124 OPERATIONS MANAGER JOBS IN INDIA

Jorie AI
18th May, 2024
Operations Manager
Manager /Sr ManagerManager – AR is responsible managing and guiding a team of AR associates who will be responsible for analysis of receivables due from healthcare insurance companies and initiation of necessary follow-up actions to get reimbursed. This role involves process management, interaction with the client for all planning and process improvements to achieve and exceed the client and SLAs while maintaining organizational standards and processes.Job DescriptionMaintain and monitor revenue cycle metrics for assigned client and provide strategies for dynamic improvement Provide and analyses data and undertake measures to improve efficiencies.Prepare operational reports and analysis reflecting progress, adverse trends and appropriate recommendations.Identify training gaps in the team and train them as appropriate/required on revenue cycle activities and practices.Ability to communicate, have excellent interpersonal, listening skills and organizational skillsWell informed about current Revenue cycle concepts and best practices.Provide leadership and focus to the project teams. Responsible for the productivity, quality and overall performance of the projects.Client ServicingPreparing project reviews, transition & migration plans, and project feasibility reports.Managing SLA's and ensuring smooth service delivery. Managing Service Level Quality (Six Sigma Approach) & Lead Time Management.Lead teams to efficiently deliver client expectations. Guide team to reduce AR ageing and optimize collections.Manage day-to-day activities with the team, but not limited to.Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLAsTracking and maintaining metrics for a variety of data including collections report, Operations report, etc.Develop processes to improve productivity and quality of the team.Participate in the new pilot projects & work towards proper transition of knowledge to team.Work with Team to resolve any personnel problems or conflicts that may arise in the team.Candidate ProfileMinimum 10+ years of operations experience in RCM Industry in both Physician and Hospital Billing with span of control of 120+Should have excellent MS Office skills (especially Excel & PPT)Coach & mentor teams, share knowledge & best practices.Excellent communication & Interpersonal skills, ability to cultivate & maintain relationships.Successful track record in growing and inspiring large teams, with proven ability to select, attract, motivate, retain, and develop leaders and team members.Successful track record of improving performance against quality, efficiency, and effectiveness metrics, and meeting/exceeding contractual service level performance requirements.Proven track record of building strong relationships with stakeholders.Analytical acumen and the ability to streamline complex processes.
mohali district
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LTIMindtree
18th May, 2024
Operations Manager
Operations Manager - JDROLE DESCRIPTIONAs a Tech. Support Manager (/Operations Manager), Project management responsibilities include delivering and managing every project on time within budget and scope. Manager is responsible for ensuring the success of our customers by effectively managing a team along with associated support projects and processes. This role involves handling critical customer escalations, career development of individuals, and project management processes. Apart from regular day to day activities, the candidate is expected to be involved in strategic planning to grow the team, run projects of organizational importance, guide and mentor next cadre of leadership as per organization values. The candidate is expected to be independent, self-motivated, proactive, results-oriented and able define and provide a high level of customer satisfaction through the delivery of world-class support services. Managing day-to-day operations by interacting with client and team effectively to achieve customer satisfaction and delivery.Leadership - handle technically challenging and politically sensitive customer situationsStrong communications skills – Excellent spoken and written English communication skills Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidenceThe successful Operations Manager has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicableDemonstrable troubleshooting skills with the help of engineersCross-team collaboration
hyderabad
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Oxxy Healthcare
18th May, 2024
Operations Manager
Company DescriptionOxxy is very fast growing company with presence all over the country. It has more that 2 million paying customers. The company will get into unicorn club in 2024.Oxxy is providing complementary sollutions to healthcare insurance. Oxxy is looking to increase its sales rampantly in coming 24 months. And this is great opportunity to join right now.Working with Oxxy will be a wonderful experience, the pay scales are great and there is a lot of flexibility for the candidate. You will get to learn a lot besides making great contacts.Role Description Oxxy is looking for Senior Sales Executives (with Insurance background only) will be selling Health Plans (usually targetted on to people who are looking for a Health Insurance) all over the country. Please see the Health Plans available on www.oxxy.in to understand the product.This is full-time, on-site role located in New Delhi for a Senior Sales Executive role at Oxxy Health Care. The Senior Sales Executive will be responsible for generate good numbers and managing his sales to profitability and growth, including sales and services.Be assured that you have in-depth knowledge of Healthcare Insurance Business.Candidate ProfileSales and Business Development background.Experience in Healthcare Insurance Business.Should be confident and achieve sales target, which is must.Oxxy will be offering more of incentives rather than fixed compensation. The smarter you work, the more money you make.Qualifications 3 years of experience in a similar role, with a track record of achieving sales target.Strong knowledge of the healthcare industry and market, with experience in health insurance.Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.SALARY CRITERIAMinimum Salary Required - 25,000 + Incentives
south delhi
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ADVATIX - Advanced Supply Chain and Logistics
4th May, 2024
Operations Manager
