51 IDFC FIRST BANK JOBS

Job Title: Senior Financial Reporting AnalystBusiness Unit: FinanceFunction: Financial Control, Regulatory Reporting & TaxationSub Function: Financial reportingExperience (Min to Max): 8-10Location: MumbaiEducational Qualifications: CAJob Description : Financial reporting as per the Indian GAAP & complete understanding of Ind AS as applicable for banksEnsuring timely closure books of accounts (monthly & quarterly), preparing annual financial statements and disclosure in Notes to AccountsCo-ordination with the Statutory and Internal Auditors and to ensure timely completion of Audit.Preparing various notes for submission to the Audit Committee/Board on Related Party Transactions, Proposed Dividend, Note on suspense/sundry accounts, Auditors remuneration etc.Analytical Review of the Financials for decision making.Co-ordinate, review and provide support through appropriate inputs/financials to the teams for the yearly/quarterly MIS reporting.Implementation of accounting related projects in various systems like CBS, Trade, Misys etc. for wholesale & Retail segments and also providing ongoing support for accounting related matters across the systems and products in the BankReviewing product notes, designing accounting entries for the new products.Process improvements, risks and controls assessment from the financial reporting perspective.Building controls around GLs to prevent fraudulent/misuse of GLs, rationalisation of GL accounts and Chart of Accounts.Assisting in Strategic initiatives like mergers & acquisitions, portfolio acquisitions, corporate restructuring etc.Automation of manuals activities/compilation of data, system enhancements from accounting perspectiveAn Ideal Candidate should possess:8-10 years of Banking experience in Financial reportingKnowledge on accounting Software-ImplementationExperience in Financial Reporting & AuditExperience in RBI Reporting & Finance Control ComplianceWorking knowledge of IFRS accounting standardsExperience in Policy Formation in compliance with RBI GuidelinesCBS/GL KnowledgeIndustry Preferences :Banking, NBFC

Role/Job Title: Branch ManagerFunction/ Department: Retail LiabilitiesJob Purpose:The role entails managing and scaling up the retail banking business for the branch by creating strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. It includes building up teams, systems, process, and culture relevant to the branch network scale. The role has a critical responsibility contributing to the larger branch banking objectives. Roles & Responsibilities: Own the P&L for the branch and direct all operational aspects including distribution operations, customer service, administration and sales.Assess local market conditions and identify current and prospective sales opportunities.Responsible for achieving overall product targets - CASA, Investments, Insurance, Trade Services and TD & managing group business products like Business Banking products & other Assets products (Home Loan, LAP etc.)Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.Adhere to high ethical standards and comply with all regulations/applicable laws.Network to improve the presence and reputation of the branch and company.Stay abreast of competing markets and provide reports on market movement and penetration.Establish the Bank and the brand in the catchment area.Responsible for achieving overall branch targets and ensuring branch profitability.Cultivate relationships with individual and corporate customers.Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels.Bring out the best of branch personnel by providing training, coaching, development, and guidance.Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency.Collaborate with other branch departments and functions to provide products and service offerings to the customer.Managerial & Leadership Responsibilities:Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity.Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically.Attract & retain best-in class talent to meet Bank's rapid growth targets.Education Qualification:Graduation: Any Graduate/Post Graduate

Job Purpose:The role involves managing squads independently, with a focus on microservices and cloud-native architecture. Exposure to AWS is a definite plus. If you are a hands-on leader with a passion for building scalable and robust systems, we want to hear from you. We are looking for a talented and experienced Software Engineering Manager with a strong technical background, particularly in React, Golang or Java. The ideal candidate will be a proficient coder capable of mentoring a team to deliver high-quality code.Role & Responsibilities: Technical Leadership:Lead, mentor, and inspire a team of engineers to deliver high-quality software solutions.Provide technical guidance and support to team members, ensuring adherence tocoding standards and best practices.Full Stack Development:Hands-on coding in ReactJS, Golang, or Java to contribute directly to project deliverables.Lead by example, demonstrating best practices in coding, design, and testing.Microservices and Cloud-Native Architecture:Design, implement, and maintain microservices architecture for scalable and resilient applications.Leverage cloud-native technologies and principles to build robust and efficient systems.Squad Management:Independently manage engineering squads, ensuring effective collaboration and delivery of project goals.Foster a positive and collaborative team culture, encouraging innovation and continuous improvement.Cross-Functional Collaboration:Collaborate with product managers, UX/UI designers, and other stakeholders to define project requirements and priorities.Ensure alignment between technical solutions and business objectives.Technology Stack Expertise:Stay updated on industry trends and emerging technologies.Evaluate and introduce new technologies/tools to enhance the development process.Mandatory Skillset:Proven experience in software engineering and leadership roles.Expertise in ReactJS, Golang, or Java, with a strong coding background.In-depth knowledge of microservices and cloud-native architecture.Experience with AWS or other cloud platforms is highly desirable.Strong problem-solving and analytical skills.Excellent communication and interpersonal skills.Preferred Skillset:Experience with agile development methodologies.Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes).Previous experience managing and leading engineering teams.AWS certifications are a plus.Proven track record of delivering complex software projects.Qualification: Bachelor’s degree in computer science, Information Technology, Bachelor of Engineering (BE), Bachelor of Technology (B Tech)Experience: 10 to 18 yearsIf you are a results-driven Software Engineering Manager with a passion for leading teams and delivering high-quality software solutions, we invite you to join our dynamic and innovative organization. Be a key contributor to our success by shaping the technical direction of our projects and inspiring a culture of excellence within the engineering team.

