanding of Deluge,ZOHO REST API, Widget and Scheduler.Experience and knowledge of relational databases, including work with MySQL,SQL Server, Oracle, or other common RDBMS.Knowledge of Any Language PHP, Python, Node.js, Java, C#Understanding of Integration of websites, landing pages, social networking sites withZOHO CRM using any third-party app like ZOHO Flow, Zapier, Webhook etc.Proven experience with ZOHO Analytics or similar business intelligence tools.Strong data visualization skills and the ability to communicate insights effectively.Proficiency in SQL Query table, KPI for data querying and manipulation.Excellent problem-solving and analytical skills.Attention to detail and commitment to data accuracy.Effective communication and collaboration skills.noidaSr. EAI Developer
Position Summary: We are seeking highly accomplished Sr. EAI Developer who can be the part of the GEDU IT Engineering Team at GEDU Noida. The person should preferably have worked as a Sr. EAI Developer in any Software Product development organization. He/she should be driven by business needs, should be a great user advocate, should have good communication skills and ability to inspire people at all levels to follow your customer intimacy. We are working on modern software to meet customer satisfaction we are now building up our team as a group of talents with exceptional skills, knowledge, and value to our company and to the team. As a Full Stack Software Engineer, you will be at the front line for expanding, designing and maintaining technological solutions, addressing a wide array of business problems using a diverse range of technologies. This includes implementing new features and optimizing performance. When you join our team, you are given the opportunity to take ownership of projects and work with like-minded, skilled individuals to design, test and evolve our solution, in a creative and analytical setting.He/she can work with multiple Agile SCRUM teams as a Full Stack Developer. Responsible for co-developing the vision and strategy of the product by collaborating with Product Managers, product owners, architects, R&D leadership. He/she develops and communicates the strategic direction for the software teams. He/she collaborates with user experience team to define intuitive user experience to our users. He/she collaborates with R&D stakeholders to define the non-functional roadmap for the product.Duties and Responsibilities:As an Sr. EAI Developer, the candidate will participate in the design / development / customization and maintenance of software applications.Identify the Scope of Product/Application Integration and work with Dev and QA teams to create the Stories and its development in the Agile environment.The candidate will also be maintaining a close working relationship with the other application stakeholders.Experience of developing secured and high-performance web application(s)Knowledge of software development life-cycle methodologies e.g. Iterative, Waterfall, Agile, etc.Designing and architecting future releases of the platform.Participating in troubleshooting application issues.Jointly working with other teams and partners handling different aspects of the platform creation.Tracking advancements in software development technologies and applying them judiciously in the solution roadmap.Ensuring all quality controls and processes are adhered to.Planning the major and minor releases of the solution.Ensuring robust configuration management.Working closely with the Engineering Manager on different aspects of product lifecycle management.Demonstrate the ability to independently work in a fast-paced environment requiring multitasking and efficient time management.Required Skills and Qualifications:Understand end to end integration, including security.3+ years of experience with building enterprise application integration (EAI), Service Oriented Architecture (SOA) and Rest Oriented Architecture (ROA) driven solutions at enterprise scale.Excellent knowledge on cloud services suchas Google Vision and OCR services2+ years of experience withNode.js, Swagger along with HTML5, CSS3Strong understanding o fEAI, ROA and SOA design PatternsStrong experience in JSON, XML, XSD and XSLTExperience building reusable framework for consuming and providing REST API’s using .Net/Java/ Node.jsIn-depth understanding of Auth security standardsExposure to supporting solutions hosted on AWSPrior experience in MSMQ, IBM Q Series, ESB (Tibco, Biztalk, Mulesoft etc.)Prior experience in Microservices ImplementationStrong working knowledge of API testing tools like RestClient, Postman, SOAPUIStrong working knowledge of running API load testing using tools like jMeter, SOAP UI test SuiteAbility to breakdown technical requirements into autonomous micro services that can be reused across application(s)Experience with test driven development methodology in Java or any other object oriented programming languageExposure to API management tools is a huge plusExperience with Spring and Maven frameworkPrior experience of working in cloud like Azure, AWS and GCPAbility to triage and understand API issues and engage the right people to root cause issue and identify resolution.Prior experience of working with global clients.Prior experience of working in cloud like Azure, AWS and GCP Nice to have Skills and Qualifications: Prior experience of working in a start-up cultureSr. EAI DeveloperPrior experience of working in Agile SAFe and PI PlanningPrior experience of working in Ed-Tech/E-Learning companiesAny relevant EAI CertificationPrior experience of working with Unit 4, Eventmap, Thesis and MoodleProfessional and Behavioural Competencies:· Interpersonal skills : Ability to work across business lines at senior levels to influence and effect change to achieve common goals.· Able to build and maintain strong cross-functional partnerships at all levels of the organization.Communication : Excellent oral and written communication skills, including the ability to explain digital concepts to business leaders and business concepts to technologists, and to sell ideas and processes internally at all levels.Analytical and problem-solving abilities : Combines and organizes information into meaningful patterns; identifies underlying relationships, causes and effects; and combines pieces of information to form conclusions or general rules.Customer-centric mindset : Passionate about driving improvements to customer experience.Delivery-focused : Results oriented mindset with the drive to deliver exceptional services.Pragmatic and detail oriented : Consistently take a thorough, accurate, organized, and productive approach.Strong organizational skills, including an ability to perform under pressure and manage multiple priorities with competing demands for resources.Influence : Ability to gain agreement and support for ideas and initiatives.Demonstrated ability to influence key stakeholders to adopt and champion new ways of working.Business-results-oriented : Seeks to understand business needs and works to anticipate, identify, and meet customer needs.Cross-Cultural Collaboration: Understand cultural diversity and ability to collaborate well with global teams and clients.Experience:· 8-10 Years experience Educational Qualification(s):· Bachelor's/master's degree in computer science, Engineering or equivalent If interested, kindly drop your CV on- Email: sanand@geduservices.comnoidaSupport Lead