Operations ManagerRole SummaryOur client is seeking an Operations Manager to join their rapidly growing team. The Operations Manager is responsible for fulfillment operations including mentorship of a team and the lifecycle of product within their department or area. This includes all aspects related to Safety, Quality, & Productivity. The Operations Manager directs the daily activities of Inbound and/or Outbound operations which may include receiving, pick, pack, & ship processes. The Operations Manager must partner closely with Planning and Forecasting teams to translate overarching business goals into specific shift plans for execution. The Operations Manager ensures the team will perform in ways that exceed the Clients’ expectations, while exemplifying company values and culture.Key Results AreasManage safety, quality, productivity, and customer delivery promisesSupport, mentor, and motivate your salaried and hourly workforceResponsible for the overall operational execution of the product life cycle within the departmentPartner with building leadership to scale the warehouse team based on business demand and forecastEnsure proper handling of all inventory movements & transactionsOptimize space and capacity in a large fulfillment center environmentEnsure adequate staffing, equipment, and space utilization to fulfill production goals during peak holiday weeks and non-peak periodsDevelop detailed operations plans and schedules for peak periods based on high-level parameters provided by upper managementPlan resources (both equipment and staff) to meet growth requirementsManage and develop the team to optimize productivity and promote growthDevelop, implement, and facilitate processes that focus on achieving measurable improvements to safety, operational efficiency, inventory management, quality, order accuracy and on-time deliveryMaintain environmental, safety and other relevant regulatory complianceWork with other managers to continuously improve policy, procedures, practices, and trainingEnsure the accurate and timely preparation of reports regarding daily and weekly operationsProvide excellent service to all internal and external customersActively participate in LEAN programs within the facility, including standardized work, visual management, and 5SSkills & QualificationsMust have 5+ years of experience working in a fast-paced warehouse/production/logistics/ high-volume pick, pack production or manufacturing environment, specifically within the Oil & Gas industryExperience managing a collective team of 50+ employees with 3-5 direct reportsAbility to use KPIs and data to manage and improve processesStrong interpersonal skillsSuccessful track record in leadership and supervising the work of subordinatesStrong customer orientation and problem-solving skills including 5W or 8D root cause analysisAbility to establish priorities and multi-taskPossess professional business demeanorStrong working knowledge of MS Office SuiteAbility to work effectively in a high-pressure environmentExperience with Project Management, Lean and Six Sigma methodologiesDemonstrated servant leadership behaviorThe ability to stand, walk, squat, bend for prolonged periods, and lift up to 50 lbsFlexibility for shift schedules that can vary days of the week or hours worked
goa
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Hideaway Cafe & Bar
21st Feb, 2024
Operations Manager
Company DescriptionHideaway Cafe & Bar is a unique establishment located in North Goa with a focus on creating unforgettable experiences. Founded in 2019 by three friends with no previous experience in hospitality, Hideaway has gained recognition for its innovative approach to food, drinks, and service. The bar hosts independent artists and jazz bands, and has been listed in the top 100 of Asia's Best Bars in 2023.Role DescriptionThis is a full-time on-site role for a Head Chef at Hideaway Cafe & Bar. The Head Chef will be responsible for overseeing the kitchen operations, from ordering supplies to managing staff, creating menus and specials, maintaining inventory, ensuring food quality, and upholding food safety standards. They will work closely with the owners to develop and execute the vision for the food program, and lead a team of kitchen staff.QualificationsCulinary degree or equivalent experienceStrong leadership skills to manage kitchen staff and workflowExcellent time and resource management skillsPassion for food and creative culinary vision5+ years of experience in a high-volume environmentExtensive knowledge of cooking techniques and ingredientsAbility to create and execute menus that are appealing to a diverse customer baseStrong understanding of food safety practices and regulationsExcellent communication and interpersonal skillsExperience with inventory management, ordering, and budgetingExperience with management of food costs and staff scheduling
null
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S D Fine-Chem Limited SDFCL
7th Feb, 2024
Office Administration
Operations Manager
To better meet the requirement of International customers, we require Operations Manager at Tarapur factory. Eligibility: B.Sc. or M.Sc. in chemical with MBA (Operations Management) with 15 yrs. industrial experience in manufacturing company at senior level. ? Participation in strategic management of the company. ? Handling factory related matters ? Streamlining and Review of procedures/systems of departments at factory. ? Full knowledge and experience of SAP,ISO 9001, 14000, 22000 etc. ? Knowledge of all factory related licenses, including poison license, PCB consent, etc. ? All department reports/statistics. ? MIS reports to top Management. ? Overall control on Production, Quality planning and stock reconciliation. ? Monitoring and execution of orders and production. ? Cost cutting and improvement of productivity. ? Overseeing planning and execution of new technology and project related work for expansion and improvement. ? Visiting customers for business development and negotiating terms and conditions. ? Person having international exposure will be preferred.
Office Administration
India
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MDI NetworX
1st Jan, 2024
IT Services and IT Consulting,Business Consulting and Services,Software Development
Operations Manager
Managers at MDI have the responsibility to handle large team size with multiple clients & LOBs. They need to ensure their direct team AMs & DMs understand the dynamics of their role and align their efforts to ensure deliverables are met. They need to take the role of a mentor and guide for both their directs and indirect teams.Responsibilities**Experience in US Healthcare (Claims Adjudication) operations is mandatory**· Process1. Managing the service delivery schedules and commitments as specified in the statement of work.2. Monitoring and managing support functions to ensure optimal service delivery meeting the service line agreements.3. Having a good knowledge in US health care. Handled a span of 35+ resources.4. Identifying training needs and organizing training programs to enhance the skills and knowledge of team members5. Maintaining high performance levels for service-related processes6. Managing scope, time, quality, and budget with effective communications.7. Responsible for end-to-end delivery by building the team of required skillsets along with best practices and standards. Be the leader of service delivery team Advising and coaching team members continuously.8. Being part of program teams, help in resolving project issues and mitigating the risks with effective project management strategies and collaboration by being the face of MDI.9. Understanding the inter-dependability of workstreams, features and the impact of changes.10. To take all such actions ensuring continually exceeding SLA’s11. Improve /prepare Production plan’s that ensure TAT compliance.12. To review & improve trends of statistical data for client satisfaction (including SLA’s), productivity & accuracy, volumes, efficiencies.13. To ensure adherence to Organizational objectives, policies & procedures.· People1. Perform periodic skip level to gauge level of employee engagement.2. Reaching out to upline in case he/she is not able to assist in resolving any people related concerns.· Initiative1. Coordinate with concerned department such as quality, admin, HR, Product delivery etc for smooth functioning of processes.2. Identify and work on process improvement opportunities to improve productivity and quality standards.3. Motivate and engage team to identify automation opportunities to improve existing processes.Floor level initiatives to improve employee satisfaction and reduce employee turnover.