Role/Job Title: Art Director Function/Department: Digital PlatformJob Purpose:Most products do not delight us because we consider them ‘done’ once they become easy touse (convenient). The best products push through and bring meaning and delight. We are looking for an experienced, passionate, detail-oriented art director who has deep experience in digital branding and UI design. A specialist who can push the quality of our digital products to make them ‘pleasurable’ and ‘meaningful’ and make them award-worthy. They carry a strong aesthetic sense and know how to add consistency to visually inconsistent artefacts and spaces. They don’t mind bringing this capability beyond digital and are comfortable with print and physical spaces & surfaces. They are masters of craft and collaboration and love to help others see the world through a more beautiful lens.Roles & Responsibilities:• Lead efforts to bring together disparate visual directions within the organization, establishing and maintaining a cohesive and unified brandand design system for digital products.• Elevate the visual design quality of digital products, ensuring a seamless and visually compelling user experience across all touchpoints.• Collaborate with marketing and branding teams to align digital product designs with overall brand guidelines, maintaining a consistent and recognizable brand identity.• Spearhead the development and implementation of a comprehensive design system, providing guidelines for visual elements, typography, color schemes, and interactions.• Work closely with product managers, product designers, developers, and other stakeholders to ensure alignment between design and functional goals.• Provide mentorship and leadership to the design team, fostering a collaborative and innovative design culture.• Keep abreast of industry trends, design best practices, and emerging technologies to continuously improve and innovate our product design processes.Key Skills:• Significant experience (7+ years) in art direction and digital design, with astrong portfolio demonstrating successful unification of visual directions and impactfuldigital product designs.• Proven ability to lead and inspire a design team, driving the development of a unified design vision across digital products.• Expertise in brand development and alignment, ensuring digital product designs are in harmony with overall brand guidelines.• Experience in developing and implementing design systems, with a focus on scalability and consistency.• Strong understanding of digital product design principles, including UI/UX, interaction design, and user-centered design methodologies.• Comfortable with multiple design formats (web, native, print), multimedia (photography, illustration, typography, kinetic and motion design, etc.)• Excellent collaboration and communication skills, with the ability to work effectively with cross-functional teams and stakeholders.• An online portfolio that documents your best work and thinking process (a PDF would do too). If not, you might be asked to take a design assignment.Experience: 7-10 years

Department Overview:The Technology Audit team is part of Internal Audit function of IDFC FIRST Bank. As a Third line of defense, the function has responsibility to provide independent assurance to internal and external stakeholders. As Bank’s operations are increasingly computerized, Technology audits must ensure that IT related controls, processes and its governance is effective. The primary objective of Technology audits includes:Ensure IT systems and processes are compliant with internal standard/policies and regulatory requirements.Evaluate security and resiliency of IT systems and processes in place.Determine risks to a company's information assets and help identify methods to minimize those risks. Key Responsibilities:Primary responsibility is to analyze open audit observations and drive its appropriate & timely remediation for the IT & Cyber Security Audit Unit. To that end:Ensure audit observations are closed with appropriate validation and on time.Maintain closure documentation with appropriate details/evidence for future reference or scrutiny by external parties.Follow-up with stakeholders on overdue/approaching due date observations and escalate to senior management/CXO as appropriate.Identify and implement new initiatives or opportunities to expedite remediation of open audit observations with enhanced quality and agility.Identify learnings from remediation and provide feedback/trends to audit leads as part of continuous improvement.Ability to work independently and liaise with senior management/CXOs to drive closure.Publish periodic MIS to stakeholders and conduct regular discussion to understand challenges.Identify opportunities to add value beyond defined the scope specifically in cyber security and emerging technology like cloud, devops.Develop digitisation of the audit process using data and data analytics, automation, technologies such as AI and ML and continuous auditing for IT environment.Maintain understanding of the industry market and regulatory requirement, business activities, key development in Bank’s IT environment and assess its impact to IA.Develop relationship cross-functionally within IA and across the bank, primarily in IT, IT governance and ISG.Timely delivery of internal and external submission, including regulatory and board.Identify and organize skill enhancement session for technology auditors.Execute audit occasionally to understand ground challenges.Support ad-hoc request related to audit delivery, internal/external submission. Skills & Experience Required:Relevant experience 10+ years.Prior position of IT Governance / IT Audit / IT risk management in consulting firm/ banking domain.Excellent interpersonal skills to interact with senior management, CXOs.Strong knowledge of Cyber Security and internal control environments within the IT function.Well versed with RBI regulations and assessment of their compliance.Conversant with latest technologies and trends like DevOps, AI/ML, SIEM/SOAR, Cloud.Creative thinking, thinks outside of the box.Ability to solve complex problems and confident in sharing view/opinions.Good written and verbal communication skill.Collaborative work style, can work with individuals of all levels. Educational Qualifications: BE / B.Tech / MCA in IT-related field; Master's degree would be an advantage.Certifications: CISA / CISSP / CISM / CEH / CRISC / Cloud certifications or any other equivalent.