Position Summary: We are seeking highly accomplished Support Lead who can be the part of the GEDU IT Engineering Team at GEDU Noida. The person should preferably have worked as Support Lead in any Software Product development organization and has experience in developing and delivering scalable Web/Mobile/SaaS/Cloud Products in agile methodology. He/she should be driven by business needs, should be a great user advocate, should have good communication skills and ability to inspire people at all levels to follow your customer intimacy. He/she should have led product teams of size 5-8 or more as a Support Engineer/Lead. The right candidate should be passionate about user experience, digital customer journey, software and technology product development, excellent communicator, comfortable with ambiguous environments, and can move fast, bring people and technology together.He/she should work with multiple Agile SCRUM teams as product owner. Responsible for co-developing the vision and strategy of the product by collaborating with Product Managers, product owners, architects, R&D leadership. He/she develops and communicates the strategic direction for the software teams. He/she collaborates with user experience team to define intuitive user experience to our users. He/she collaborates with R&D stakeholders to define the non-functional roadmap for the product.Duties and Responsibilities:Act as an escalation point of contact for application support issues; requiring the ability to handle challenging issues related to supporting various applications and systemsCo-ordinate and promote the effective functioning of /problem management activities across all support teams.Develop relationship with customer community and the internal stake holders, discussing all production support aspects with Application Development Management and customer stake holders.Arrange assign adjust and monitor shifts to have appropriate coverage and provide additional support to existing production support procedures.Provide technical support for production cycles jobs, troubleshooting issues.Interact with infrastructure release management change management incident management QA DBA and application development teams; amicably resolving conflicts.Provide regular status reports to customer and Delivery/Account manager on application status and other metrics.Prioritize issues raised; coordinate escalation and resolve major service issues.Effectively allocate resources to resolve problems/incidents based on priority.Define and manage scope budget schedule priorities and risk throughout the multiple projects.Coordinate areas of communication within the account having impact on scope budget risk and resourcesProactively ensure team monitors all data processing and batch jobs to ensure secure services with minimum downtime.Uphold the standards and best practices by adhering to them in their work as well as by implementing them in the team’s work by review and monitoring.Provide innovative contribution within the team by coming up with ideas to automate repetitive work.Able to mentor support team members in such a way that they can progress on to the next level of growth.Conduct peer reviews and demand high quality standards from the reviewed deliverables.Handle resourcing requirements for support roles in the teamMaintain the team resource pyramid and plan for resource rotation on regular timeframe.Ensure overall customer satisfaction by regular touch points with team and customer stakeholders.Should be able to manage a team of support engineers working on multiple technologies.Participate and lead the activities like Coding, Design, Development, Testing on Web and Mobile using .Net stack and iOS/Android.Publish metrics for the support team, like:Adherence to engineering process and standards.Ensure that tickets/incidents are resolved by the resources in team within the allocated time frame.Timely publication of reports and metrics to stakeholdersHandling of critical escalationsAdhere to SLAs where applicable.Customer Satisfaction Score (C-SAT/NPS)# of non-compliance issues% of incident reduction based on permanent fixes/automation/utilitiesProductivity standard of the project# of reusable components or documents createdParticipation in Knowledge Transfer to ensure better grasp of product.Completion of all mandatory training requirementsAvailability and performance of all supported applications as per the defined standardsMeeting SLAs TAT ImprovementRequired Skills and Qualifications:Prior experience of overall responsibility for maintaining Health plan ecosystem using the health Rules suite and other participating vendor software products for the client.Ensure team is motivated and focused to meet SLAs and activities including customer communication is planned accordingly· Assume responsibility for stabilizing the system by identifying root cause and putting in place corrective and preventive action· Assume responsibility of optimization activities which enhance the system to scale· Ensure Continuous Improvement initiatives are identified, implemented and presented to customer on a monthly/ quarterly basis.Responsible for working with Gedu partners to meet SLAs· Ensuring details are captured, escalated to the right channel to gain vendor Partner attention to meet SLAs· Ensure relevant standards, process and regulations are upheld in addition to producing accurate and timely reporting of program status throughout its life cycle.Ensure quality of deliverablesManage budgets and reporting for internal and external stakeholders.Understand necessary regulations, certifications and audit requirements effecting the client’s business, industry, and software.Responsible for Talent Management of the entire team in the hierarchy – development plans, top talent identification and assist in the coaching of staff towards meeting and exceeding performance expectations for quantity, quality, timeliness, and efficiency.Determine staffing strategy and ensure optimal and effective utilization of people.Comply with the organization’s Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls. You bring:Prior experience of project management or software development/ maintenance, management, or similar rolesDeep Education domain knowledgeExperience on multiple platforms and technologiesAbility to oversee multiple accounts/vendors and meet stated customer-initiated deadlines.Working knowledge of JIRA, ServiceNow, Helpdesk and other tools is required.Previous experience of working on .Net, SQL Server, react.js, angular.js, No SQL, Microservices, GitHub, Code Branching and Merging strategies., Splunk, logging, CDN, Cloud ( Azure and AWS)Previous experience of using tools like WhiteHat/Veracode, SonarCloud & Appdynamics etc.· Prior experience of working in cloud like Azure, AWS and GCPPrior experience of working with Global clientsNice to have Skills and Qualifications: Prior experience of working in a start-up cultureprior experience of working inAgile Kanban, Agile SAFe and PI Planning Prior experience of working in Ed-Tech/E-Learning companiesITIL certification and Project management certificationProfessional and Behavioral Competencies:· Interpersonal skills : Ability to work across business lines at senior levels to influence and effect change to achieve common goals.· Able to build and maintain strong cross-functional partnerships at all levels of the organization.Communication : Excellent oral and written communication skills, including the ability to explain digital concepts to business leaders and business concepts to technologists, and to sell ideas and processes internally at all levels.Analytical and problem-solving abilities : Combines and organizes information into meaningful patterns; identifies underlying relationships, causes and effects; and combines pieces of information to form conclusions or general rules.Customer-centric mindset : Passionate about driving improvements to customer experience.Delivery-focused : Results oriented mindset with the drive to deliver exceptional services.Pragmatic and detail oriented : Consistently take a thorough, accurate, organized, and productive approach.Strong organizational skills, including an ability to perform under pressure and manage multiple priorities with competing demands for resources.Influence : Ability to gain agreement and support for ideas and initiatives.Demonstrated ability to influence key stakeholders to adopt and champion new ways of working.Business-results-oriented : Seeks to understand business needs and works to anticipate, identify, and meet customer needs.Cross-Cultural Collaboration: Understand cultural diversity and ability to collaborate well with global teams and clients.Experience:Overall experience of 10-12 Years5+ years of experience as an Engineering Support Lead in Agile Development EnvironmentEducational Qualification(s):BE/B.Tech/MCA/M.Tech/MBA or Graduate with relevant experience.*** If interested, kindly drop your CV on- Email: sanand@geduservices.comnoidaFull Stack .Net Developer
