24 IRON MOUNTAIN JOBS
- ABOUT US...At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.Objective...Drive and support sales to close key new business in the existing pipeline.Drive processes in acquiring new customers, retain old business, proposals, negotiation, major deals, in order to win major new un-vended business.Leads major proposals and negotiations that maximize customer value.This role involves 20% - Sales in existing accounts and 80% new accounts hunting i.e. drive sales from new accounts as well as existing accounts.Job Responsibilities...Candidate should have experience in Data center Sales/ IT Software sales / Digital Solution Sales/ Technical Sales / SaaS etc.Seeks out, finds and wins new business focusing on recurring and sustainable revenue for customersNegotiates and secures favorable terms for Iron Mountain in the dealsDevelops and maintains strong customer relationships with target Accounts utilizing multilevel representation by Iron Mountain and high involvement in customer liaisonMaintain consistent, timely and high quality reporting meeting requirements of the businessAs a member of the Sales Team, contribute to team effectiveness and overall business strategies and directions.Ensure all local SSHE requirements, Iron Mountain policies and procedures are being met and adhered toPositions and illustrates alternative ways of creating the real value of the Iron Mountain Digital solution offerings for customers through assessing their problems or opportunities and highlighting Iron Mountain?s areas of strength, competitive pricing, customer satisfaction and competitive advantages within each existing and net new accounts.Achievement of assigned Digital sales quota as well as contribution towards overall team booking target.This position will proactively collaborate with the regional RIM (Records Information Management) Sales and Account teams to identify and support digital opportunities from existing customer baseMust build, grow and deliver revenue for the Iron Mountain Digital solution meeting and exceed individual quota assignments across the existing and new Iron Mountain customer base along with digital transformation project experiencesAs a team member, he/she will deliver success through a consultative, value-based selling approach and work with the Pre-Sales Solution Engineer to understand the customers use case and benefits to be delivered within the Iron Mountain Digital Solutions portfolioResponsible for pipeline development and bookings within your respective territory and/or assigned account portfoliodelhi
Senior Analyst, Fleet Administration
Job SummaryThis position is responsible for coordinating all EMEA and APAC carrier compliance-related activities, to include administrationThe Administrator will also provide vehicle asset support by entering vehicle orders into the procurement system workflows, tracking, and reporting the rental vehicle usage on a weekly basis.The Administrator will also support the other team members in the processing of the centralized invoicing activity received from Iron Mountain’s principal suppliers of leased vehicles, maintenance, fuel, vehicle security system, third party courier and related tax and registration programs, vehicle permitting and disposal, and document filing, as necessaryKey Areas of ResponsibilitySpend Analytics and reportingDevelop detailed knowledge of Iron Mountain’s global spend across various categories.Monthly Fleet updates for LATAM, EMEA and ROW (Except for the United States and Canada).Contact all the LATAM and ROW counties on monthly updates for latest updates and update it in Origami.EMEA - Update the Monthly updates shared by Philip Hayes in the Origami system.Handling Updating Random Testing File ( Every day Tuesdays and Fridays)Assist category leads develop long-term sourcing roadmap positioned to meet organizational objectives based on research and spend analytics.Track and manage ongoing project and program performance against goals.Improve accuracy and usability of spend analytics across the organizationSupport EV global strategy ( develop market benchmarking reports and other Analytical reports to support Electric Vehicle roll out plans across EMEA and APAC)Use historic, projected, and other cost components to develop a total cost of ownership (TCO) perspective of commodities under sourcing reviewQualification Required8-12 years’ experience in analytics/compliance reporting/ Invoice Compliance/ P2PStrategic sourcing and/or procurement experience preferredAdvanced proficiency in Microsoft Word, Excel, PowerPoint, and AccessProficient knowledge to write reports/queries (excel formulas, macros, basic SQLbangaloreBusiness Development Manager(Solution Sales)
About Us: At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.Roles and Responsibilities:? Drive and support sales to close key new business in existing pipeline. Drive processes inacquiring new customers, retain old business, proposals, negotiation, major deals, in order towin major new un-vended business.? Leads major proposals and negotiations that maximize customer value? Seeks out, finds and wins new business focusing on recurring and sustainable revenuefor customers? Negotiates and secures favourable terms for Iron Mountain in the deals? Develops and maintains strong customer relationships with target Accounts utilizingmulti-level representation by Iron Mountain and high involvement in customer liaison? Maintain consistent, timely and high quality reporting meeting requirements of thebusiness? As a member of the Sales Team, contribute to team effectiveness and overall businessstrategies and directions.? Ensure all local SSHE requirements, Iron Mountain policies and procedures are being metand adhered to? Positions and illustrates alternative ways of creating the real value of the Iron MountainDigital solution offerings for customers through assessing their problems or opportunities andhighlighting Iron Mountain’s areas of strength, competitive pricing, customer satisfaction andcompetitive advantages within each existing and net new accounts.? Achievement of assigned Digital sales quota as well as contribution towards overall teambooking target.? This position will proactively collaborate with the regional RIM (Records InformationManagement) Sales and Account teams to identify and support digital opportunities from existingcustomer base? Must build, grow and deliver revenue for the Iron Mountain Digital solution meeting andexceed individual quota assignments across the existing and new Iron Mountain customer basealong with digital transformation project experiences.? As a team member, he/she will deliver success through a consultative, value-based sellingapproach and work with the Pre-Sales Solution Engineer to understand the customers use caseand benefits to be delivered within the Iron Mountain Digital Solutions portfolio.? Responsible for pipeline development and bookings within your respective territoryand/or assigned account portfolio.Skills Required:? A track record of high performance in sales roles with around 5 to 7+ years solutionselling experience.? Experience in consultative selling processes is desirable? Experience in activity based sales processes is desirable? Deal Maker and Shaper? Must have exp in digital solutions sales, technology sales experience and positioningBPM across large, complex accounts, with a proven record of accomplishment? Bachelor's Degree in Business or Equivalent Experience? 5 to 7+ years sales management experience? Strong impact and Influence skills? Analytical and financial fluency? Presentations and verbal communications to diverse groups? Word, Power Point, Excel & Outlook proficiency? Candidates with experience in selling digital solutions and relationships in Verticals ofhealthcare,banking, insurance, NBFCs, PSU, hospitals? Candidates with experience in handling large outsourcing of processes, migrations,moving into digitisations? Experience selling into Fortune 1000 companies in highly regulated industries withparticular emphasis in one or more of the following verticals:Banking/Financial Services including Insuranceo NBFCs, PSUs, hospitals, BFSI, healthcareo Energyo Media & Entertainmento Legalo Life Sciences/Pharmao Government? Prior experience using a CRMdelhiBusiness Development Manager- Govt Accounts, PSU