Role/Job Title: Product DesignerFunction/Department: Digital PlatformJob Purpose:Most products do not delight us because we consider them ‘done’ once they become easy to use (convenient). The best products push through and bring meaning and delight. We are looking for a passionate, detail-oriented product designer who can push the quality of our digital products beyond ‘convenience’ and make them award-worthy. They are strong practitioners of craft and collaboration. They carry strong product and design mindsets that help them create impactful products while collaborating and helping the team learn and grow into ace designers.Roles & Responsibilities:•Contribute to the end-to-end design process, from ideation and wireframing to high-fidelity, pixel-perfect UI designs, ensuring a user-centric approach.• Collaborate with cross-functional teams, including product managers and developers, to bring design concepts to life and ensure successful product launches.• Iterate on designs based on stakeholder feedback, team critiques, user feedback, usability testing, and data analysis, refining and enhancing the user experience.• Contribute to the development and maintenance of design systems, ensuring consistency across products and features.•Assist in user research activities, helping to gather insights that inform design decisions and improve product usability.• Effectively communicate design concepts and rationale to both technical and non-technical stakeholders.Key Skills:• Experience in product design with a strong portfolio showcasing a range of design projects and understanding of the design process.• Proficiency in Figma, Adobe Creative Suite, and a solid understanding of design principles, information architecture, and interaction design.• Ability to work collaboratively within a team, receiving and providing constructive feedback to achieve optimal design solutions.• Passion for user-centered design, with a willingness to learn and apply user research methodologies.• Ability to adapt to changing project priorities and requirements in a dynamic work environment. Ability to manage time and hustle.• An online portfolio that documents your best work and thinking process (a PDF would do too). If not, you might be asked to take a design assignment.Educational Qualifications:Graduation: Any Graduation (preferably in Design)Post-graduation: Any Post-graduation (preferably in Design)Experience: 2-5 years

Job Purpose:Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding customers in the relationship banking program. Professionally driven to achieve higher customer satisfaction and increase retention. Elite Banker to have complete knowledge of end-to-end bank offerings, key goals of RM, bank systems and key onboarding steps for products cross-sell.Roles & Responsibilities:Primary Responsibilities: Responsible for deepening customer relationships to increase customer relationship value.Responsible for driving quality engagements over call with customers by following industry best practices.Responsible for increasing mobile banking adoption and drive initial login on Optimus app.CASA value builds up and new client acquisition and increase in 'Product Holding Per Customer' within mapped portfolio.Responsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customer,Ensure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirement.Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs.Ensure monthly operating plan is met to improve scorecard and decile rankings.Coordinate with respective teams for closure of retail assets & trade transactions business generated through client engagement.Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks.Ensure strict adherence to the bank policies and compliance.Pitch Relationship Banking program benefits and eligibility criteria to customers and on-board customers/groups to the RB program.Secondary Responsibilities:Assist audit and ensure compliance to internal and external regulations and guidelines.Provide best in-class customer service to all clients to become their primary banker.

The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our clients.  ResponsibilitiesDialogue with our clients to understand their business objectives and challenges Analyze clients' data and provide strategic recommendations to clients Present value-proposition to sales leads and current customers Prospect for new sales leads and close salesQualifications4-6 years' of client relationship experience Ability to manage multiple projects and clients Strong communication and interpersonal skills