Position Summary:We are seeking highly accomplished Full Stack .Net Developer who can be the part of the GEDU ITEngineering Team at GEDU Noida. The person should preferably have worked as a Full Stack .NetDeveloper in any Software Product development organization. He/she should be driven by business needs, should be a great user advocate, should have good communication skills and ability to inspire people at all levels to follow your customer intimacy. We are working on modern software to meet customer satisfaction we are now building up our team as a group of talents with exceptional skills,knowledge, and value to our company and to the team. As a Full Stack Software Engineer, you will beat the front line for expanding, designing and maintaining technological solutions, addressing a wide array of business problems using a diverse range of technologies. This includes implementing newfeatures and optimizing performance. When you join our team, you are given the opportunity to take ownership of projects and work with like-minded, skilled individuals to design, test and evolve our solution, in a creative and analytical setting.He/she can work with multiple Agile SCRUM teams as a Full Stack Developer. Responsible for cod developing the vision and strategy of the product by collaborating with Product Managers, product owners, architects, R&D leadership. He/she develops and communicates the strategic direction for the software teams. He/she collaborates with user experience team to define intuitive user experience to our users. He/she collaborates with R&D stakeholders to define the non-functional roadmap for the product.Duties and Responsibilities:? As a Full stack developer, the candidate will participate in the design / development /customization and maintenance of software applications.? The candidate will also be maintaining a close working relationship with the otherapplication stakeholders.? Experience of developing secured and high-performance web application(s)? Knowledge of software development life-cycle methodologies e.g. Iterative, Waterfall, Agile,etc.? Designing and architecting future releases of the platform.? Participating in troubleshooting application issues.? Jointly working with other teams and partners handling different aspects of the platformcreation.? Tracking advancements in software development technologies and applying them judiciouslyin the solution roadmap.? Ensuring all quality controls and processes are adhered to.? Planning the major and minor releases of the solution.? Ensuring robust configuration management.? Working closely with the Engineering Manager on different aspects of product lifecyclemanagement.? Demonstrate the ability to independently work in a fast-paced environment requiringmultitasking and efficient time management.Required Skills and Qualifications:? Good team player? Prior experience of working with Global clients? Experience of developing secured and high-performance web application(s)? Knowledge of software development life-cycle methodologies e.g. Iterative, Waterfall,Agile, etc.? Experience in Microsoft .NET Core / 6.0 / 7.X framework? In-depth knowledge of Microsoft ASP.Net, ASP.NET MVC, ASP.NET API, C#, JavaScript,Angular, react? Sound knowledge and hands on design principles.? Experience on OOPS, Design Pattern and n-tier architecture application.? Must have strong integration development and support experience.? Should have implementation experience in the implementation of Microservicesarchitecture? Extensive experience in developing solutions with Azure functions, Logic App, Service Busqueues and Topics, Application insights etc.? Should have experience working with Azure Data Factory Pipelines (ADF)? Should have experience working with Git Hub, NuGet and BICEP technologies.? Should have knowledge of ORM, API Gateway, API management.? Knowledge and experience on working cloud services integration.? Experience on Microsoft SQL Server, SSIS and MySQL? Hands on implementation of NoSQL like Mongo DB? Experience of programming in LINQ (Language Integrated Query) and Lambda expression? Experience of code review and code refactoring with best industry practices.? Must have basic knowledge of integrating applications with single sign-on services (e.g.:Active directory/LDAP authentication/SSO)? Must have knowledge of working on code repositories (Azure Repos, GIT etc..)? Prior experience working with global clients.? Prior experience of working in cloud like Azure, AWS and GCPNice to have Skills and Qualifications:? Prior experience of working in a start-up culture? Prior experience of working in Agile SAFe and PI Planning? Prior experience of working in Ed-Tech/E-Learning companies? Any relevant Fullstack / Backend / Frontend CertificationProfessional and Behavioural Competencies:? Interpersonal skills : Ability to work across business lines at senior levels to influence andeffect change to achieve common goals.? Able to build and maintain strong cross-functional partnerships at all levels of theorganization.? Communication : Excellent oral and written communication skills, including the ability toexplain digital concepts to business leaders and business concepts to technologists, and tosell ideas and processes internally at all levels.? Analytical and problem-solving abilities : Combines and organizes information intomeaningful patterns; identifies underlying relationships, causes and effects; and combinespieces of information to form conclusions or general rules.? Customer-centric mindset : Passionate about driving improvements to customerexperience.? Delivery-focused : Results oriented mindset with the drive to deliver exceptional services.? Pragmatic and detail oriented : Consistently take a thorough, accurate, organized, andproductive approach.? Strong organizational skills, including an ability to perform under pressure and managemultiple priorities with competing demands for resources.? Influence : Ability to gain agreement and support for ideas and initiatives.? Demonstrated ability to influence key stakeholders to adopt and champion new ways ofworking.? Business-results-oriented : Seeks to understand business needs and works to anticipate,identify, and meet customer needs.? Cross-Cultural Collaboration: Understand cultural diversity and ability to collaborate wellwith global teams and clients.Experience:? 8-10 Years experienceEducational Qualification(s):? Bachelor's/Master's degree in Computer Science, Engineering or equivalentIf interested, kindly drop your CV on- Email: sanand@geduservices.comnoidaTechnical Support Team Lead