IT Services and IT Consulting,Business Consulting and Services,Software Development
India
Open
Duroshox Private Limited
27th Dec, 2023
Automation Machinery Manufacturing,Motor Vehicle Manufacturing,Industrial Machinery Manufacturing
Operations Manager
Key Goals• Achieve Zero Accident and Maintain Safe workplace by safety improvements & and complying all legal compliances• Achieve OEE and productivity improvement goals set.• Customer Satisfaction by achieving Quality & Delivery Compliance.• Achieve Plant Quality Performance metrics as per the set goals.• New Product development as per TAT & FTR.• Achieve Operational Excellence through Resource optimization.• Identify and lead cost saving operational excellence projectsKRA• Delivery Compliance OTIF - 100%• Quality Performance - 1. Customer Rej.-Zero, 2. Intl. Rej < 100ppm, 3. Intl. Rew.< 1000 ppm, 4. Firewall Non-conformance
Automation Machinery Manufacturing,Motor Vehicle Manufacturing,Industrial Machinery Manufacturing
India
Open
Engage Digital Partners
21st Dec, 2023
Advertising Services,Spectator Sports
Operations Manager
Job Title: Operations ManagerCompany: Engage Digital Partners Pvt. Ltd.Location: RemoteWorking Days: 6 days a week Start date: ImmediateJob Description:Embark on this ever-evolving, fast-growing business journey with Engage Digital Partners Pvt. Ltd. as we actively seek a dynamic Operations Manager to spearhead and optimize our organization's reporting and operational functions. This pivotal role is instrumental in fostering a seamlessly efficient work environment. Based out of our India office, this position collaborates closely with the operations teams globally to bolster essential business operations.If you are fueled by passion for project management, possess an in-depth mastery of Project Management tools such as Wrike / Asana / Hive / Trello, and are eager to tackle the challenge of enhancing global project workflows, seize this thrilling opportunity. Join us in propelling efficiency, fostering collaboration, and achieving unparalleled success across our organisation through the strategic resource planning and efficient business operations.Responsibilities:Resource analysis, forecasting, and utilisation, including producing monthly company reports for the senior management team globally.Day to day management of Wrike - Project Management tool management, including:Collaborate with Wrike’s technical team to customise Wrike, tailoring it to meet the specific needs of the organisation.Stay abreast of the latest features and updates in Wrike and implement them to enhance tool functionality and efficient utilisation by the teams globally.Work closely with teams across different geographical locations, understanding their workflows, and ensuring Wrike aligns with their project management requirements.Creating training modules, providing training and support to teams globally to ensure effective and uniform use of the tool.Extrapolate data / generate reports from Wrike to create comprehensive reports for internal and external stakeholders.Analyse trends and patterns in the data to identify opportunities to optimise resource utilisation globally through the effective use of the tool.Implement best practices and workflows to streamline project management processes globally.Proactively seek feedback from users and stakeholders to identify areas for improvement in the tool, data and reports generated.Utilise advanced Excel skills to create, maintain, and analyse reports, records, and financial billing splits (Wrike, Audio Network, Adobe, Slack, Getty Images, etc) of all regions individually and collectively.Utilise data-driven insights to inform decision-making and project strategies and Implement continuous improvement processes based on data analysis and feedback.Collaborate with stakeholders to adjust forecasts based on changing project dynamics.Maintain clear and open communication with the managers, ensuring they are informed about work progress, risks, and mitigation strategiesProactively address issues that may impact project timelines, budgets, or outcomes.Perform task reviews periodically to ensure overall work delivery is on time and within budget.Identify creative ways to implement corrective actions in project execution in a cost-effective manner.Requirements and skills:Bachelor's degree in a relevant field (Project Management, Business Management, etc.).Proven experience in project management with a focus on utilizing tools like Wrike 4+ years in a similar role.Strong technical understanding to collaborate effectively with the technical team.Excellent communication and interpersonal skills for global coordination.Analytical mindset with the ability to derive insights from data.Proficiency in advanced-level Microsoft Excel and OfficeExcellent organisational and time management skillsThe ability to balance multiple projects at once and work well under tight deadlines.Problem solving, solution oriented mindsetBenefits:Competitive salary and benefits package.Opportunities for professional development and training.Exposure to a dynamic and globally dispersed team.The chance to make a significant impact on the organisation's project management efficiency.