Role/Job Title: Senior Product DesignerFunction/Department: Digital PlatformJob PurposeMost products do not delight us because we consider them ‘done’ once they become easy to use (convenient). The best products push through and bring meaning and delight. We are looking for an experienced, passionate, detail-oriented senior product design specialist who can push the quality of our digital products beyond ‘convenience’ and make them award-worthy. They are masters of craft and collaboration. They carry strong product and design mindsets that help them create impactful products while collaborating and helping the team learn and grow into ace designers.Roles & ResponsibilitiesShape and drive the overall product design vision for your product category, ensuring alignment with business goals and user needs.Provide design leadership and mentorship to the product design team, fostering a collaborative and innovative design culture.Lead end-to-end design processes, from ideation and concept development to detailed interaction and visual design, ensuring a seamless and delightful user experience.Collaborate closely with cross-functional teams, including product managers, engineers, and stakeholders, to bring design concepts to life and ensure successful product launches.Conduct user research, usability testing, and gather feedback to iterate and refine designs, ensuring a user-centric approach throughout the product development lifecycle.Contribute to the development and maintenance of design systems, ensuring consistency and scalability across products and features.Keep abreast of industry trends, design best practices, and emerging technologies to continuously improve and innovate our product design processes.Key SkillsProven experience as a senior product designer with a strong portfolio showcasing a variety of design projects and successful product launches depicting growth in the business and improvement in its UX.Proficiency in product metrics, user-cantered design principles (especially for native and web apps), information architecture, interaction design, and pixel-perfect UI design.Demonstrated ability to lead and inspire a design team, fostering a collaborative and inclusive environment. Have the EQ to handle conflicts.Strong problem-solving skills and the ability to translate complex ideas into intuitive and effective design solutions. Ability to hustle and get fast outcomes while navigating ambiguity.Advanced proficiency in Figma and a fair understanding of frontend development technologies.Excellent communication skills with the ability to articulate design decisions and rationale to cross-functional teams and stakeholders.A passion for user advocacy and a deep understanding of user research methodologies.An online portfolio that documents your best work and thinking process (a PDF would do too). If not, you might be asked to take a design assignment.Education QualificationGraduation: Any Graduation (preferably in Design)Post-graduation: Any Post-graduation (preferably in Design)Experience: 5 - 10 years

Job Purpose:The role holder has the responsibility to carefully monitor fund transfers for the bank, report for any suspicious activity or Anti-Money Laundering (AML) for the assigned businesses. It entails creating Suspicious Transaction Reports, summaries, presentations for senior management to develop strategies aligning to the larger objectives of the bank.Roles & Responsibilities:Investigate suspicious activity, including all forms of funds transfers.Perform Anti-Money Laundering (AML) monitoring of assigned businesses, support autonomous reviews and investigations.Aggregate data from multiple sources to provide a comprehensive assessment.Create Suspicious Transaction Reports (STRs)Advise the assigned businesses units on Anti-Money Laundering (AML) suspicious activities.Identify economic and financial trends that may present a risk to the company.Assure adherence to the guidelines set by the bank.Support in developing risk strategies and processes that support the Bank's customer first approach and are aligned to the Bank's strategic and commercial objectives.Education Qualification: Graduation: Any GraduateExperience: 2 to 5 years of experience with AML Certification

Job Purpose:The role entails acting as a single point of contact for all trade related (forex, cross border, domestic etc.) products for the assigned region/branches. The role bearer would be responsible for acquiring and driving the trade relationship and providing forex related services and support as an individual contributor or through the branch team contributing to the larger branch banking channel objectives. Roles & Responsibilities:Drive product & marketing initiatives launched by central product teamService trade related queries & requirement of clients by liaising with operations/product/central teamResponsible for income and foreign currency throughput target set for the trade forex products for the respective branches/businessManage the portfolio quality - digital activation, product penetration, average monthly balance, desired valueSupport team in achieving customer acquisition plan through joint and independent call with sales team Impart training to sales and relationship team as subject matter expertCultivate relationships with individual and corporate customersManaging customer centric operations & ensuring customer satisfaction by achieving delivery & service quality normsEvaluate the growth strategy based on competitor analysis and feedback from different channels/customersRecommend process changes in order to improve service efficiency and quality across the branch networkRegularly update stakeholders about Trade and Fx transactions Education Qualification: Graduation: Any GraduateExperience: 10 to 18 years of relevant experience

Role/Job Title: Senior Product Manager - Demat & ASBA AccountBusiness: Retail BankingFunction/ Department: Retail LiabilitiesPlace of work: MumbaiRoles & Responsibilities:1) Define Process Flow for offering Instant Demat Account and paper based demat account offering.2) Define process flow for 3in1 account application 3) Design and Update Account opening, Services request form and demat servicing forms4) Closely work with Compliance, NSDL Team on regulatory update5) Evaluate and benchmark the demat charge scheme 6) Support on demat and 3in1 account application Testing coordination with exchange, broker and NSDL7)Closely work with Net banking team and ASBA application team for customer journey improvement8)Enhance and evaluate the 3in1 offering of the Bank.9)Train and resolve queries on Demat and 3in1 offering to front end teams10) Develop 3in1 offering with demat and bank with bank and trading account with SEBI registered broker:Secondary Responsibilities:'1) Digital campaign to open Demat account to existing customer base2) Digital campaign to existing customer base to user IDFC FIRST bank account for 3in1 account offering3) Work with marketing Team on Website Update and Changes as pre regulatory changes and product offeringKey Success Metrics:To prepare seamless process for Demat and 3in1 account Offering to customers