Position Summary: We are seeking highly accomplished Support Lead who can be the part of the GEDU IT Engineering Team at GEDU Noida. The person should preferably have worked as Support Lead in any Software Product development organization and has experience in developing and delivering scalable Web/Mobile/SaaS/Cloud Products in agile methodology. He/she should be driven by business needs, should be a great user advocate, should have good communication skills and ability to inspire people at all levels to follow your customer intimacy. He/she should have led product teams of size 5-8 or more as a Support Engineer/Lead. The right candidate should be passionate about user experience, digital customer journey, software and technology product development, excellent communicator, comfortable with ambiguous environments, and can move fast, bring people and technology together.He/she should work with multiple Agile SCRUM teams as product owner. Responsible for co-developing the vision and strategy of the product by collaborating with Product Managers, product owners, architects, R&D leadership. He/she develops and communicates the strategic direction for the software teams. He/she collaborates with user experience team to define intuitive user experience to our users. He/she collaborates with R&D stakeholders to define the non-functional roadmap for the product.Duties and Responsibilities:Act as an escalation point of contact for application support issues; requiring the ability to handle challenging issues related to supporting various applications and systems.Co-ordinate and promote the effective functioning of /problem management activities across all support teams.Develop relationship with customer community and the internal stake holders, discussing all production support aspects with Application Development Management and customer stake holders.Arrange assign adjust and monitor shifts to have appropriate coverage and provide additional support to existing production support procedures.Provide technical support for production cycles jobs, troubleshooting issues.Interact with infrastructure release management change management incident management QA DBA and application development teams; amicably resolving conflicts.Provide regular status reports to customer and Delivery/Account manager on application status and other metrics.Prioritize issues raised; coordinate escalation and resolve major service issues.Effectively allocate resources to resolve problems/incidents based on priority.Define and manage scope budget schedule priorities and risk throughout the multiple projects.Coordinate areas of communication within the account having impact on scope budget risk and resourcesProactively ensure team monitors all data processing and batch jobs to ensure secure services with minimum downtime.Uphold the standards and best practices by adhering to them in their work as well as by implementing them in the team’s work by review and monitoring.Provide innovative contribution within the team by coming up with ideas to automate repetitive work.Able to mentor support team members in such a way that they can progress on to the next level of growth.Conduct peer reviews and demand high quality standards from the reviewed deliverables.Handle resourcing requirements for support roles in the team.Maintain the team resource pyramid and plan for resource rotation on regular timeframe.Ensure overall customer satisfaction by regular touch points with team and customer stakeholders.Should be able to manage a team of support engineers working on multiple technologies.Participate and lead the activities like Coding, Design, Development, Testing on Web and Mobile using .Net stack and iOS/Android.Publish metrics for the support team, like: Adherence to engineering process and standards.Ensure that tickets/incidents are resolved by the resources in team within the allocated time frame.Timely publication of reports and metrics to stakeholdersHandling of critical escalationsAdhere to SLAs where applicable.Customer Satisfaction Score (C-SAT/NPS)# of non-compliance issues% of incident reduction based on permanent fixes/automation/utilitiesProductivity standard of the project# of reusable components or documents createdParticipation in Knowledge Transfer to ensure better grasp of product.Completion of all mandatory training requirementsAvailability and performance of all supported applications as per the defined standardsMeeting SLAs TAT ImprovementRequired Skills and Qualifications:Prior experience of overall responsibility for maintaining Health plan ecosystem using the health Rules suite and other participating vendor software products for the client.Ensure team is motivated and focused to meet SLAs and activities including customer communication is planned accordingly· Assume responsibility for stabilizing the system by identifying root cause and putting in place corrective and preventive action· Assume responsibility of optimization activities which enhance the system to scale· Ensure Continuous Improvement initiatives are identified, implemented and presented to customer on a monthly/ quarterly basis.Responsible for working with Gedu partners to meet SLAs· Ensuring details are captured, escalated to the right channel to gain vendor Partner attention to meet SLAs· Ensure relevant standards, process and regulations are upheld in addition to producing accurate and timely reporting of program status throughout its life cycle.Ensure quality of deliverablesManage budgets and reporting for internal and external stakeholders.Understand necessary regulations, certifications and audit requirements effecting the client’s business, industry, and software.Responsible for Talent Management of the entire team in the hierarchy – development plans, top talent identification and assist in the coaching of staff towards meeting and exceeding performance expectations for quantity, quality, timeliness, and efficiency.Determine staffing strategy and ensure optimal and effective utilization of people.Comply with the organization’s Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls. You bring:Prior experience of project management or software development/ maintenance, management, or similar rolesDeep Education domain knowledgeExperience on multiple platforms and technologies.Ability to oversee multiple accounts/vendors and meet stated customer-initiated deadlines.Working knowledge of JIRA, ServiceNow, Helpdesk and other tools is required.Previous experience of working on .NET, SQL Server, react.js, angular.js, No SQL, Microservices, GitHub, Code Branching and Merging strategies., Splunk, logging, CDN, Cloud (Azure and AWS)Previous experience of using tools like WhiteHat/Veracode, Sonar Cloud and AppDynamics etc.· Prior experience of working in cloud like Azure, AWS and GCPPrior experience of working with Global clientsNice to have Skills and Qualifications:Prior experience of working in a start-up cultureprior experience of working inAgile Kanban, Agile SAFe and PI Planning Prior experience of working in Ed-Tech/E-Learning companiesITIL certification and Project management certificationProfessional and Behavioral Competencies:· Interpersonal skills : Ability to work across business lines at senior levels to influence and effect change to achieve common goals.· Able to build and maintain strong cross-functional partnerships at all levels of the organization.Communication : Excellent oral and written communication skills, including the ability to explain digital concepts to business leaders and business concepts to technologists, and to sell ideas and processes internally at all levels.Analytical and problem-solving abilities : Combines and organizes information into meaningful patterns; identifies underlying relationships, causes and effects; and combines pieces of information to form conclusions or general rules.Customer-centric mindset : Passionate about driving improvements to customer experience.Delivery-focused : Results oriented mindset with the drive to deliver exceptional services.Pragmatic and detail oriented : Consistently take a thorough, accurate, organized, and productive approach.Strong organizational skills, including an ability to perform under pressure and manage multiple priorities with competing demands for resources.Influence : Ability to gain agreement and support for ideas and initiatives.Demonstrated ability to influence key stakeholders to adopt and champion new ways of working.Business-results-oriented : Seeks to understand business needs and works to anticipate, identify, and meet customer needs.Cross-Cultural Collaboration: Understand cultural diversity and ability to collaborate well with global teams and clients.noida- Higher Education,Information Services