Advertising Services,Spectator Sports
India
Open
Global Blockchain Show
21st Dec, 2023
Events Services
Operations Manager
About VAP Group :We are a global Blockchain, AI and Crypto consulting firm with multiple solutions for our clients including Marketing & PR, Media House, Staffing & Recruitment, Events among others. The Global Blockchain Show is a launch event under the VAP Group umbrella.We are seeking an experienced and detail-oriented Event Operations Manager to oversee the planning, coordination, and execution of our events. The successful candidate will be responsible for ensuring seamless event logistics, managing on-site operations, and delivering exceptional event experiences for attendees, sponsors, and partners. The Event Operations Manager will work closely with cross-functional teams to ensure the successful implementation of events from conception to post-event evaluation.Key Responsibilities:Event Planning and Logistics:Collaborate with the event marketing and production teams to understand event objectives, requirements, and desired outcomes.Develop comprehensive event operational plans, including timelines, staffing, vendor coordination, equipment setup, and facility management.Source and manage vendors, negotiate contracts, and ensure timely delivery of services and materials.On-Site Management:Oversee all aspects of event execution on-site, ensuring that event spaces are set up according to plan and that all technical and logistical elements are functioning smoothly.Manage event staff and volunteers, providing clear instructions, training, and support throughout the event.Address any operational issues or emergencies that may arise during events in a calm and effective manner.Stakeholder Communication:Serve as the main point of contact for event vendors, partners, and internal teams, fostering strong communication and collaboration.Coordinate with marketing and content teams to ensure proper signage, branding, and collateral are in place.Budget Management:Develop and manage event budgets, tracking expenses, and ensuring adherence to financial guidelines.Provide regular budget updates to leadership and make recommendations for cost optimization.Quality Assurance:Implement quality control measures to ensure all event components meet established standards and deliver a consistent, positive experience.Gather feedback from attendees, sponsors, and partners to identify areas for improvement and implement corrective actions.Post-Event Evaluation:Lead post-event debriefs to assess event successes and areas for improvement.Analyze event data, attendee feedback, and operational performance metrics to generate comprehensive post-event reports.Qualifications and Skills:Bachelor's degree in Event Management, Hospitality, Business, or a related field. Relevant certifications are a plus.Proven experience (5+ years) in event operations, production, or related roles.Strong project management skills with a track record of successfully managing complex events.Excellent organizational skills and attention to detail.Exceptional problem-solving abilities and the capacity to manage unexpected challenges.Effective interpersonal and communication skills to collaborate with diverse teams and stakeholders.Proficiency in event management software and tools.Ability to remain composed under pressure and make quick decisions in fast-paced environments.Flexibility to work irregular hours, including weekends and evenings, during event periods.Understanding of health and safety regulations and risk management in event planning.Leadership qualities and the ability to motivate and lead event teams.
Events Services
India
Open
Jobs
Indian caregivers scammed into taking bogus UK jobs
Thousands of Indians who came to the UK on care worker visas are in destitute condition, with some facing deportation, after finding that the company they were meant to be working for does not exist.
By Naomi Canton
16th May, 2024
Jobs
Over 514 Million Jobs Created During ’14-24
Over 514 million person years of employment was generated between 2014 and 2024 out of which 197.9 million was as a result of governance-led interventions and 316.1 million due to credit-led interventions, said a SKOCH report on Job Generative Impact of Modinomics, released on Monday.
Via ET Bureau
14th May, 2024
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Grand Hotel (Bombay) Pvt. Ltd.
21st Dec, 2023
Hospitality
Operations Manager
Company DescriptionGrand Hotel (Bombay) Pvt. Ltd. was established by the founder of the group, Mr. Shapurji Sorabji. The company's flagship property, the Grand Hotel in Mumbai, was designed by George Wittet, one of Mumbai's best-known architects and is committed to providing consistent customer service and dedicated comfort to all guests that come to experience the offerings of its unique novel hotels.Role DescriptionThis is a full-time on-site Operations Manager role located in South Mumbai. The Operations Manager will be responsible for overseeing day-to-day operations, managing budgets, maintaining high levels of customer service, inter departmental coordination with ensuring compliance with policies and regulations, and hiring and training staff.QualificationsExcellent leadership and organizational skillsStrong budget management and financial skillsExperience in managing a team of employees and maintaining high levels of customer serviceKnowledge of industry policies, regulations, and proceduresExcellent communication and interpersonal skillsBachelor's degree in Hospitality Management, Business Administration, or related fieldRelevant industry certifications are a plusMinimum of 5 years of experience in hotel operationsProficiency with computer systems and hotel management software
Hospitality
India
Open
Global AI Show
21st Dec, 2023
Events Services
Operations Manager
About VAP Group :We are a global Blockchain, AI and Crypto consulting firm with multiple solutions for our clients including Marketing & PR, Media House, Staffing & Recruitment, Events among others. The Global AI Show is a launch event under the VAP Group umbrella.We are seeking an experienced and detail-oriented Event Operations Manager to oversee the planning, coordination, and execution of our events. The successful candidate will be responsible for ensuring seamless event logistics, managing on-site operations, and delivering exceptional event experiences for attendees, sponsors, and partners. The Event Operations Manager will work closely with cross-functional teams to ensure the successful implementation of events from conception to post-event evaluation.Key Responsibilities:Event Planning and Logistics:Collaborate with the event marketing and production teams to understand event objectives, requirements, and desired outcomes.Develop comprehensive event operational plans, including timelines, staffing, vendor coordination, equipment setup, and facility management.Source and manage vendors, negotiate contracts, and ensure timely delivery of services and materials.On-Site Management:Oversee all aspects of event execution on-site, ensuring that event spaces are set up according to plan and that all technical and logistical elements are functioning smoothly.Manage event staff and volunteers, providing clear instructions, training, and support throughout the event.Address any operational issues or emergencies that may arise during events in a calm and effective manner.Stakeholder Communication:Serve as the main point of contact for event vendors, partners, and internal teams, fostering strong communication and collaboration.Coordinate with marketing and content teams to ensure proper signage, branding, and collateral are in place.Budget Management:Develop and manage event budgets, tracking expenses, and ensuring adherence to financial guidelines.Provide regular budget updates to leadership and make recommendations for cost optimization.Quality Assurance:Implement quality control measures to ensure all event components meet established standards and deliver a consistent, positive experience.Gather feedback from attendees, sponsors, and partners to identify areas for improvement and implement corrective actions.Post-Event Evaluation:Lead post-event debriefs to assess event successes and areas for improvement.Analyze event data, attendee feedback, and operational performance metrics to generate comprehensive post-event reports.Qualifications and Skills:Bachelor's degree in Event Management, Hospitality, Business, or a related field. Relevant certifications are a plus.Proven experience (5+ years) in event operations, production, or related roles.Strong project management skills with a track record of successfully managing complex events.Excellent organizational skills and attention to detail.Exceptional problem-solving abilities and the capacity to manage unexpected challenges.Effective interpersonal and communication skills to collaborate with diverse teams and stakeholders.Proficiency in event management software and tools.Ability to remain composed under pressure and make quick decisions in fast-paced environments.Flexibility to work irregular hours, including weekends and evenings, during event periods.Understanding of health and safety regulations and risk management in event planning.Leadership qualities and the ability to motivate and lead event teams.