ABOUT US...At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.About the role:We are actively seeking a dynamic Business Development Manager with expertise in Digital Sales/IT sales, particularly within the PSU vertical. Diversity background experience is highly valued.Key Responsibilities:? Drive PSU business in the West and North region, focusing on new opportunities and customerretention.? Develop strong customer relationships, secure new business, and negotiate favorable terms.? Achieve Digital sales quotas, collaborate with RIM Sales teams, and grow revenue for IronMountain's Digital solutions.? Adhere to company policies, ensure high-quality reporting, and highlight the value of our digitalsolutions to customers.Qualifications and Experience:? Masters in Marketing/IB is preferred.? Minimum of 8 years of solution selling experience, with a proven track record in sales roles.? Experience in selling digital solutions with established relationships in sectors such as banking,insurance, NBFCs, PSU, and hospitals.? Prior experience selling into Fortune 1000 companies, especially in highly regulated industrieslike Banking/Financial Services, Insurance, PSUs, Government, NBFCs, BFSI, and Energy.? Familiarity with CRM tools and activity-based sales processes is desirable.? Proven ability to shape and close deals, positioning digital solutions effectively across large,complex accounts.? Experience in managing large process outsourcing, migrations, and digitization projects is a plus.delhiSales operations System Support Specialist
About the Opportunity:The Sales Ops Systems Support Specialist is responsible for maintaining and supporting the software applications within the commercial organization. This role involves troubleshooting application issues, implementing fixes, and improving application performance as well as user administration. The specialist works closely with our IT staff, Sales Operations & Enablement teams, and end-users to ensure that the applications meet the organization's operational needs. Key Responsibilities: ? Monitor and maintain the performance of primary software applications. ? Provide technical support to end-users, diagnosing and resolving issues to ensure optimal performance and minimal downtime. ? Collaborate with Sales Operations and IT professionals to implement system enhancements and fixes. ? Perform system maintenance and reporting tasks, such as user adoption and updating application settings. ? Develop and maintain documentation related to application configuration, system mappings, processes, and service records. ? Train users on the use of applications and provide support for new releases. ? Analyze application performance and recommend improvements. ? Ensure the security of applications by implementing and monitoring access controls and security policies. ? Participate in the development of application support strategies and disaster recovery planning. ? Stay informed about the latest developments in technology and software to make recommendations for software upgrades and improvements. Minimum Requirements: ? Bachelor’s degree in Computer Science, Information Technology, or related field. ? Proven experience in application support or a similar role. ? Strong knowledge of software applications and IT systems. ? Excellent troubleshooting and analytical skills. ? Ability to communicate effectively with both technical and non-technical staff. ? Familiarity with programming languages such as SQL, Java, or Python is advantageous. ? Understanding of software development lifecycle (SDLC). ? Experience with databases ? Strong organizational skills and the ability to manage multiple tasks simultaneously. ? High Emotional intelligence ? Strong attention to details, with ability to drill down into very tactical considerations to ensure accuracy in deliverables ? Self-starter and autonomous, ability to multitask, work independently, prioritize and get things donebangaloreData Analyst – O2C Billing
Job SummaryWe are seeking an experienced Data Analyst specializing in Billing and Invoicing with a minimum of 5 years of relevant experience. The ideal candidate will be responsible for analyzing billing data,preparing comprehensive management reports, and creating insightful PowerPoint presentations.Additionally, the candidate should possess expertise in billing activities and be proficient in dataanalytics techniques.Key Areas of ResponsibilityAnalyze billing data to identify trends, anomalies, and opportunities for process improvement.Prepare detailed management reports on billing performance, highlighting key metrics andinsights.Develop and maintain billing dashboards to provide real-time visibility into billing processes.Collaborate with cross-functional teams to gather requirements and define data analyticsneeds.Create visually engaging PowerPoint presentations to communicate billing insights tostakeholders.Lead billing data analytics projects, ensuring timely delivery and high-quality outputs.Utilize advanced statistical techniques to perform predictive modeling and forecasting.Act as a subject matter expert on billing processes and data analysis methodologies.Skills Required Understanding about Billing activities and knowledge of Process flow.Experience on Salesforce, Oracle ERP, Microsoft Office Suite, Visio or Lucid chart, Adobe Acrobat, Learning Management System (LMS), SharePoint or Confluence, Camtasia or Snagit, SurveyMonkey or Google Forms, Workflow Management Tools.Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.Excellent communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.Proven track record of delivering high-quality management reports and presentations.Ability to work independently and collaboratively in a fast-paced environment.Qualification RequiredBachelor's degree in Business Administration, Finance, Statistics, or a related field.Certification in Scrum Master, Six Sigma, or Lean Management is preferred.Minimum of 5 years of experience in billing activities and data analysis, preferably in a similar industry.Proficiency in G-Sheets, SQL, Excel, and data visualization tools such as Tableau or Power BI.Familiarity with quality standards and best practices in service delivery.bangaloreBilling Associate
Job SummaryThis position within the Web Invoicing is responsible for submitting the invoices into customers or 3rd party portal once billing close is completed for the prior month. Requires ability to work closely with customers/CDE or BDE. The individual must support internal and external customers with excellent customer service to uphold division policies and procedures.The candidate must possess excellent communication and decision making skills along with directly interact over the call with external team/customerKey Areas of ResponsibilitySubmit the invoices to appropriate portal before 10th business day of each monthUnderstand the impact to business if invoices are not submitted before the dead lineReviewing, analyzing, and researching invoices which are not submitted and work closely with account managers to make sure invoices are submitted on timeUpdating the daily tracker and and logs on timely mannerSkills RequiredExperience on OracleIntermediate knowledge of Excel (Pivot Tables, Lookup, etc...)Qualification RequiredAny Graduate/ postgraduate with 2 to 5 years of relevant experience in Billing, Invoicing & Order to Cash Processbangalore- IT Services and IT Consulting,Banking,Software Development
Python Developer