Job title: Senior Product DesignerBusiness unit: Digital PlatformJob Purpose: Most products do not delight us because we consider them ‘done’ once they become easy to use (convenient). The best products push through and bring meaning and delight.We are looking for an experienced, passionate, detail-oriented senior product design specialist who can push the quality of our digital products beyond ‘convenience’ and make them award-worthy. They are masters of craft and collaboration. They carry strong product and design mindsets that help them create impactful products while collaborating and helping the team learn and grow into ace designers.What will you be responsible for: • Product Vision: Shape and drive the overall product design vision for your product category, ensuring alignment with business goals and user needs.• Design Leadership: Provide design leadership and mentorship to the product design team, fostering a collaborative and innovative design culture.• End-to-End Design: Lead end-to-end design processes, from ideation and concept development to detailed interaction and visual design, ensuring a seamless and delightful user experience.• Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including product managers, engineers, and stakeholders, to bring design concepts to life and ensure successful product launches.• User Research and Testing: Conduct user research, usability testing, and gather feedback to iterate and refine designs, ensuring a user-centric approach throughout the product development lifecycle.• Design Systems: Contribute to the development and maintenance of design systems, ensuring consistency and scalability across products and features.• Stay Current: Keep abreast of industry trends, design best practices, and emerging technologies to continuously improve and innovate our product design processes.Key Skills• Experience: 7-10 years of proven experience as a senior product designer with a strong portfolio showcasing a variety of design projects and successful product launches depicting growth in the business and improvement in its UX.• Design Expertise: Proficiency in product metrics, user-centered design principles (especially for native and web apps), information architecture, interaction design, and pixel-perfect UI design.• Leadership Skills: Demonstrated ability to lead and inspire a design team, fostering a collaborative and inclusive environment. Have the EQ to handle conflicts.• Problem Solving: Strong problem-solving skills and the ability to translate complex ideas into intuitive and effective design solutions. Ability to hustle and get fast outcomes while navigating ambiguity.• Technical Proficiency: Advanced proficiency in Figma and a fair understanding of frontend development technologies.• Communication Skills: Excellent communication skills with the ability to articulate design decisions and rationale to cross-functional teams and stakeholders.• User Advocacy: A passion for user advocacy and a deep understanding of user research methodologies.• Portfolio: An online portfolio that documents your best work and thinking process (a PDF would do too). If not, you might be asked to take a design assignment.Educational Qualifications:Bachelors/Masters in Design or any related field with 7+ years of relevant work experience in startups / product companies.

Looking for Business Analyst with Remittance or Trade Finance ExperienceShould have experience in Business requirement gatheringMaintain Relationship with Stakeholders

Job Title - Program Manager - Corporate SalaryPlace of work - MumbaiBusiness Unit - Retail BankingFunction -Branch BankingJob Purpose - Review new & existing program related processes, systems & resources, thereby suggesting changes to improve the organizational infrastructure & its working .Ensure strategic imperatives across program processes are met - in line with program redesign, automation, workforce optimization & governance.Roles and Responsibilities -1.Developing and implementing the Product and Marketing Strategy with complete business P/L responsibilities 2.Project Mangagment - establish and manage governance of programs/campaigns to ensure implementation is on the right track. 3.Benchmarking competition with regard to product/process/service deliveryDesign,develop and implement variety of innovative Marketing campaigns /promotions/ activities/schemes/programs to enhance cross sell and up sell of products and servicesDigitization is the key theme for the Bank .Identify and implement the best available and appropriate technology for all products and channel. Incumbent to work closely with the technology team to identify and implement best available digital solutions for product/process management of specfic product/channels. 6.Ensure effective internal control systems are in place .Procedures/techniques are formulated and executed efficiently to minimise regulatory/operational losses 7. Define the revenue model and operating plan for product and business as per the defined budget . 8.Assess and review of existing campaigns and their life cycle and publishing reports to the Senior Management and channel for further improvement 9.Creating suitable metrics for performance measurement and effective tracking of the strategic transformation program against the defined planSecondary Responsibilities - List the deliverables other than primary, but essential for the role - Liaise with the various internal and external stakeholders to ensure concurrence before implementing any transformational initiatives

The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our clients.  ResponsibilitiesDialogue with our clients to understand their business objectives and challenges Analyze clients' data and provide strategic recommendations to clients Present value-proposition to sales leads and current customers Prospect for new sales leads and close salesQualifications4-6 years' of client relationship experience Ability to manage multiple projects and clients Strong communication and interpersonal skills