Full Stack .Net Developer
Position Summary:We are seeking highly accomplished Full Stack .Net Developer who can be the part of the GEDU ITEngineering Team at GEDU Noida. The person should preferably have worked as a Full Stack .NetDeveloper in any Software Product development organization. He/she should be driven by business needs, should be a great user advocate, should have good communication skills and ability to inspire people at all levels to follow your customer intimacy. We are working on modern software to meet customer satisfaction we are now building up our team as a group of talents with exceptional skills,knowledge, and value to our company and to the team. As a Full Stack Software Engineer, you will beat the front line for expanding, designing and maintaining technological solutions, addressing a wide array of business problems using a diverse range of technologies. This includes implementing newfeatures and optimizing performance. When you join our team, you are given the opportunity to take ownership of projects and work with like-minded, skilled individuals to design, test and evolve our solution, in a creative and analytical setting.He/she can work with multiple Agile SCRUM teams as a Full Stack Developer. Responsible for cod developing the vision and strategy of the product by collaborating with Product Managers, product owners, architects, R&D leadership. He/she develops and communicates the strategic direction for the software teams. He/she collaborates with user experience team to define intuitive user experience to our users. He/she collaborates with R&D stakeholders to define the non-functional roadmap for the product.Duties and Responsibilities:? As a Full stack developer, the candidate will participate in the design / development /customization and maintenance of software applications.? The candidate will also be maintaining a close working relationship with the otherapplication stakeholders.? Experience of developing secured and high-performance web application(s)? Knowledge of software development life-cycle methodologies e.g. Iterative, Waterfall, Agile,etc.? Designing and architecting future releases of the platform.? Participating in troubleshooting application issues.? Jointly working with other teams and partners handling different aspects of the platformcreation.? Tracking advancements in software development technologies and applying them judiciouslyin the solution roadmap.? Ensuring all quality controls and processes are adhered to.? Planning the major and minor releases of the solution.? Ensuring robust configuration management.? Working closely with the Engineering Manager on different aspects of product lifecyclemanagement.? Demonstrate the ability to independently work in a fast-paced environment requiringmultitasking and efficient time management.Required Skills and Qualifications:? Good team player? Prior experience of working with Global clients? Experience of developing secured and high-performance web application(s)? Knowledge of software development life-cycle methodologies e.g. Iterative, Waterfall,Agile, etc.? Experience in Microsoft .NET Core / 6.0 / 7.X framework? In-depth knowledge of Microsoft ASP.Net, ASP.NET MVC, ASP.NET API, C#, JavaScript,Angular, react? Sound knowledge and hands on design principles.? Experience on OOPS, Design Pattern and n-tier architecture application.? Must have strong integration development and support experience.? Should have implementation experience in the implementation of Microservicesarchitecture? Extensive experience in developing solutions with Azure functions, Logic App, Service Busqueues and Topics, Application insights etc.? Should have experience working with Azure Data Factory Pipelines (ADF)? Should have experience working with Git Hub, NuGet and BICEP technologies.? Should have knowledge of ORM, API Gateway, API management.? Knowledge and experience on working cloud services integration.? Experience on Microsoft SQL Server, SSIS and MySQL? Hands on implementation of NoSQL like Mongo DB? Experience of programming in LINQ (Language Integrated Query) and Lambda expression? Experience of code review and code refactoring with best industry practices.? Must have basic knowledge of integrating applications with single sign-on services (e.g.:Active directory/LDAP authentication/SSO)? Must have knowledge of working on code repositories (Azure Repos, GIT etc..)? Prior experience working with global clients.? Prior experience of working in cloud like Azure, AWS and GCPNice to have Skills and Qualifications:? Prior experience of working in a start-up culture? Prior experience of working in Agile SAFe and PI Planning? Prior experience of working in Ed-Tech/E-Learning companies? Any relevant Fullstack / Backend / Frontend CertificationProfessional and Behavioural Competencies:? Interpersonal skills : Ability to work across business lines at senior levels to influence andeffect change to achieve common goals.? Able to build and maintain strong cross-functional partnerships at all levels of theorganization.? Communication : Excellent oral and written communication skills, including the ability toexplain digital concepts to business leaders and business concepts to technologists, and tosell ideas and processes internally at all levels.? Analytical and problem-solving abilities : Combines and organizes information intomeaningful patterns; identifies underlying relationships, causes and effects; and combinespieces of information to form conclusions or general rules.? Customer-centric mindset : Passionate about driving improvements to customerexperience.? Delivery-focused : Results oriented mindset with the drive to deliver exceptional services.? Pragmatic and detail oriented : Consistently take a thorough, accurate, organized, andproductive approach.? Strong organizational skills, including an ability to perform under pressure and managemultiple priorities with competing demands for resources.? Influence : Ability to gain agreement and support for ideas and initiatives.? Demonstrated ability to influence key stakeholders to adopt and champion new ways ofworking.? Business-results-oriented : Seeks to understand business needs and works to anticipate,identify, and meet customer needs.? Cross-Cultural Collaboration: Understand cultural diversity and ability to collaborate wellwith global teams and clients.Experience:? 8-10 Years experienceEducational Qualification(s):? Bachelor's/Master's degree in Computer Science, Engineering or equivalentIf interested, kindly drop your CV on- Email: sanand@geduservices.comHigher Education,Information ServicesNoida - Education,Design Services
Sr. EAI Developer