Job Summary:Iron Mountain Incorporated (NYSE: IRM) provides information management services thathelp organizations lower the costs, risks and inefficiencies of managing their physical anddigital data. The company's solutions enable customers to protect and better use theirinformation—regardless of its format, location or lifecycle stage—so they can optimizetheir business and ensure proper recovery, compliance and discovery. Founded in 1951,Iron Mountain manages billions of information assets, including business records,electronic files, medical data, emails and more for organizations around the world.Visit www.ironmountain.com for more information.Job Summary Integration Engineer - The role requires the developer to take the working experimental code for delivery to production. Value add in terms of performance tuning, scalability, abstraction of storage, logging, dockerization and build setup. The role requires working with ML engineers to productionalize the code.Key Areas of ResponsibilityCandidates with 2 to 5 Years experience in Python as primary skill and Java as nice to have. Backend development using Databases (MySQL, Postgresql, and MongoDB). The candidate must have experience exposing these backend systems over RESTful APIs and and JSON format, which interact with cloud service providers Experience with search (Solr or ElasticSearch) and defining schemas and metadata taxonomies is desiredParticipate in design discussions about the technical implementation and consider the tradeoffs to support business value, scalability and delivery timeline.Define service contract APIs for integration API to API integrations Work with infrastructure teams to implement and build scalable systemsDevelop services for needs of UI developers Develop unit tests with a test driven mindsetDebug and address performance issuesDesign and code for security considerations, anticipates security risksPeer / code reviewsLead the development of a product featureSkills RequiredStrong communication, collaboration and problem solving skills with a track record of delivering production grade systems in a team environmentMotivated individual who learns quickly, has pride in building a new product and can engage others to accelerate technical solutionsFamiliarity with implementation design patterns and performance challengesExperience in working with distributed teams2 years of experience working with agile scrum methodologies2 years of Python, maven and SQL developmentDevelopment experience with Python, docker and linux shell scripting.Experience with relational and non-relational databases ( MySQL, Postgres, MongoDB)1 year of experience with Google Cloud Platform, AWS or AzureExperience in developing scalable micro services and API gatewaysPrior experience with Tomcat, Apache Solr, VMware and Oracle desired.Experience with server oriented architectures and web platform applications with ability to define and integrate with APIs and REST servicesArchitectural governance and security review experienceExperience with agile tools such as Atlassian JIRA, Rally, TFS or Version OneMastery of CI/CD tools like Git, Jenkins,git and artifactory repos Organizational skillsQualification Required DisclaimerBE, BTech or MCA from accredited/recognized universityIT Services and IT Consulting,Banking,Software DevelopmentBengaluru - Information Services,IT Services and IT Consulting
Work Force Management Associate (Contract Role)
Key Responsibilities:Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting).Responsible for developing and ensuring integrity and consistency of set WFM processes/procedures applicable to the accounts being handled.Responsible for ensuring Service Delivery to the client, balancing staffing requirements with operational efficiencies and financial goals.Ability to extract, manipulate and present data from WFM application /manual platform. Ability to maximize benefits from WFM application by utilizing the full functionality.Manage internal and external audit with processes and controls in place.Responsible for preparing weekly/monthly/quarterly and YTD reports and published dashboards to the stakeholdersQualifications:1-4 years relevant experience in workforce management (WFM)Required experience in either of the following skills: RTA (Real Time Adherence), Scheduling, Capacity Planning and ForecastingExperience in Salesforce, Avaya tool, Google Sheets and Looker Studio an advantageInformation Services,IT Services and IT ConsultingBengaluru - IT Services and IT Consulting,Software Development,Digital Accessibility Services
Customer Service Manager
ABOUT US...At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.JOB SUMMARY:We are seeking a dynamic and experienced Service Assurance Manager to join our team. Reporting directly to the Customer Care Head, the Service Assurance Manager will play a crucial role in ensuring the delivery of high-quality services to our customers. This role will involve supporting transformation projects aimed at enhancing customer experience and operational efficiency.Key Responsibilities:Service Quality Assurance:? Monitor and assess service delivery against agreed-upon service level agreements (SLAs) and key performance indicators (KPIs). ? Identify areas for improvement and implement corrective actions to ensure service excellence.Customer Satisfaction: ? Collaborate with the Customer Care Head to develop strategies for enhancing customer satisfaction. (CES/CSAT) ? Proactively address customer concerns and complaints, striving to exceed customer expectations at every touchpoint.Transformation Projects Support: ? Actively participate in transformation projects aimed at improving service delivery processes and systems. ? Provide expertise and support in implementing changes to enhance operational efficiency and effectiveness.Risk Management:? Identify potential risks to service delivery and develop mitigation strategies to minimize their impact on customer satisfaction. Monitor risk factors and take proactive measures to ensure uninterrupted service provision.Team Leadership: ? Lead a team of service assurance professionals, providing guidance, coaching, and mentorship to ensure their professional growth and development. Foster a culture of accountability, collaboration, and continuous improvement within the team.Stakeholder Engagement: ? Build strong relationships with internal stakeholders, including operations, IT, and other relevant departments, to ensure alignment on service delivery objectives and priorities. Liaise with external stakeholders, such as vendors and partners, to coordinate service assurance activities effectively.Performance Reporting:? Prepare and present regular reports on service performance, highlighting key metrics, trends, and areas for improvement. ? Provide actionable insights to management to support decision-making and strategic planning.Qualifications and Skills:? Bachelor's degree in Business Administration, Information Technology, or a related field. Advanced degree preferred.? Proven experience in a service assurance or similar role, preferably in a telecommunications,Banking, IT, or related industry.? Strong understanding of service delivery processes, SLA management, and customer experience principles.? Experience leading transformation projects and driving process improvements.? Excellent analytical and problem-solving skills, with the ability to interpret complex data and identify actionable insights.? Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.? Strong leadership abilities, with a track record of building and motivating high-performing teams.? Certification in project management (e.g., PMP) and/or IT service management (e.g., ITIL) is a plus.Join Our Team:If you are a proactive and results-driven professional with a passion for delivering exceptional customer service, we encourage you to apply for the Service Assurance Manager position. Join us in our mission to transform service delivery and exceed customer expectations at every opportunity.IT Services and IT Consulting,Software Development,Digital Accessibility ServicesMumbai - IT Services and IT Consulting,Truck Transportation,Warehousing and Storage
Sales Support Associate