Job Purpose:The Data Analyst role identifies business needs and builds analytical tools and methods. Will also develop test strategies and will Ensure delivery outcomes for specific business asks on Data AnalyticsJob & Responsibilities:Identify and scope business requirements and priorities through rigorous information gathering and analysis as well as clarification of the solutions, initiatives and programs to enable effective delivery. Monitor and integrate emerging technology trends and developments, structured data gathering for the identification of new and emerging technological products, services and techniques. Specify and create data structures, including the setting of various parameters that can be modified to suit different structured and unstructured data requirements, the design of data flow, as well as the development of mechanisms for maintenance, storage and retrieval of data based on the business requirements.Develop and implement guidelines, processes and norms across the organization for the handling of data at various stages in its lifecycle as well as the provision of advice on proper data handling and resolution of data breaches in a range of complex, ambiguous or multi-faceted contextsDesign solution blueprints and structures to guide the development of tech solutions to meet current and future business needs. Manage stakeholder expectations and needs by aligning those with requirements and objectives of the organization. Develop a test strategy and systematic test procedures to verify and ensure that solution meets its design specifications as well as the performance, load and volume levels set out. Identify and evaluate digitization and innovative business opportunities provided by new advancements in data & analytics to establish new services or businesses to bridge the physical and digital worlds.Develop, select and apply analytical tools and advanced computational methods to enable systems to learn, improve, adapt and produce desired outcomes or tasks.Education Qualification: Graduation: Bachelor’s in Engineering / Technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / Management.Experience Range: 2 to 5 years

Job Purpose: The role holder will be responsible for end-to-end design, management, and execution of Digital Campaigns for HPE & Internet /App platform. This role is responsible for design approach, implementation & response management This role will coordinate with a variety of stakeholders to ensure design and delivery of channels geared towards driving business outcomes.Shall be comfortable working in squad & managing cross-channel digital campaigns using market leading technologies. Should be able to track KPIs for personalized marketing journeys across channels. Should have excellent presentation skills, communication skills and creativity to design new digital campaigns.Roles & Responsibilities:Manage digital marketing objectives for banking verticals like liability, Asset Cards & cross sell portfolio, working with Agile Campaign Teams to drive growth, responsible for conversion, lead generation and business outcomes such as revenues and profits at a defined CAC.Drive analytics and data science to ensure delivery of banking product specific digital campaign goals, relevance to customers. Define audiences/segments based on analytics to deliver personalized offers, content, and conversations.Create, maintain, and conduct KPIs reporting across multiple platforms & extract key insights for future digital campaign development and go-to-market strategies.Monitor campaign performance regularly and take calls modifying digital marketing journeys; share performance reports periodically with the Business Head & personalization head.Liaise with the Key Account Manager, product teams & clients to understand digital sales & marketing requirements.Coordinate & operationalize cross-channel personalized digital journeys leveraging the organization’s marketing stack and schedule/trigger journeys in a time-bound fashion.Ensure compliance with the organization’s communication rules and policies.Creating portfolio wise dashboards for campaign metrics on customer responseParticipate & add value in new product design, market launch & digital journeys.Keen to learn new digital tech & marketing stacks.Able to recommend short- and long-term strategy for better results.Secondary Responsibilities:Expert in MS EXCEL/PowerPoint /MS Office SuiteExpert in problem solving skills & Positive attitude.Comfortable to work in Agile team with incremental roIe strategy.Understand & plan execution with stakeholders.Knowledge to handle both existing & new customer marketing strategy.Basic knowledge of Data Analytics & Statistics (From marketing perspective)Mandatory Skills required to do the Job :Digital Marketing /Remarketing ConceptsMS Excel/ MS PowerPointProject & Vendor ManagementAdobe Marketing Suite/ Sales Force CRM/ Sales Force Marketing CloudSales Force CRM (SFDC)Tableau / Data Visualization ToolsCRO / SEO /AdTech / MarkTechExperience: 1-3 Years.Graduation: Bachelor of Science (B.Sc.) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)Post-Graduation: Master of Science (M.Sc.) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)

Role/Job Title: Branch ManagerFunction/ Department: Retail LiabilitiesLocation: Mumbai, Surat, Silvassa, VadodaraJob Purpose:The role entails managing and scaling up the retail banking business for the branch by creating strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. It includes building up teams, systems, process, and culture relevant to the branch network scale. The role has a critical responsibility contributing to the larger branch banking objectives.Roles & Responsibilities:Own the P&L for the branch and direct all operational aspects including distribution operations, customer service, administration and sales.Assess local market conditions and identify current and prospective sales opportunities.Responsible for achieving overall product targets - CASA, Investments, Insurance, Trade Services and TD & managing group business products like Business Banking products & other Assets products (Home Loan, LAP etc.)Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.Adhere to high ethical standards and comply with all regulations/applicable laws.Network to improve the presence and reputation of the branch and company.Stay abreast of competing markets and provide reports on market movement and penetration.Establish the Bank and the brand in the catchment area.Responsible for achieving overall branch targets and ensuring branch profitability.Cultivate relationships with individual and corporate customers.Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels.Bring out the best of branch personnel by providing training, coaching, development, and guidance.Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency.Collaborate with other branch departments and functions to provide products and service offerings to the customer.Managerial & Leadership Responsibilities:Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity.Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically.Attract & retain best-in class talent to meet Bank's rapid growth targets.Education Qualification:Graduation: Bachelor’s in Engineering / Technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / ManagementPost-graduation: MBA / PGDMExperience: 10 to 18 years of relevant experience in Banking.