Position Summary: We are seeking highly accomplished Sr. EAI Developer who can be the part of the GEDU IT Engineering Team at GEDU Noida. The person should preferably have worked as a Sr. EAI Developer in any Software Product development organization. He/she should be driven by business needs, should be a great user advocate, should have good communication skills and ability to inspire people at all levels to follow your customer intimacy. We are working on modern software to meet customer satisfaction we are now building up our team as a group of talents with exceptional skills, knowledge, and value to our company and to the team. As a Full Stack Software Engineer, you will be at the front line for expanding, designing and maintaining technological solutions, addressing a wide array of business problems using a diverse range of technologies. This includes implementing new features and optimizing performance. When you join our team, you are given the opportunity to take ownership of projects and work with like-minded, skilled individuals to design, test and evolve our solution, in a creative and analytical setting.He/she can work with multiple Agile SCRUM teams as a Full Stack Developer. Responsible for co-developing the vision and strategy of the product by collaborating with Product Managers, product owners, architects, R&D leadership. He/she develops and communicates the strategic direction for the software teams. He/she collaborates with user experience team to define intuitive user experience to our users. He/she collaborates with R&D stakeholders to define the non-functional roadmap for the product.Duties and Responsibilities:As an Sr. EAI Developer, the candidate will participate in the design / development / customization and maintenance of software applications.Identify the Scope of Product/Application Integration and work with Dev and QA teams to create the Stories and its development in the Agile environment.The candidate will also be maintaining a close working relationship with the other application stakeholders.Experience of developing secured and high-performance web application(s)Knowledge of software development life-cycle methodologies e.g. Iterative, Waterfall, Agile, etc.Designing and architecting future releases of the platform.Participating in troubleshooting application issues.Jointly working with other teams and partners handling different aspects of the platform creation.Tracking advancements in software development technologies and applying them judiciously in the solution roadmap.Ensuring all quality controls and processes are adhered to.Planning the major and minor releases of the solution.Ensuring robust configuration management.Working closely with the Engineering Manager on different aspects of product lifecycle management.Demonstrate the ability to independently work in a fast-paced environment requiring multitasking and efficient time management.Required Skills and Qualifications:Understand end to end integration, including security.3+ years of experience with building enterprise application integration (EAI), Service Oriented Architecture (SOA) and Rest Oriented Architecture (ROA) driven solutions at enterprise scale.Excellent knowledge on cloud services suchas Google Vision and OCR services2+ years of experience withNode.js, Swagger along with HTML5, CSS3Strong understanding o fEAI, ROA and SOA design PatternsStrong experience in JSON, XML, XSD and XSLTExperience building reusable framework for consuming and providing REST API’s using .Net/Java/ Node.jsIn-depth understanding of Auth security standardsExposure to supporting solutions hosted on AWSPrior experience in MSMQ, IBM Q Series, ESB (Tibco, Biztalk, Mulesoft etc.)Prior experience in Microservices ImplementationStrong working knowledge of API testing tools like RestClient, Postman, SOAPUIStrong working knowledge of running API load testing using tools like jMeter, SOAP UI test SuiteAbility to breakdown technical requirements into autonomous micro services that can be reused across application(s)Experience with test driven development methodology in Java or any other object oriented programming languageExposure to API management tools is a huge plusExperience with Spring and Maven frameworkPrior experience of working in cloud like Azure, AWS and GCPAbility to triage and understand API issues and engage the right people to root cause issue and identify resolution.Prior experience of working with global clients.Prior experience of working in cloud like Azure, AWS and GCP Nice to have Skills and Qualifications: Prior experience of working in a start-up cultureSr. EAI DeveloperPrior experience of working in Agile SAFe and PI PlanningPrior experience of working in Ed-Tech/E-Learning companiesAny relevant EAI CertificationPrior experience of working with Unit 4, Eventmap, Thesis and MoodleProfessional and Behavioural Competencies:· Interpersonal skills : Ability to work across business lines at senior levels to influence and effect change to achieve common goals.· Able to build and maintain strong cross-functional partnerships at all levels of the organization.Communication : Excellent oral and written communication skills, including the ability to explain digital concepts to business leaders and business concepts to technologists, and to sell ideas and processes internally at all levels.Analytical and problem-solving abilities : Combines and organizes information into meaningful patterns; identifies underlying relationships, causes and effects; and combines pieces of information to form conclusions or general rules.Customer-centric mindset : Passionate about driving improvements to customer experience.Delivery-focused : Results oriented mindset with the drive to deliver exceptional services.Pragmatic and detail oriented : Consistently take a thorough, accurate, organized, and productive approach.Strong organizational skills, including an ability to perform under pressure and manage multiple priorities with competing demands for resources.Influence : Ability to gain agreement and support for ideas and initiatives.Demonstrated ability to influence key stakeholders to adopt and champion new ways of working.Business-results-oriented : Seeks to understand business needs and works to anticipate, identify, and meet customer needs.Cross-Cultural Collaboration: Understand cultural diversity and ability to collaborate well with global teams and clients.Experience:· 8-10 Years experience Educational Qualification(s):· Bachelor's/master's degree in computer science, Engineering or equivalent If interested, kindly drop your CV on- Email: sanand@geduservices.comEducation,Design ServicesNoida Search Engine Optimization Manager
Job Title: SEO ManagerPosition Overview:As an experienced SEO Manager with 4-6 years of hands-on experience, you will lead and execute comprehensive SEO strategies to drive organic growth, improve search rankings, and enhance online visibility. In this role, you will be responsible for managing a team of SEO analysts, collaborating with cross-functional teams, and developing advanced strategies to achieve business objectives.Key Responsibilities:Strategy Development:Formulate and execute advanced SEO strategies in alignment with business goals. Conduct in-depth keyword research and competitor analysis to identify growth opportunities and drive high-quality leads to the website.Team Leadership and Team Building:Lead and mentor a team of SEO analysts, providing guidance and support.Conduct regular training sessions to keep the team updated on industry best practices.On-page optimization: Optimize website content and structure to improve search engine visibility.Conduct keyword analysis and ensure strategic placement of keywords in titles, meta tags, headings, and content.Optimize website architecture, URL structure, internal linking, and navigation for improved crawlability and user experience.Off-page optimization: Develop and execute off-page SEO strategies to enhance the website's authority and reputation.Build high-quality