ABOUT US..At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.ABOUT THE OPPORTUNITY… The Opportunity Support Specialist is responsible for providing tactical support for our Sales Teams within Commercial Sales, Global Industries, Channel Sales, our Sales Support/Opportunity Support Team Members, and other Iron Mountain Stakeholders (Iron Mountain Internal Customers).Responsible for providing support to the Iron Mountain Internal Customers by completing the opportunity-related tactical, administrative, activities during the opportunity lifecycle or relationship management cycle, that are required to help enable the opportunity to revenue. KEY RESPONSIBILITIES… Research and pull various reports and documents such as, but not limited to, contracts, price schedules, inventory reports, contact information, invoices, spending, the scope of the relationship, and others from internal systems.Create simple Pricing Assurance Models, Pricing Quotes, and other tactical reporting as needed.Complete basic Due Diligence, Quality Assurance, Information Security Questionnaires, and other Request for Information documentsImport, consolidate, format, and analyze customer and sales data from multiple systems into Microsoft, Google Workspace, and other programs/systems.Reporting and tracking metrics such as monitoring SLA’s, monitoring progress, providing periodic status reports to relevant parties.Shared responsibility to triage, monitor, and assign from team request queues.Other duties/projects as assignedYOUR QUALIFICATIONS…Customer Service, administrative and organizational skills, and experience Ability to speak and communicate effectively in English(required). Multiple languages (preferred)Needs to be able to understand sales processes and follow internal procedures and SLA’sMust understand how to utilize a variety of technologies to research, provide information and create a variety of reports and documentsWill work within defined processes, procedures, and SLA’s while providing support to Iron Mountain Internal CustomersYOUR QUALIFICATIONS cont…Must be able to recognize and identify situations that are not the norm and escalate those accordinglyDemonstrate the ability to adapt to change and show a willingness to learn new methods, procedures, or techniques of working, quickly and easilyExcellent attention to detailGood communication skills Good process and time management skills Responsiveness and sense of urgencyGood interpersonal skillsMust possess good written and analytical skills WHAT’S IN IT FOR YOU?Be part of an ever-evolving global organization focused on transformation and innovation. A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self Global connectivity to learn from 26,000+ teammates across 52 countries Be part of a winning team that embraces diversity, inclusion, and our differencesCompetitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirementIT Services and IT Consulting,Truck Transportation,Warehousing and StorageBengaluru - Information Services,IT Services and IT Consulting
Associate Manager (Corporate Security)
Job SummaryThe Background Investigations Associate Manager sits within Iron Mountain’s Risk organization and reports to the Senior Manager of the Americas, Background Investigations Program.As part of the Americas Background Investigations team, the role is will be responsible for working with key internal stakeholders (Legal, Human Resources, Talent Acquisitions and Operations) to administer the program, execute applications, to analyze, interpret, and adjudicate the results of background investigations, drug tests, and motor vehicle searches pertaining to employee candidates, as well as existing employees whilst maintaining alignment to internal risk policy, customer agreements, legalization and key industry accreditations e.g. Fair Credit Reporting Act (FCRA), Federal Deposit Insurance Corporation (FDIC) Section 19 Hiring Guidelines, The Equal Employment Opportunity Commission (EEOC) and National Association for Information Destruction (NAID)Essential ResponsibilitiesReview and adjudicate background investigations with derogatory information in accordance with Background Investigations Program and ensure FCRA requirements are met in instances of failed background investigations.Be a subject matter expert relating to Americas background investigations and be able to guide decision-making in the interpretation and adjudication of issues relating to company policies. Communicate with vendors to ensure results of background investigations and substance abuse tests are properly reported in accordance with service level agreements.Be able to lead discussion, provide solid analysis and stay apprised of hiring volumes/trends when working with Talent Acquisition, Human Resources and Legal teams. Maintain necessary files and statistics to track volumes, trends and issues as appropriate.Provide customer service and response to questions or concerns from internal customers in a timely manner. Participate in external customer and/or customer regulatory assurance activity and audits to ensure standards have been have met the standards set forth by policies.Provide support for any other Background Investigation program tasks and projects, as necessary.Job RequirementsIndividual must be able to communicate effectively in English and operate a variety of PC-based software including MS Office & G-Suite programs and database work. Must be a quick learner with the ability to self-start and complete tasks with minimal supervision. Candidate must be detail oriented and possess excellent oral and written communication skills.Experience: 6+ years of relevant team handling experience into background verification & Investigating, and Corporate SecurityInformation Services,IT Services and IT ConsultingBengaluru - IT Services and IT Consulting,Transportation, Logistics, Supply Chain and Storage,Banking
Inside Sales Professional (B2B)
About Us: Iron Mountain Incorporated (NYSE: IRM) is a global leader in innovative storage, asset lifecycle management, and information management services. With over 70 years of experience serving more than 95% of the Fortune 500 and 225,000 companies worldwide, Iron Mountain helps customers CLIMB HIGHER™ to transform their businesses.Position Purpose:Responsible for Inside Key Accounts and sales via tele-calling activity of the entire sales cyclefor mid market customers including lead generation, opportunity conversion , customerinteraction, cross and up selling, issue resolution. This role is to prospect and generatenew logos for mid market only. Existing mid market customers shall not be under thepurview of this role.Major | Key Accountabilities? New Customer - Calling from a list of accounts (cold calling) that have not beentapped so far, based on the information provided by the Commercial team. OfferingIron Mountain services and converting them into leads and finally to customers.? Updating Systems - Keeping the SFDC and other systems updated with regards to allinteractions as per defined processes.? Reporting - Providing reports to the management as and when required by the processor requested by the user as per standard procedure.Measures? Timely completion of call-cyclemeasured through telecallingdata? Number of new leads generatedand. Number of new customerssigned up? Overall NPS scoresAuthority | Decision Making? Decision to make calls to Prospects? Decision to escalate a case as required? Decision to sign new customers as perstandard procedure? Cube volume target from new logo customers? Improvement of NPS score including C-SAT and CES scores.? Improved Internal Customer SatisfactionKey Contacts | Internal? Commercial (Mid Market Team)? Operations? Customer CARE? Other support functionsKey Contacts | External? Leads? Prospects? CustomersQualification? Graduate from a recognizedUniversityExperience? 3-4 years of back office selling in a B2Benvironment, preferably International BPOsales,banking and insurance etcSkills & Knowledge? Excellent telephone handling skills and a pleasant voice quality? Good command over language (spoken) with clear accent? Good business writing skills? Selling & negotiation skills? Person aligned to Iron Mountain values (Act with Integrity | Own Safety & Security |Build Customer Value | Take Ownership | Promote Inclusion and Teamwork)IT Services and IT Consulting,Transportation, Logistics, Supply Chain and Storage,BankingMumbai - IT Services and IT Consulting,Truck Transportation,Warehousing and Storage