Events Services
India
Open
MODY PUMPS (INDIA) PRIVATE LIMITED
20th Dec, 2023
Industrial Machinery Manufacturing
Operations Manager
Company DescriptionMody Pumps (India) Pvt. Ltd., is a wholly owned subsidiary of US based Mody Pumps Inc., with operations in Canada, EU, UAE, Taiwan.?Mody is an Equal Opportunity Employer and is seeking to Diversify the gender mix to at least a minimum 20% ratio of Female to male factory Floor Workforce.Role DescriptionThis is a full-time on-site role for an Operations Manager at MODY PUMPS (INDIA) PRIVATE LIMITED located in Ulhasnagar. The Operations Manager will be responsible for overseeing the daily operations of the manufacturing plant, managing production schedules, implementing process improvements, ensuring safety and quality control, and managing a team of production staff.QualificationsStrong leadership and management skillsExperience in manufacturing plant operations and managementKnowledge of production schedules, process improvements, safety, and quality controlExcellent problem-solving and analytical skillsExperience with production planning and inventory managementExcellent communication and interpersonal skillsBachelor's or Master's degree in Business Administration, Engineering, Operations, or a relevant fieldProficiency with Microsoft Office Suite and ERP systemsExperience with lean manufacturing principles and Six Sigma methodology is a plusExperience in the pump or fluid handling industry is a plusAbility to work in a fast-paced environment and handle multiple tasks simultaneously
Industrial Machinery Manufacturing
India
Open
Gratitude india
16th Dec, 2023
IT Services,Gaming / Digital Media,Customer Service,Customer Success,Sales,Sales
Operations Manager
GRATITUDE INDIA”, Established In 2004, Is An ISO 9001:2008 Certified Company, Which Follows A Centre Right Ideology That Candidates Are Superior Then The Clients. This Is In Stark Contrast To The Left Wing Ideology Of All Consultancies Who Boast About Their Relationship With The Clients And They Believe Their Success Is Only And Only Because Of Their Clients. We Have A Contrary View But At The Same Time We Also Value Our Clients Only After Ensuring The Candidate Is Happy. This Makes Us A Centre Right Wing Consultancy
With The Operations Of The Company Handled By Industry Professionals, We As A Team Are Able To Successfully Cater To The Recruitment And Staffing Requirements Of BPO/ Ecommerce Sector From Onshore To Offshore Locations. Over The Period, Though Gratitude Has Earned The Wrath Of Some Corrupt Hr's Due To Our Ideology We Have Received Considerable Support Of Our Candidates Which Has Made Gratitude Grow In Several Locations
The Role
You will be responsible for :
Managing the operations seamlessly, ensuring timely SLA delivery along with maintaining high level of employee and customer satisfaction
Establishing and managing relationships with stakeholders
Oversight of team – organizes resources, sets goals, carries out strategy from Executives and client on a day to day basis; reporting responsibilities
Responsible for following agreed governance model, escalation & communication plan
To ensure team members achieve agreed standards in relation to their job assignments.
To ensure training of new staff on the corporate policy rules to be adhered to
To ensure that the buddy system is put in place to maintain the operation with minimal disruption in times of annual leave/sick leave/study leave and daily working hour schedules
To monitor and document work schedule of staff and absences.
Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth
Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates
Ensure that all audit related issues are brought to a close
Identify and drive continuous improvements and initiatives in process
Coach & mentor Team lead so that they are able to manage their teams better
The hiring of leads and managers, training, inductions, employee & client satisfaction scores, performance Appraisals and attrition management
Performance management through top Quartile, Middle and Bottom Quartile segregation and identifying training and coaching needs.
To ensure that all internal customer queries are followed up on a timely basis
Collaborate with internal teams.
To be the Key contact for all problems and queries with specific business assigned.
Ideal Profile
Working under the pressure
Fluency in English & Japanese (Speaking, listening, writing and reading). working 100% English.
University/Colleges required.
Good to have experience in CS/BPO/Sales/Client relationship. Otherwise, candidate has to be confidence in communication
Working 5 days, 2 days off per week
What's on Offer?
Flexible working options
Attractive Salary & Benefits
Opportunity within a company with a solid track record of performance
IT Services,Gaming / Digital Media,Customer Service,Customer Success,Sales,Sales
India
Open
Gratitude india
16th Dec, 2023
IT Services,Gaming / Digital Media,Customer Service,Customer Success,Sales,Sales
Operations Manager
GRATITUDE INDIA”, Established In 2004, Is An ISO 9001:2008 Certified Company, Which Follows A Centre Right Ideology That Candidates Are Superior Then The Clients. This Is In Stark Contrast To The Left Wing Ideology Of All Consultancies Who Boast About Their Relationship With The Clients And They Believe Their Success Is Only And Only Because Of Their Clients. We Have A Contrary View But At The Same Time We Also Value Our Clients Only After Ensuring The Candidate Is Happy. This Makes Us A Centre Right Wing Consultancy
With The Operations Of The Company Handled By Industry Professionals, We As A Team Are Able To Successfully Cater To The Recruitment And Staffing Requirements Of BPO/ Ecommerce Sector From Onshore To Offshore Locations. Over The Period, Though Gratitude Has Earned The Wrath Of Some Corrupt Hr's Due To Our Ideology We Have Received Considerable Support Of Our Candidates Which Has Made Gratitude Grow In Several Locations
The Role
You will be responsible for :
Managing the operations seamlessly, ensuring timely SLA delivery along with maintaining high level of employee and customer satisfaction
Establishing and managing relationships with stakeholders
Oversight of team – organizes resources, sets goals, carries out strategy from Executives and client on a day to day basis; reporting responsibilities
Responsible for following agreed governance model, escalation & communication plan
To ensure team members achieve agreed standards in relation to their job assignments.