backlinks through outreach, guest blogging, content promotion, and social media engagement.Monitor and manage online reviews and directory listings to maintain a positive online reputation.Experience with local SEO and GMB optimizations.Technical SEO: Conduct regular audits to identify technical issues that may impact website performance and search engine rankings.Solid understanding of website tech architecture, indexing / crawling, optimising crawl budgets, managing sitemaps and robot files, mobile friendliness, etc.Collaborate with the development team to implement technical enhancements and ensure search engine accessibility.Content Optimization:Develop and oversee a content optimization strategy, ensuring high-quality, SEO-friendly content across all digital channels.Work closely with content creators to align strategies with broader marketing objectives.Analytics and Reporting:Utilize advanced analytics tools to monitor and analyze SEO performance.Provide regular reports on key performance indicators, insights, and recommendations for improvement.Conversion Rate Optimization (CRO):Collaborate with UX/UI teams to improve the user experience and implement CRO strategies.Identify and implement A/B testing for continuous optimization.Industry Trends and Innovation:Stay ahead of industry trends, algorithm changes, and emerging SEO technologies.Implement innovative strategies to stay competitive in the digital landscape.Qualifications:Bachelor's degree in Marketing, Business, or a related field.4-6 years of proven experience in SEO roles, with at least 2 years in a managerial position.In-depth knowledge of SEO best practices, search engine algorithms, and industry trends.Strong leadership and team management skills.Proficiency in using advanced SEO tools and analytics platforms.Excellent communication and interpersonal skills.Proficient in strategizing website lead generations and ROISEO certifications (e.g., Google Analytics, Google Ads, SEMrush) are advantageous.Shift Timings: 12:00 PM-9:00 PM (Monday-Thursday) 12:00PM - 7:00 PM (Friday)noidaAffiliate Manager
Affiliate Marketing ManagerNoida, Sector 64Work From office5 days workingROLE PURPOSE:To drive Gedu student recruitment growth through planning and delivering affiliate marketing campaigns. This hands-on role will focus on digital channels to drive awareness and generate leads. ROLE and RESPONSIBILITIES:Responsible for managing Gedu marketing initiatives. Uses market research and analysis to direct marketing strategy and planning. Oversees the execution of affiliate marketing campaigns and reports on results.Developing strategies to increase brand awareness, such as creating promotional campaigns that use social media channels such as Facebook, Twitter, YouTube, and LinkedIn.Monitoring affiliate activity to ensure that they comply with policies set by the company.Negotiating contracts with partners to create mutually beneficial business relationships.Developing an affiliate program strategy that will increase sales while maintaining brand integrity.Creating a structure for tracking performance of affiliates and new business opportunities for the company.Managing affiliate relationships to ensure that they are meeting goals and upholding standards of conduct set by the business.Communicating with affiliates regarding promotions and new products that may be of interest to them.Providing support to affiliates to help them promote products effectively through content creation and distribution.Establishing reporting procedures to measure an affiliate’s performance and provide feedback. Essential Skills and Experience3+ years of experience in an Affiliate Marketing or similar position.Degree in marketing or a related field, or equivalent experience.Proven working experience in affiliate marketing, with exceptional digital credentials.Highly creative with experience in identifying target audiences and devising campaigns that engage, inform, and motivate.Portfolio of successful affiliate marketing campaigns.Bachelor’s degree in marketing, Business, or a related field.Attention to detail and being data driven.Strong communication and organizational skills.Proven project management skills.Familiarity with Google Analytics.Familiarity with different SEO tools like Ahrefs and SEMrush.Understanding of the Higher Education (HE) sector and student recruitment.noidaContent Writer
Job Title: SEO Content WriterPosition Overview:To ensure the delivery of quality content for all GEDU brands within budget and on time. The content to be delivered include daily blogs, website content, webpage content optimization, SEO content optimization and more.Key Responsibilities:Work closely with the SEO team for producing SEO-centric content.Developing SEO-friendly, keyword-optimized content for blogs, articles, and website.Draft captivating content for other channels – editorial, press releases, news, social media posts etc.Craft original and engaging copy for a range of product categories across all digital platforms adhering to tone of voice guidelines specified by category/brand.Write, edit, and proofread engaging, informative copy for all areas of the business.Formulate both long-form and short-term content.Good understanding of digital and web content creation.Acquire a strong understanding of the company's philosophy, business objectives, and brand messages.Be proficient in research and be able to produce unique and original content.Should have very clear and strict views on plagiarism.Research industry-related topics based on online sources, competitor analysis, product features and create multi-channel marketing collaterals.Tailor content to deliver a best-in-class user experience to improve website traffic, sales, conversion, and digital participation.Provide support to other areas of the digital marketing team, such as digital, events and campaigns, as necessary.Qualifications and Skills:Minimum 3 to 5 year of experience in writing, preferably for education sectorWe are looking for a motivated individual with experience in content and working with SEO team to produce user-friendly content.Highly organized and capable of working in multiple projects at the same time.A knowledge of content and SEO techniques and tools.A degree in a communication related subject would be useful.Excellent interpersonal skills with ability to influence at all levels, internally and externally.Exceptional organizational and project management skills to priorities and manage workload to tight deadlines, with minimum supervision.Immaculate attention to detail.Office Timing: 12 PM- 9 PM (Monday- Friday)noidaVideo Editor