Network Engineer
ABOUT US...At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.ABOUT THE OPPORTUNITY...The Network Engineer engages with customers around the globe on new installs, provides incident management to troubleshoot problems, and recommends and implements improvements in our network environment. Network Engineers also lead in the evaluation, installation, and support of network communications equipment, including switches, routers, firewalls, and application delivery controllers/load balancers. In addition, the Network Engineer is responsible for testing and evaluating network systems to troubleshoot problems and recommend and implement improvements in our network environment. The Network Engineer manages and coordinates carrier maintenance. Responsibilities: ? Configure, install, support and maintain customer infrastructure (20%) ? Support, and maintain the network hardware and software infrastructure, including routers, firewalls, switches and load balancers. (20%) ? Identify, analyze, and resolve faults ranging from major network outages to customer escalations. (20%) ? Routine preventative measures such as network monitoring, security, upgrades and maintenance. (20%) ? Create and maintain comprehensive documentation for all implemented networks. ? Email, DNS, DHCP and network monitoring such as fault reporting, traffic analysis and data collection with SNMP. ? Participate in 24/7 department on-call rotation, with some after hours and weekend work expected. Key Skills, Requirements and Competencies: ? Bachelor's degree (or equivalent) in computer science/other technical field or five to ten (5-10) years of experience in lieu of degree - required ? Minimum of five (5) years of work experience in a mixed vendor 'mission critical' environment – with customer support experience preferred and track record of delivering complex projects with little supervision - required ? Network technologies and protocols including HSRP, VLANs, Spanning Tree, VPN’s, MPLS, BGP, IS-IS and OSPF ? Network monitoring technologies and SNMP management (Nagios, Cacti, Observium, Syslog, Solarwinds etc.) ? CCNA, CCNP or equivalent certifications preferred ? Complex carrier/datacenter network environment ? A thorough working knowledge of TCP/IP protocols, Access Control Lists, IP Addressing/Subnetting, and LAN technologies ? Network technologies and protocols including HSRP, VLANs, Spanning Tree, VPN’s, MPLS, BGP, IS-IS and OSPF ? Network monitoring technologies and SNMP management (Nagios, Syslog, Solarwinds etc.) ? VMware, Windows, and LinuxIT Services and IT Consulting,Truck Transportation,Warehousing and StorageBengaluru Accounts Receivable Associate
Job SummaryProcess begins when the Customer makes a payment to the invoices billed by Iron Mountain. The Cash Application team then reviews the payment & remittance documents for cash allocation. If everything looks good for cash allocation than the customer invoices gets closed in the ERP system along with the receipt. Processing of the daily payments received through all lockboxes & bank accounts.Review all receipts received to ensure quick resolution.Maintain strong knowledge of accounts receivables processes to enable efficient applicationsRun specialized reports using Oracle Discoverer & other ERP softwareKey Areas of ResponsibilityAccounting and posting the payments to the right customer account and invoices.Making sure the payments & remittance details are reviewed thoroughly before leaving cash as unapplied or unidentified.Communicate effectively with customers and internal teams regarding required remittance or cash application informationQualification Required2 - 5 Years of relevant experience in Accounts Receivable & Cash AppsFinance Graduate - UG/PGPRBBengaluru- Information Services,IT Services and IT Consulting
Accounts Receivable Associate
Job SummaryProcess begins when the Customer makes a payment to the invoices billed by Iron Mountain. The Cash Application team then reviews the payment & remittance documents for cash allocation. If everything looks good for cash allocation than the customer invoices gets closed in the ERP system along with the receipt. Processing of the daily payments received through all lockboxes & bank accounts.Review all receipts received to ensure quick resolution.Maintain strong knowledge of accounts receivables processes to enable efficient applicationsRun specialized reports using Oracle Discoverer & other ERP softwareKey Areas of ResponsibilityAccounting and posting the payments to the right customer account and invoices.Making sure the payments & remittance details are reviewed thoroughly before leaving cash as unapplied or unidentified.Communicate effectively with customers and internal teams regarding required remittance or cash application informationQualification Required2 - 5 Years of relevant experience in Accounts Receivable & Cash AppsFinance Graduate - UG/PGInformation Services,IT Services and IT ConsultingIndia - IT Services and IT Consulting
Business Development Manager- State Government, South
ABOUT US...At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.YOU'LL GET TO…Seeks out, finds and wins new business focusing on recurring and sustainable revenue for customers Negotiates and secures favorable terms for Iron Mountain in the dealsDevelops and maintains strong customer relationships with target Accounts utilizing multi-level representation by Iron Mountain and high involvement in customer liaisonMaintain consistent, timely and high quality reporting meeting requirements of the businessAs a member of the Sales Team, contribute to team effectiveness and overall business strategies and directions.Ensure all local SSHE requirements, Iron Mountain policies and procedures are being met and adhered toPositions and illustrates alternative ways of creating the real value of the Iron Mountain Digital solution offerings for customers through assessing their problems or opportunities and highlighting Iron Mountain’s areas of strength, competitive pricing, customer satisfaction and competitive advantages within each existing and net new accounts.Achievement of assigned Digital sales quota as well as contribution towards overall team booking target.This position will proactively collaborate with the regional RIM (Records Information Management) Sales and Account teams to identify and support digital opportunities from existing customer baseMust build, grow and deliver revenue for the Iron Mountain Digital solution meeting and exceed individual quota assignments across the existing and new Iron Mountain customer base along with digital transformation project experiences.As a team member, he/she will deliver success through a consultative, value-based selling approach and work with the Pre-Sales Solution Engineer to understand the customers use case and benefits to be delivered within the Iron Mountain Digital Solutions portfolio.Responsible for PSU pipeline development and bookings within your respective territory and/or assigned account portfolio.THE IDEAL CANDIDATE…A track record of high performance in sales roles with around 8 to 10+ years solution selling experience.Experience in consultative selling processes is desirableExperience in activity based sales processes is desirableDeal Maker and ShaperMust have experience in digital solutions sales, technology sales experience and positioning BPM across large, complex accounts, with a proven record of accomplishmentMasters/ PGDBM in marketing/international business preferred and Bachelor's Degree in Business or Equivalent ExperienceStrong impact and Influence skillsAnalytical and financial fluencyPresentations and verbal communications to diverse groupsWord, Power Point, Excel & Outlook proficiencyCandidates with experience in selling digital solutions and relationships in Verticals of banking, insurance, NBFCs, PSU, hospitalsCandidates with experience in handling large outsourcing of processes, migrations, moving into digitisationsExperience selling into Fortune 1000 companies in highly regulated industries with particular emphasis in one or more of the following verticals: Banking/Financial Services including Insurance o PSUs and Government preferred do NBFCs, BFSI o Energy o Prior experience using a CRMIT Services and IT ConsultingIndia - IT Services and IT Consulting