To ensure training of new staff on the corporate policy rules to be adhered to
To ensure that the buddy system is put in place to maintain the operation with minimal disruption in times of annual leave/sick leave/study leave and daily working hour schedules
To monitor and document work schedule of staff and absences.
Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth
Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates
Ensure that all audit related issues are brought to a close
Identify and drive continuous improvements and initiatives in process
Coach & mentor Team lead so that they are able to manage their teams better
The hiring of leads and managers, training, inductions, employee & client satisfaction scores, performance Appraisals and attrition management
Performance management through top Quartile, Middle and Bottom Quartile segregation and identifying training and coaching needs.
To ensure that all internal customer queries are followed up on a timely basis
Collaborate with internal teams.
To be the Key contact for all problems and queries with specific business assigned.
Ideal Profile
Working under the pressure
Fluency in English & Japanese (Speaking, listening, writing and reading). working 100% English.
University/Colleges required.
Good to have experience in CS/BPO/Sales/Client relationship. Otherwise, candidate has to be confidence in communication
Working 5 days, 2 days off per week
What's on Offer?
Flexible working options
Attractive Salary & Benefits
Opportunity within a company with a solid track record of performance
IT Services,Gaming / Digital Media,Customer Service,Customer Success,Sales,Sales
India
Open
Gratitude india
16th Dec, 2023
IT Services,Gaming / Digital Media,Customer Service,Customer Success,Sales,Sales
Operations Manager
GRATITUDE INDIA”, Established In 2004, Is An ISO 9001:2008 Certified Company, Which Follows A Centre Right Ideology That Candidates Are Superior Then The Clients. This Is In Stark Contrast To The Left Wing Ideology Of All Consultancies Who Boast About Their Relationship With The Clients And They Believe Their Success Is Only And Only Because Of Their Clients. We Have A Contrary View But At The Same Time We Also Value Our Clients Only After Ensuring The Candidate Is Happy. This Makes Us A Centre Right Wing Consultancy
With The Operations Of The Company Handled By Industry Professionals, We As A Team Are Able To Successfully Cater To The Recruitment And Staffing Requirements Of BPO/ Ecommerce Sector From Onshore To Offshore Locations. Over The Period, Though Gratitude Has Earned The Wrath Of Some Corrupt Hr's Due To Our Ideology We Have Received Considerable Support Of Our Candidates Which Has Made Gratitude Grow In Several Locations
The Role
You will be responsible for :
Managing the operations seamlessly, ensuring timely SLA delivery along with maintaining high level of employee and customer satisfaction
Establishing and managing relationships with stakeholders
Oversight of team – organizes resources, sets goals, carries out strategy from Executives and client on a day to day basis; reporting responsibilities
Responsible for following agreed governance model, escalation & communication plan
To ensure team members achieve agreed standards in relation to their job assignments.
To ensure training of new staff on the corporate policy rules to be adhered to
To ensure that the buddy system is put in place to maintain the operation with minimal disruption in times of annual leave/sick leave/study leave and daily working hour schedules
To monitor and document work schedule of staff and absences.
Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth
Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates
Ensure that all audit related issues are brought to a close
Identify and drive continuous improvements and initiatives in process
Coach & mentor Team lead so that they are able to manage their teams better
The hiring of leads and managers, training, inductions, employee & client satisfaction scores, performance Appraisals and attrition management
Performance management through top Quartile, Middle and Bottom Quartile segregation and identifying training and coaching needs.
To ensure that all internal customer queries are followed up on a timely basis
Collaborate with internal teams.
To be the Key contact for all problems and queries with specific business assigned.
Ideal Profile
Working under the pressure
Fluency in English & Japanese (Speaking, listening, writing and reading). working 100% English.
University/Colleges required.
Good to have experience in CS/BPO/Sales/Client relationship. Otherwise, candidate has to be confidence in communication
Working 5 days, 2 days off per week
What's on Offer?