Video Content EditorNoida Sector 64Full Time5 days working12:00 PM - 9:00 PM ROLE PURPOSE: Reporting to the Visual Media Manager (London based), We are seeking a skilled and creative Video Content Editor to join our dynamic team. The ideal candidate will have a passion for videocasts and a keen eye for detail, with the ability to transform raw interview footage into polished, engaging content. This role requires proficiency in leading video editing software, excellent communication skills, and a strong understanding of best videocast editing practices. The Videocast/Interview Video Content Editor will collaborate closely with our visual media and design team to ensure the highest quality content for our target audiences. The produced video content will be featured on our digital platforms. The produced video content should meet brand guidelines and match our high-quality production values. ROLE and RESPONSIBILITIES:Responsibility for ensuring all visual content is edited on brand and matches GEDU production values. From rushes through to end-product, create engaging and exciting video content for use across all GEDU brands channels, social media, email marketing and videocast/podcast hosting platforms. Edit video content to maximize visual impact and engagement. Optimize and tailor requirements of assets to fit various channel requirements, selecting best format for final output. Repurposing long form video content for social media. Project backup and archiving. Other Duties:Contracted working hours 12pm to 9pm India Standard Time (Reflects UK work hours (GMT+5:30).To undertake staff development appropriate to the post as may be identified and required from time to time, and in accordance with GEDU’s Staff Development Programme. To observe and implement health and safety responsibilities as specified within GEDU’s Health and Safety Policy. To demonstrate professionalism in the role as a representative of GEDU, incorporating GEDU core values in the delivery of duties. To undertake such other duties as may reasonably be requested. Essential Skills and ExperienceProven experience in video post-production - editing, grading (i.e. Slog3), sound design and working with motion graphics with a strong portfolio demonstrating creative and technical proficiency in multi cam editing. Familiarity with podcasting/videocasting or interview-style content production is preferred. Proficiency in software such as Adobe Premiere Pro, Adobe After Effects, and Adobe Audition Proficiency in Davinci Resolve and color grading from Black Magic RAW.Strong experience in audio post-production – editing, mixing, and mastering of multitrack audio podcasts to loudness standard. Knowledge of motion graphics, animation and AI tools is a plus. Meet deadlines, attention to details and deliver high-quality video content on time while prioritizing multiple projects simultaneously. Understanding of video and audio compression and optimization for videocast/audiocast platforms. Excellent communication skills, both written and verbal, with the ability to collaborate effectively with team members. Understanding of the Higher Education (HE) sector and student recruitment, desirable but not essential. A degree in film production, media studies, communications, or related field (preferred).noidaTechnical Consultant
ROLE PURPOSE:As a Unit4 Senior Consultant you are responsible for working with GBS Internal finance stakeholders through all stages of implementation, leading system design workshops, providing application consultancy and training, providing advice and guidance on business process, and assisting the customer to achieve the optimum solution to meet their business objectives using Unit4 product features. ROLE and RESPONSIBILITIES:Knowledge of any HCM product.The candidate must be willing to participate in Unit4 product training in order to become the subject matter expert, who will be responsible for delivering end to end product features for our brand Global Banking School - GBSImplement the Unit4 HCM Product and modules to meet GBS requirements.Lead and participate in workshops in relation to their solution design.Analyse requirements and proposed business processes, translating these into a documented Solution Design, using Unit4 standards.Make recommendations relating to business process re-engineering needed to accommodate the successful implementation of the HCM Product set.Contribute to on-going product development by identifying common Customer requirements and feeding these enhancement requests into the Unit4 product development process.Participate in and be responsible for the QA of configured test systems to ensure that the Solution Design has been implemented as specified.Implementation expertise across Unit4 HCM modules like HR, Payroll, Talent, People Planning & Analytics, Compensation, Absences.Implement security across the Unit4 system using the RBAC and industry best practices.Implement reporting, workflows, & other Unit4 technical features.Expertise into AG16 scripts and API integrations.Support GBS business as usual activities.Act as Lead Consultant when assigned to this role overseeing and coordinating the work of workstream Consultants. Requirements:Extensive expertise in HR systems and processes.You will have an in-depth knowledge of our Unit4 HCM software modules and associated products.Minimum of 2 full cycle implementations of Unit4 HCM Bachelor’s or master’s degree in a relevant study or significant relevant experience in this sector.Excellent Business Analysis, communication, presentation, leadership, time management and inter-personal skills.Ability to effectively lead workshops and presentations to a mixed audience containing differing levels of seniority and experience.Desirable Requirements: Knowledge of Higher Education.Knowledge of the Operations environment.End user training in a large corporate environment.noidaInstructional Designer
ROLE PURPOSE:This an exciting opportunity for an experienced Instructional Designer/Learning Designer to join a fast-growing team where you will play a key role in shaping the online learning experience at GEDU.We are looking to recruit an Instructional Designer that uses his/her skills to create inspiring and effective student-centred learning experiences. You will work with a range of colleagues including faculty subject matter experts, Learning Technologists, and media producers to create high-quality courses. ROLE and RESPONSIBILITIES: Develop instructionally valid digital, blended and face to face content in consultation with faculty subject matter experts.Work with faculty subject matter experts to create or revise course materials based on curricular requirements.Ensure course designs are suited to the adult online learner and meet our standards for presentation and instructional design.Create strong alignment between the program outcomes, course competencies, assessments, and learning activities to increase learner efficiency in mastering competencies.Prioritize and manage course development activities and deliverables for multiple projects to ensure on-time delivery of course content.Design and integrate instructional media into online courses to maximize the effectiveness of the online learning experience by increasing interaction, motivation, instruction, and practice opportunities in an online environment.Proactively research and use emerging learning practices and technologies to continuously improve design and development practices and their effect on the business.Ability to write effective online instructions, leader/ instructional text, audio scripts/video scripts for passive and inter-active mediums.Essential Skills and Experience Education: Bachelor’s degree or equivalentWork experience: Minimum of 2+ years’ experience in instructional design, teaching, training, or related fieldWorking knowledge of or experience applying instructional design, adult learning, or online learning theories to the design, development, or delivery of instruction.Proven visualisation and creative writing skills with knowledge of storyboarding for multimedia productions.Proven ability to communicate effectively and professionally, both verbally and in writing.Strong organization and management skills to proactively manage and prioritize the course development activities for multiple courses with firm deadlines.Demonstrated strong attention to detail, initiative and follow-through.Proficiency with MS Word and Excel.Experienced in learning software applications such as Articulate 360, Canvas, and SharePoint.Knowledgeable of web-based learning, e-learning standards (e.g. SCORM, xAPI), virtual learning.Working knowledge of or experience designing or developing interactive instruction.Motivated and self-driven and comfortable in a fast moving, dynamic environment.Copy-editing, proof-reading skills are an added advantage.noida