ETL Administrator
About Us: Iron Mountain Incorporated (NYSE: IRM) is a global leader in innovative storage, asset lifecycle management, and information management services. With over 70 years of experience serving more than 95% of the Fortune 500 and 225,000 companies worldwide, Iron Mountain helps customers CLIMB HIGHER™ to transform their businesses.About the Position..Iron Mountain Data Centers is looking to hire an ETL Administrator to join our Data Enablement operations team for the enablement of data integration. You will take responsibility for the implementation, operational support, and maintenance of ETL process management, enablement of the data pipeline, fulfillment of business requests for data-driven reporting solutions, production support for reports, metrics, and visualization, business data auditing and reconciliation, and the day to day troubleshooting and break fix support of data lifecycle issues. The ETL Administrator will work closely with peers such as DBAs, analysts, engineers, and developers to define and resolve information flow and content issues. To succeed in this role, you will need an eye for detail, knowledge supporting a data warehouse, and a deep understanding of Microsoft SSIS and ETL tools, techniques, and methodologies.Responsibilities:? Maintain and enhance data warehouse ETL processes, jobs, schedules, and e2e data pipeline? Monitor and remediate issues with raw data extracts, stage layer, and report generation? Document data lineage from raw source through warehouse out to user consumption? Train business users on data flows that support external reporting solutions? Publish insights into design methodology and metadata management? Test scripts, implementations, and presentation layer to ensure data quality and completeness? Verify solutions prior to user acceptance by validating chain of custody and transformations? Audit data loads and data pipeline for up-to-dateness and performance tuning opportunities? Ensure documentation is created, maintained and available to all business users? Ensure best practices are followed during system design, build, testing, and deploymentKey Skills, Requirements and Competencies:? Bachelor's degree in Computer Science, IT/IS, Engineering, or a related discipline is required? 1-2 years of Microsoft SSIS expertise; familiar with data integration concepts and techniques? 1-2 years of systems operations experience directly supporting data warehouse initiatives? Ability to write complex long-form T-SQL queries including joins, unions, and stored procedures? Strong understanding of ETL concepts (integration), techniques, and methodologies? Data pipeline break fix support experience with Microsoft SSRS and Tableau Online visualizations? API break fix support experience with SSIS, CozyRoc, R, or Python? Database schema, object management, data modeling and architecture, and DWH design? Ability to manage multiple tasks with rapidly changing priorities and SLA? ITIL Foundations knowledge is a plus? Demonstrated experience working with production business users and backend database developers? Technical ability and curiosity to investigate and solve data load issues in high-pressure situations? Participation in a 24x7 on-call support rotation is requiredIT Services and IT ConsultingIndia - IT Services and IT Consulting,Information Services
Procurement Support Specialist (Fluency in English and French, both written & spoken)
Iron Mountain is the trusted global leader in asset management, storage, and high value secure services, serving the needs of highly-regulated clients across all verticals and industries to ensure their high-value assets and data are both easily secure and accessible for managing their business. Along with our high-value storage and imaging services, we bring a wealth of digital solutions to the market to help our clients realize the value of their data, going paperless, and enabling them to use their data in our digital offerings to make informed decisions, manage mission-critical processes, as well as their daily activities.The Procurement Operations Support Specialist will be responsible for supporting the Procure-to-Pay (P2P) business function in multiple geographic regions (North America, Europe, and Asia-Pacific), specifically aspects related to operational procedures. The position will be responsible for providing L1 functional ERP support to internal customers and external suppliers in the aforementioned geographic regions. Additionally, the position will serve as a liaison with other P2P departments (Accounts Payable, Vendor Maintenance) as well as IT technical support to facilitate issue resolution. The qualified individual in this role will possess strong customer service skills, critical thinking/problem solving skills, and an intermediate level of knowledge around P2P operations. Responsibilities:Provide L1 functional support for the Oracle Cloud Procurement module for multiple countries. Areas of support include requisition creation, requisition editing (change requests or cancellations), receipt creation, receipt editing, and error message troubleshooting. Provide end-to-end support to the P2P operational area for multiple countries. Areas of support include supplier onboarding, Purchase Order (PO) releases, shipments (coordinate interaction between internal customer and external supplier), and payments (invoice discrepancies).Provide support to external suppliers with inquiries related to PO and paymentsPerform PO maintenance activities with the ability to fully understand the impact around the maintenance (PO closure, change order, order cancellation) Partner with Accounts Payable for the timely resolution on the invoice on hold situation with an understanding of 2-way vs. 3-way matching, and catalog versus non-catalog scenariosMaintain and improve quality results by adhering to standards and guidelines; recommending improved proceduresUse procurement subject matter expertise to solve problems, ensure compliance, and improve processesContribute to team effort by accomplishing related results as neededRun weekly report to identify past due invoices on receiving hold and communicate to internal customers to create receipts as directedProvide Oracle Cloud Procurement module training to internal customers upon requestProvide metrics reports for Global Procurement leadership (e.g., requisition/PO volume, inquiry volume)Provide ad-hoc requisition/PO data reports to internal customers upon requestPerform ad-hoc duties as assigned by managerQualificationsFluency in English and French (Both written & Spoken) - Must have qualificationBachelor’s degree in commerce or technology discipline3+ years in procurement operations, supply chain or relatable business experience preferred3-5 years experience with Oracle ERP (Oracle EBS R12 and Oracle Cloud)Experience working collaboratively with other business functions like AP, Accounting, A2C, R2A and Fixed Assets to support the Finance functional areaAbility to work across a single function supporting multiple countries and/or commoditiesWell-versed in Google Workplace and Oracle applicationsDemonstrate excellent business process, communication (oral and written), and problem-solving skills. Daily interaction with internal customers via emails and/or phone calls is an essential duty of this role.Experience troubleshooting and resolving issuesWork independently under limited supervisionExcellent organizational and documentation skillsGeneral understanding of process workflowsIT Services and IT Consulting,Information ServicesIndia - IT Services and IT Consulting
Business Development Manager(Solution Sales)