Flexible working options
Attractive Salary & Benefits
Opportunity within a company with a solid track record of performance
IT Services,Gaming / Digital Media,Customer Service,Customer Success,Sales,Sales
India
Open
Global AI Show
10th Dec, 2023
Events Services
Operations Manager
About VAP Group :We are a global Blockchain, AI and Crypto consulting firm with multiple solutions for our clients including Marketing & PR, Media House, Staffing & Recruitment, Events among others. The Global AI Show is a launch event under the VAP Group umbrella.We are seeking an experienced and detail-oriented Event Operations Manager to oversee the planning, coordination, and execution of our events. The successful candidate will be responsible for ensuring seamless event logistics, managing on-site operations, and delivering exceptional event experiences for attendees, sponsors, and partners. The Event Operations Manager will work closely with cross-functional teams to ensure the successful implementation of events from conception to post-event evaluation.Key Responsibilities:Event Planning and Logistics:Collaborate with the event marketing and production teams to understand event objectives, requirements, and desired outcomes.Develop comprehensive event operational plans, including timelines, staffing, vendor coordination, equipment setup, and facility management.Source and manage vendors, negotiate contracts, and ensure timely delivery of services and materials.On-Site Management:Oversee all aspects of event execution on-site, ensuring that event spaces are set up according to plan and that all technical and logistical elements are functioning smoothly.Manage event staff and volunteers, providing clear instructions, training, and support throughout the event.Address any operational issues or emergencies that may arise during events in a calm and effective manner.Stakeholder Communication:Serve as the main point of contact for event vendors, partners, and internal teams, fostering strong communication and collaboration.Coordinate with marketing and content teams to ensure proper signage, branding, and collateral are in place.Budget Management:Develop and manage event budgets, tracking expenses, and ensuring adherence to financial guidelines.Provide regular budget updates to leadership and make recommendations for cost optimization.Quality Assurance:Implement quality control measures to ensure all event components meet established standards and deliver a consistent, positive experience.Gather feedback from attendees, sponsors, and partners to identify areas for improvement and implement corrective actions.Post-Event Evaluation:Lead post-event debriefs to assess event successes and areas for improvement.Analyze event data, attendee feedback, and operational performance metrics to generate comprehensive post-event reports.Qualifications and Skills:Bachelor's degree in Event Management, Hospitality, Business, or a related field. Relevant certifications are a plus.Proven experience (5+ years) in event operations, production, or related roles.Strong project management skills with a track record of successfully managing complex events.Excellent organizational skills and attention to detail.Exceptional problem-solving abilities and the capacity to manage unexpected challenges.Effective interpersonal and communication skills to collaborate with diverse teams and stakeholders.Proficiency in event management software and tools.Ability to remain composed under pressure and make quick decisions in fast-paced environments.Flexibility to work irregular hours, including weekends and evenings, during event periods.Understanding of health and safety regulations and risk management in event planning.Leadership qualities and the ability to motivate and lead event teams.
Events Services
India
Open
Global Blockchain Show
10th Dec, 2023
Events Services
Operations Manager
About VAP Group :We are a global Blockchain, AI and Crypto consulting firm with multiple solutions for our clients including Marketing & PR, Media House, Staffing & Recruitment, Events among others. The Global Blockchain Show is a launch event under the VAP Group umbrella.We are seeking an experienced and detail-oriented Event Operations Manager to oversee the planning, coordination, and execution of our events. The successful candidate will be responsible for ensuring seamless event logistics, managing on-site operations, and delivering exceptional event experiences for attendees, sponsors, and partners. The Event Operations Manager will work closely with cross-functional teams to ensure the successful implementation of events from conception to post-event evaluation.Key Responsibilities:Event Planning and Logistics:Collaborate with the event marketing and production teams to understand event objectives, requirements, and desired outcomes.Develop comprehensive event operational plans, including timelines, staffing, vendor coordination, equipment setup, and facility management.Source and manage vendors, negotiate contracts, and ensure timely delivery of services and materials.On-Site Management:Oversee all aspects of event execution on-site, ensuring that event spaces are set up according to plan and that all technical and logistical elements are functioning smoothly.Manage event staff and volunteers, providing clear instructions, training, and support throughout the event.Address any operational issues or emergencies that may arise during events in a calm and effective manner.Stakeholder Communication:Serve as the main point of contact for event vendors, partners, and internal teams, fostering strong communication and collaboration.Coordinate with marketing and content teams to ensure proper signage, branding, and collateral are in place.Budget Management:Develop and manage event budgets, tracking expenses, and ensuring adherence to financial guidelines.Provide regular budget updates to leadership and make recommendations for cost optimization.Quality Assurance:Implement quality control measures to ensure all event components meet established standards and deliver a consistent, positive experience.Gather feedback from attendees, sponsors, and partners to identify areas for improvement and implement corrective actions.Post-Event Evaluation:Lead post-event debriefs to assess event successes and areas for improvement.Analyze event data, attendee feedback, and operational performance metrics to generate comprehensive post-event reports.Qualifications and Skills:Bachelor's degree in Event Management, Hospitality, Business, or a related field. Relevant certifications are a plus.Proven experience (5+ years) in event operations, production, or related roles.Strong project management skills with a track record of successfully managing complex events.Excellent organizational skills and attention to detail.Exceptional problem-solving abilities and the capacity to manage unexpected challenges.Effective interpersonal and communication skills to collaborate with diverse teams and stakeholders.Proficiency in event management software and tools.Ability to remain composed under pressure and make quick decisions in fast-paced environments.Flexibility to work irregular hours, including weekends and evenings, during event periods.Understanding of health and safety regulations and risk management in event planning.Leadership qualities and the ability to motivate and lead event teams.