Job Title: Relationship Manager-Business BankingFunction/ Department: Business BankingJob Purpose:The role entails providing financial solutions to meet the working requirements of business banking customers and ensuring best-in-class relationship management and customer experience to become their banking partner of choice. The role bearer is responsible for asset NTB client acquisition along with liabilities and FX deepening. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening.Roles & Responsibilities:Responsible for acquiring new customers for business banking with a detailed understanding of credit assessment.Knowledge on liability, Forex, trade and client relationships, delinquency management, relationship management, and an analytical mindset.Managing the portfolio effectively through continuous monitoring of accounts and renewals, enhancement, retention and ensuring portfolio hygiene with minimal open deferral and covenants.Develop a superior working relationship with branch banking for cross-leveraging & synergy optimization and work within the overall bank ecosystem with other stakeholders.Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers.Recommend process changes in order to improve service efficiency and quality across the branch network.Demonstrated ability in sales planning and conceptualizing promotions and marketing initiatives.Understanding of financial statements, credit Assessment and title-security documentsEducational Qualifications: Graduation: Any GraduateExperience: 5-10 years of relevant branch banking experience.Explore Location

Role/ Job Title: Team Lead- VRM Channel Function/ Department: Retail Liabilities ( Smart Banker ) Location - Thane - Hiranandani Estate Job Purpose:The incumbent will lead the Virtual Relationship Managers in the region to achieve the defined objectives. The role involves managing the VRM channel and driving the agenda of mobile banking adoption and usage. The incumbent will also engage customers across various products such as Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business, and Cross-Sell. The incumbent will aim to increase the value of CASA, deepen existing relationships, and acquire high-quality NTBs. The incumbent should have strong knowledge of banking and investment products and solutions. Roles & Responsibilities:Responsible for quality recruitment, sales planning, business delivery tracking, monitoring and reviewing VRM Performance and mentoring individuals for effective tele-calling for achievement of the defined goals. Also responsible to ensure adherence with tele-calling guidelines as per regulatory industry normsEnsuring the VRM Team achieves goal sheet objectives and revenue targets to earn incentives. Also, responsible for monitoring quality of engagement for the teamEnhancing engagement with HNI customers through client meetings and/or joint calls with VRMs, support functions in peer group and quality NTB AcquisitionsEnsuring engagement and coordination with various functional peers to ensure smooth business delivery from the team across Liabilities and Asset products of the bank, Trade Forex, Wealth business, Insurance and Credit Cards Business in the branchResponsible to drive Privilege program onboarding, cross sell in the VRM Portfolio and to enhance Product Per Client ratios in the managed bookEnsuring Digital adoption and completion of the assigned Tasks, triggers, campaigns and client outreach programs assigned to the VRMsIncumbent is responsible to ensure that the VRMs provide quality service delivery to bank customers and ensure process adherenceEnvisage data driven sales plans for the managed book to improve portfolio quality. Ensure regular reviews, daily engagement and trainings to the teamClient requests and complaints to be addressed efficiently within stipulated timelinesEnsure all sales activity is recorded as per the organizational process and all bank policies are adhered to by self and teamAttract and retain best-in-class talent for VRM's in the region & attrition control. Experience: 7 to 12 years of relevant experience(Applicants from Banking and NBFC sector preferred )

Role/Job Title: Relationship Manager-First WealthFunction/ Department: Branch BankingJob Purpose: The role entails scaling up the Retail Banking business for the Bank by leading customer service, cross-sell and premium customer acquisition for the branch. It also entails developing constructive relationships with key local clients and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. Role will closely collaborate with Cross sell team and Product teams for the same. This role encapsulates the responsibility of owning the customer experience at the branch and deepening the relationship. It includes working with the client to help them make the right financial decisions by providing them with information about financial products.Roles and Responsibilities:Primary Responsibilities: Handling a group of key Clients providing Financial Advisory Services to the customers and offering Portfolio Investment Services.It also includes use of applications actively for designing product suitability matrix, financial planning for the customers.Acting as an interface between the Bank and its key customers to provide complete Banking Solutions, Portfolio Management, Wealth Management and Customer Servicing.To Enhance & Retain customer profitability by capturing larger share of Wallet.Ensuring compliance with branch SOP and control in sales and service.Deepen the relationship by cross selling Banks Products.Secondary Responsibilities: Maintain excellent relations with local dealers to help source clients to expand reach and brand of the Bank.Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency.Collaborate with other branch departments and functions to provide products and service offerings to the customer.Education Qualification: Graduation: Bachelor’s in Engineering / Technology / Commerce / Arts / Science / Biology / Business / Computers / Management/ any other graduation degree. Experience: Minimum 5+ years of relevant experience in Banking or allied Business.