About Us: At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.Roles and Responsibilities:? Drive and support sales to close key new business in existing pipeline. Drive processes inacquiring new customers, retain old business, proposals, negotiation, major deals, in order towin major new un-vended business.? Leads major proposals and negotiations that maximize customer value? Seeks out, finds and wins new business focusing on recurring and sustainable revenuefor customers? Negotiates and secures favourable terms for Iron Mountain in the deals? Develops and maintains strong customer relationships with target Accounts utilizingmulti-level representation by Iron Mountain and high involvement in customer liaison? Maintain consistent, timely and high quality reporting meeting requirements of thebusiness? As a member of the Sales Team, contribute to team effectiveness and overall businessstrategies and directions.? Ensure all local SSHE requirements, Iron Mountain policies and procedures are being metand adhered to? Positions and illustrates alternative ways of creating the real value of the Iron MountainDigital solution offerings for customers through assessing their problems or opportunities andhighlighting Iron Mountain’s areas of strength, competitive pricing, customer satisfaction andcompetitive advantages within each existing and net new accounts.? Achievement of assigned Digital sales quota as well as contribution towards overall teambooking target.? This position will proactively collaborate with the regional RIM (Records InformationManagement) Sales and Account teams to identify and support digital opportunities from existingcustomer base? Must build, grow and deliver revenue for the Iron Mountain Digital solution meeting andexceed individual quota assignments across the existing and new Iron Mountain customer basealong with digital transformation project experiences.? As a team member, he/she will deliver success through a consultative, value-based sellingapproach and work with the Pre-Sales Solution Engineer to understand the customers use caseand benefits to be delivered within the Iron Mountain Digital Solutions portfolio.? Responsible for pipeline development and bookings within your respective territoryand/or assigned account portfolio.Skills Required:? A track record of high performance in sales roles with around 5 to 7+ years solutionselling experience.? Experience in consultative selling processes is desirable? Experience in activity based sales processes is desirable? Deal Maker and Shaper? Must have exp in digital solutions sales, technology sales experience and positioningBPM across large, complex accounts, with a proven record of accomplishment? Bachelor's Degree in Business or Equivalent Experience? 5 to 7+ years sales management experience? Strong impact and Influence skills? Analytical and financial fluency? Presentations and verbal communications to diverse groups? Word, Power Point, Excel & Outlook proficiency? Candidates with experience in selling digital solutions and relationships in Verticals ofhealthcare,banking, insurance, NBFCs, PSU, hospitals? Candidates with experience in handling large outsourcing of processes, migrations,moving into digitisations? Experience selling into Fortune 1000 companies in highly regulated industries withparticular emphasis in one or more of the following verticals:Banking/Financial Services including Insuranceo NBFCs, PSUs, hospitals, BFSI, healthcareo Energyo Media & Entertainmento Legalo Life Sciences/Pharmao Government? Prior experience using a CRMIT Services and IT ConsultingIndia - IT Services and IT Consulting
Business Development Manager
ABOUT US...At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.Roles and Responsibilities: ? Drive and support sales to close key new business in existing pipeline. Drive processes inacquiring new customers, retain old business, proposals, negotiation, major deals, in order towin major new un-vended business.? Leads major proposals and negotiations that maximize customer value? Seeks out, finds and wins new business focusing on recurring and sustainable revenuefor customers? Negotiates and secures favourable terms for Iron Mountain in the deals? Develops and maintains strong customer relationships with target Accounts utilizingmulti-level representation by Iron Mountain and high involvement in customer liaison? Maintain consistent, timely and high quality reporting meeting requirements of thebusiness? As a member of the Sales Team, contribute to team effectiveness and overall businessstrategies and directions.? Ensure all local SSHE requirements, Iron Mountain policies and procedures are being metand adhered to? Positions and illustrates alternative ways of creating the real value of the Iron MountainDigital solution offerings for customers through assessing their problems or opportunities andhighlighting Iron Mountain’s areas of strength, competitive pricing, customer satisfaction andcompetitive advantages within each existing and net new accounts.? Achievement of assigned Digital sales quota as well as contribution towards overall teambooking target.? This position will proactively collaborate with the regional RIM (Records InformationManagement) Sales and Account teams to identify and support digital opportunities from existingcustomer base? Must build, grow and deliver revenue for the Iron Mountain Digital solution meeting andexceed individual quota assignments across the existing and new Iron Mountain customer basealong with digital transformation project experiences.? As a team member, he/she will deliver success through a consultative, value-based sellingapproach and work with the Pre-Sales Solution Engineer to understand the customers use caseand benefits to be delivered within the Iron Mountain Digital Solutions portfolio.? Responsible for pipeline development and bookings within your respective territoryand/or assigned account portfolio.Skills Required:? A track record of high performance in sales roles with around 5 to 7+ years solutionselling experience.? Experience in consultative selling processes is desirable? Experience in activity based sales processes is desirable? Deal Maker and Shaper? Must have exp in digital solutions sales, technology sales experience and positioningBPM across large, complex accounts, with a proven record of accomplishment? Bachelor's Degree in Business or Equivalent Experience? 5 to 7+ years sales management experience? Strong impact and Influence skills? Analytical and financial fluency? Presentations and verbal communications to diverse groups? Word, Power Point, Excel & Outlook proficiency? Candidates with experience in selling digital solutions and relationships in Verticals ofhealthcare,banking, insurance, NBFCs, PSU, hospitals? Candidates with experience in handling large outsourcing of processes, migrations,moving into digitisations? Experience selling into Fortune 1000 companies in highly regulated industries withparticular emphasis in one or more of the following verticals:Banking/Financial Services including Insuranceo NBFCs, PSUs, hospitals, BFSI, healthcareo Energyo Media & Entertainmento Legalo Life Sciences/Pharmao Government? Prior experience using a CRMIT Services and IT ConsultingIndia - IT Services and IT Consulting
Digital Solution Development Manager
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.Iron Mountain urgently looking for - Digital Solution Development ManagerLocation - Mumbai, IndiaABOUT THE OPPORTUNITY…Iron Mountain (IRM) is seeking a Digital Solution Development Executive (SDE) in Mumbai, India typically involves selling software solutions, IT products, and services to BFSI sector.YOU WILL GET TO… Develop and maintain relationships with key decision-makers in BFSI sector.Identify new business opportunities and generate leads through prospecting, networking, and customer referralsUnderstand customer requirements and pain points, and provide customized solutions to meet their needsDevelop and deliver sales presentations, proposals, and demonstrations with presales Negotiate contracts and agreements with customersAchieve sales targets and revenue goalsCollaborate with cross-functional teams, including commercial sales, marketing, product management, and customer support, to ensure customer satisfaction and successStay up-to-date on industry trends, competitive landscape, and customer needs ?What excites us:Minimum 10-15 years of experience in solution sales, must have strong experience and track records in the BFSI domainStrong understanding of Banking and Finance sector procurement processes and regulationsExcellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiencesProven track record of achieving sales targets and driving revenue growthAbility to work independently and as part of a team in a fast-paced and dynamic environmentBachelor's degree in Engineering, Business Administration, or a related fieldWillingness to travel as required for business meetings and eventsInterested candidates kindly apply on below link or email cv on runa.singha@ironmountain.com with current CTC, expected CTC and notice period. Runa SinghaTA IndiaIron MountainIT Services and IT ConsultingIndia - IT Services and IT Consulting
Business Development Manager(Solution Sales)
About Us: At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.Roles and Responsibilities:? Drive and support sales to close key new business in existing pipeline. Drive processes inacquiring new customers, retain old business, proposals, negotiation, major deals, in order towin major new un-vended business.? Leads major proposals and negotiations that maximize customer value? Seeks out, finds and wins new business focusing on recurring and sustainable revenuefor customers? Negotiates and secures favourable terms for Iron Mountain in the deals? Develops and maintains strong customer relationships with target Accounts utilizingmulti-level representation by Iron Mountain and high involvement in customer liaison? Maintain consistent, timely and high quality reporting meeting requirements of thebusiness? As a member of the Sales Team, contribute to team effectiveness and overall businessstrategies and directions.? Ensure all local SSHE requirements, Iron Mountain policies and procedures are being metand adhered to? Positions and illustrates alternative ways of creating the real value of the Iron MountainDigital solution offerings for customers through assessing their problems or opportunities andhighlighting Iron Mountain’s areas of strength, competitive pricing, customer satisfaction andcompetitive advantages within each existing and net new accounts.? Achievement of assigned Digital sales quota as well as contribution towards overall teambooking target.? This position will proactively collaborate with the regional RIM (Records InformationManagement) Sales and Account teams to identify and support digital opportunities from existingcustomer base? Must build, grow and deliver revenue for the Iron Mountain Digital solution meeting andexceed individual quota assignments across the existing and new Iron Mountain customer basealong with digital transformation project experiences.? As a team member, he/she will deliver success through a consultative, value-based sellingapproach and work with the Pre-Sales Solution Engineer to understand the customers use caseand benefits to be delivered within the Iron Mountain Digital Solutions portfolio.? Responsible for pipeline development and bookings within your respective territoryand/or assigned account portfolio.Skills Required:? A track record of high performance in sales roles with around 5 to 7+ years solutionselling experience.? Experience in consultative selling processes is desirable? Experience in activity based sales processes is desirable? Deal Maker and Shaper? Must have exp in digital solutions sales, technology sales experience and positioningBPM across large, complex accounts, with a proven record of accomplishment? Bachelor's Degree in Business or Equivalent Experience? 5 to 7+ years sales management experience? Strong impact and Influence skills? Analytical and financial fluency? Presentations and verbal communications to diverse groups? Word, Power Point, Excel & Outlook proficiency? Candidates with experience in selling digital solutions and relationships in Verticals ofhealthcare,banking, insurance, NBFCs, PSU, hospitals? Candidates with experience in handling large outsourcing of processes, migrations,moving into digitisations? Experience selling into Fortune 1000 companies in highly regulated industries withparticular emphasis in one or more of the following verticals:Banking/Financial Services including Insuranceo NBFCs, PSUs, hospitals, BFSI, healthcareo Energyo Media & Entertainmento Legalo Life Sciences/Pharmao Government? Prior experience using a CRMIT Services and IT ConsultingIndia - IT Services and IT Consulting
Business Development Manager(Solution Sales)
About Us: At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.Roles and Responsibilities:? Drive and support sales to close key new business in existing pipeline. Drive processes inacquiring new customers, retain old business, proposals, negotiation, major deals, in order towin major new un-vended business.? Leads major proposals and negotiations that maximize customer value? Seeks out, finds and wins new business focusing on recurring and sustainable revenuefor customers? Negotiates and secures favourable terms for Iron Mountain in the deals? Develops and maintains strong customer relationships with target Accounts utilizingmulti-level representation by Iron Mountain and high involvement in customer liaison? Maintain consistent, timely and high quality reporting meeting requirements of thebusiness? As a member of the Sales Team, contribute to team effectiveness and overall businessstrategies and directions.? Ensure all local SSHE requirements, Iron Mountain policies and procedures are being metand adhered to? Positions and illustrates alternative ways of creating the real value of the Iron MountainDigital solution offerings for customers through assessing their problems or opportunities andhighlighting Iron Mountain’s areas of strength, competitive pricing, customer satisfaction andcompetitive advantages within each existing and net new accounts.? Achievement of assigned Digital sales quota as well as contribution towards overall teambooking target.? This position will proactively collaborate with the regional RIM (Records InformationManagement) Sales and Account teams to identify and support digital opportunities from existingcustomer base? Must build, grow and deliver revenue for the Iron Mountain Digital solution meeting andexceed individual quota assignments across the existing and new Iron Mountain customer basealong with digital transformation project experiences.? As a team member, he/she will deliver success through a consultative, value-based sellingapproach and work with the Pre-Sales Solution Engineer to understand the customers use caseand benefits to be delivered within the Iron Mountain Digital Solutions portfolio.? Responsible for pipeline development and bookings within your respective territoryand/or assigned account portfolio.Skills Required:? A track record of high performance in sales roles with around 5 to 7+ years solutionselling experience.? Experience in consultative selling processes is desirable? Experience in activity based sales processes is desirable? Deal Maker and Shaper? Must have exp in digital solutions sales, technology sales experience and positioningBPM across large, complex accounts, with a proven record of accomplishment? Bachelor's Degree in Business or Equivalent Experience? 5 to 7+ years sales management experience? Strong impact and Influence skills? Analytical and financial fluency? Presentations and verbal communications to diverse groups? Word, Power Point, Excel & Outlook proficiency? Candidates with experience in selling digital solutions and relationships in Verticals ofhealthcare,banking, insurance, NBFCs, PSU, hospitals? Candidates with experience in handling large outsourcing of processes, migrations,moving into digitisations? Experience selling into Fortune 1000 companies in highly regulated industries withparticular emphasis in one or more of the following verticals:Banking/Financial Services including Insuranceo NBFCs, PSUs, hospitals, BFSI, healthcareo Energyo Media & Entertainmento Legalo Life Sciences/Pharmao Government? Prior experience using a CRMIT Services and IT ConsultingIndia