Job title: Art DirectorBusiness unit: Digital PlatformJob Purpose:Most products do not delight us because we consider them ‘done’ once they become easy to use (convenient). The best products push through and bring meaning and delight. We are looking for an experienced, passionate, detail-oriented art director who has deep experience in digital branding and UI design. A specialist who can push the quality of our digital products to make them ‘pleasurable’ and ‘meaningful’ and make them award-worthy. They carry a strong aesthetic sense and know how to add consistency to visually inconsistent artefacts and spaces. They don’t mind bringing this capability beyond digital and are comfortable with print and physical spaces & surfaces. They are masters of craft and collaboration and love to help others see the world through a more beautiful lens.What will you be responsible for:• Unified Visual Direction: Lead efforts to bring together disparate visual directions within the organization, establishing and maintaining a cohesive and unified brand and design system for digital products.• Digital Design Excellence: Elevate the visual design quality of digital products, ensuring a seamless and visually compelling user experience across all touchpoints.• Brand Alignment: Collaborate with marketing and branding teams to align digital product designs with overall brand guidelines, maintaining a consistent and recognizable brand identity.• Design System Development: Spearhead the development and implementation of a comprehensive design system, providing guidelines for visual elements, typography, color schemes, and interactions.• Cross-Functional Collaboration: Work closely with product managers, product designers, developers, and other stakeholders to ensure alignment between design and functional goals.• Mentorship and Leadership: Provide mentorship and leadership to the design team, fostering a collaborative and innovative design culture.• Stay Current: Keep abreast of industry trends, design best practices, and emerging technologies to continuously improve and innovate our product design processes.Key skills:• Experience: Significant experience (8+ years) in art direction and digital design, with a strong portfolio demonstrating successful unification of visual directions and impactful digital product designs.• Design Leadership: Proven ability to lead and inspire a design team, driving the development of a unified design vision across digital products.• Brand Expertise: Expertise in brand development and alignment, ensuring digital product designs are in harmony with overall brand guidelines.• Design System Mastery: Experience in developing and implementing design systems, with a focus on scalability and consistency.• Digital Focus: Strong understanding of digital product design principles, including UI/UX, interaction design, and user-centered design methodologies.• Flexibility: Comfortable with multiple design formats (web, native, print), multimedia (photography, illustration, typography, kinetic and motion design, etc.)• Collaboration Skills: Excellent collaboration and communication skills, with the ability to work effectively with cross-functional teams and stakeholders.• Portfolio: An online portfolio that documents your best work and thinking process (a PDF would do too). If not, you might be asked to take a design assignment.Educational Qualifications:Bachelors/Masters in Communication Design, Fine Art or any related field with 10+ years of relevant work experience in startups / product companies.

Job Purpose:The role involves managing squads independently, with a focus on microservices and cloud-native architecture. Exposure to AWS is a definite plus. If you are a hands-on leader with a passion for building scalable and robust systems, we want to hear from you. We are looking for a talented and experienced Software Engineering Manager with a strong technical background, particularly in React, Golang or Java. The ideal candidate will be a proficient coder capable of mentoring a team to deliver high-quality code.Role & Responsibilities: Technical Leadership:Lead, mentor, and inspire a team of engineers to deliver high-quality software solutions.Provide technical guidance and support to team members, ensuring adherence tocoding standards and best practices.Full Stack Development:Hands-on coding in ReactJS, Golang, or Java to contribute directly to project deliverables.Lead by example, demonstrating best practices in coding, design, and testing.Microservices and Cloud-Native Architecture:Design, implement, and maintain microservices architecture for scalable and resilient applications.Leverage cloud-native technologies and principles to build robust and efficient systems.Squad Management:Independently manage engineering squads, ensuring effective collaboration and delivery of project goals.Foster a positive and collaborative team culture, encouraging innovation and continuous improvement.Cross-Functional Collaboration:Collaborate with product managers, UX/UI designers, and other stakeholders to define project requirements and priorities.Ensure alignment between technical solutions and business objectives.Technology Stack Expertise:Stay updated on industry trends and emerging technologies.Evaluate and introduce new technologies/tools to enhance the development process.Mandatory Skillset:Proven experience in software engineering and leadership roles.Expertise in ReactJS, Golang, or Java, with a strong coding background.In-depth knowledge of microservices and cloud-native architecture.Experience with AWS or other cloud platforms is highly desirable.Strong problem-solving and analytical skills.Excellent communication and interpersonal skills.Preferred Skillset:Experience with agile development methodologies.Familiarity with containerization and orchestration technologies (e.g., Docker, Kubernetes).Previous experience managing and leading engineering teams.AWS certifications are a plus.Proven track record of delivering complex software projects.Qualification: Bachelor’s degree in computer science, Information Technology, Bachelor of Engineering (BE), Bachelor of Technology (B Tech)Experience: 10 to 18 yearsIf you are a results-driven Software Engineering Manager with a passion for leading teams and delivering high-quality software solutions, we invite you to join our dynamic and innovative organization. Be a key contributor to our success by shaping the technical direction of our projects and inspiring a culture of excellence within the engineering team.