Events Services
India
Open
Global AI Show
10th Dec, 2023
Events Services
Operations Manager
About VAP Group :We are a global Blockchain, AI and Crypto consulting firm with multiple solutions for our clients including Marketing & PR, Media House, Staffing & Recruitment, Events among others. The Global AI Show is a launch event under the VAP Group umbrella.We are seeking an experienced and detail-oriented Event Operations Manager to oversee the planning, coordination, and execution of our events. The successful candidate will be responsible for ensuring seamless event logistics, managing on-site operations, and delivering exceptional event experiences for attendees, sponsors, and partners. The Event Operations Manager will work closely with cross-functional teams to ensure the successful implementation of events from conception to post-event evaluation.Key Responsibilities:Event Planning and Logistics:Collaborate with the event marketing and production teams to understand event objectives, requirements, and desired outcomes.Develop comprehensive event operational plans, including timelines, staffing, vendor coordination, equipment setup, and facility management.Source and manage vendors, negotiate contracts, and ensure timely delivery of services and materials.On-Site Management:Oversee all aspects of event execution on-site, ensuring that event spaces are set up according to plan and that all technical and logistical elements are functioning smoothly.Manage event staff and volunteers, providing clear instructions, training, and support throughout the event.Address any operational issues or emergencies that may arise during events in a calm and effective manner.Stakeholder Communication:Serve as the main point of contact for event vendors, partners, and internal teams, fostering strong communication and collaboration.Coordinate with marketing and content teams to ensure proper signage, branding, and collateral are in place.Budget Management:Develop and manage event budgets, tracking expenses, and ensuring adherence to financial guidelines.Provide regular budget updates to leadership and make recommendations for cost optimization.Quality Assurance:Implement quality control measures to ensure all event components meet established standards and deliver a consistent, positive experience.Gather feedback from attendees, sponsors, and partners to identify areas for improvement and implement corrective actions.Post-Event Evaluation:Lead post-event debriefs to assess event successes and areas for improvement.Analyze event data, attendee feedback, and operational performance metrics to generate comprehensive post-event reports.Qualifications and Skills:Bachelor's degree in Event Management, Hospitality, Business, or a related field. Relevant certifications are a plus.Proven experience (5+ years) in event operations, production, or related roles.Strong project management skills with a track record of successfully managing complex events.Excellent organizational skills and attention to detail.Exceptional problem-solving abilities and the capacity to manage unexpected challenges.Effective interpersonal and communication skills to collaborate with diverse teams and stakeholders.Proficiency in event management software and tools.Ability to remain composed under pressure and make quick decisions in fast-paced environments.Flexibility to work irregular hours, including weekends and evenings, during event periods.Understanding of health and safety regulations and risk management in event planning.Leadership qualities and the ability to motivate and lead event teams.
Events Services
India
Open
Global Blockchain Show
10th Dec, 2023
Events Services
Operations Manager
About VAP Group :We are a global Blockchain, AI and Crypto consulting firm with multiple solutions for our clients including Marketing & PR, Media House, Staffing & Recruitment, Events among others. The Global Blockchain Show is a launch event under the VAP Group umbrella.We are seeking an experienced and detail-oriented Event Operations Manager to oversee the planning, coordination, and execution of our events. The successful candidate will be responsible for ensuring seamless event logistics, managing on-site operations, and delivering exceptional event experiences for attendees, sponsors, and partners. The Event Operations Manager will work closely with cross-functional teams to ensure the successful implementation of events from conception to post-event evaluation.Key Responsibilities:Event Planning and Logistics:Collaborate with the event marketing and production teams to understand event objectives, requirements, and desired outcomes.Develop comprehensive event operational plans, including timelines, staffing, vendor coordination, equipment setup, and facility management.Source and manage vendors, negotiate contracts, and ensure timely delivery of services and materials.On-Site Management:Oversee all aspects of event execution on-site, ensuring that event spaces are set up according to plan and that all technical and logistical elements are functioning smoothly.Manage event staff and volunteers, providing clear instructions, training, and support throughout the event.Address any operational issues or emergencies that may arise during events in a calm and effective manner.Stakeholder Communication:Serve as the main point of contact for event vendors, partners, and internal teams, fostering strong communication and collaboration.Coordinate with marketing and content teams to ensure proper signage, branding, and collateral are in place.Budget Management:Develop and manage event budgets, tracking expenses, and ensuring adherence to financial guidelines.Provide regular budget updates to leadership and make recommendations for cost optimization.Quality Assurance:Implement quality control measures to ensure all event components meet established standards and deliver a consistent, positive experience.Gather feedback from attendees, sponsors, and partners to identify areas for improvement and implement corrective actions.Post-Event Evaluation:Lead post-event debriefs to assess event successes and areas for improvement.Analyze event data, attendee feedback, and operational performance metrics to generate comprehensive post-event reports.Qualifications and Skills:Bachelor's degree in Event Management, Hospitality, Business, or a related field. Relevant certifications are a plus.Proven experience (5+ years) in event operations, production, or related roles.Strong project management skills with a track record of successfully managing complex events.Excellent organizational skills and attention to detail.Exceptional problem-solving abilities and the capacity to manage unexpected challenges.Effective interpersonal and communication skills to collaborate with diverse teams and stakeholders.Proficiency in event management software and tools.Ability to remain composed under pressure and make quick decisions in fast-paced environments.Flexibility to work irregular hours, including weekends and evenings, during event periods.Understanding of health and safety regulations and risk management in event planning.Leadership qualities and the ability to motivate and lead event teams.
Events Services
India
Open
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Global Blockchain Show
10th Dec, 2023
Events Services
Operations Manager
About VAP Group :We are a global Blockchain, AI and Crypto consulting firm with multiple solutions for our clients including Marketing & PR, Media House, Staffing & Recruitment, Events among others. The Global Blockchain Show is a launch event under the VAP Group umbrella.We are seeking an experienced and detail-oriented Event Operations Manager to oversee the planning, coordination, and execution of our events. The successful candidate will be responsible for ensuring seamless event logistics, managing on-site operations, and delivering exceptional event experiences for attendees, sponsors, and partners. The Event Operations Manager will work closely with cross-functional teams to ensure the successful implementation of events from conception to post-event evaluation.Key Responsibilities:Event Planning and Logistics:Collaborate with the event marketing and production teams to understand event objectives, requirements, and desired outcomes.Develop comprehensive event operational plans, including timelines, staffing, vendor coordination, equipment setup, and facility management.Source and manage vendors, negotiate contracts, and ensure timely delivery of services and materials.On-Site Management:Oversee all aspects of event execution on-site, ensuring that event spaces are set up according to plan and that all technical and logistical elements are functioning smoothly.Manage event staff and volunteers, providing clear instructions, training, and support throughout the event.Address any operational issues or emergencies that may arise during events in a calm and effective manner.Stakeholder Communication:Serve as the main point of contact for event vendors, partners, and internal teams, fostering strong communication and collaboration.Coordinate with marketing and content teams to ensure proper signage, branding, and collateral are in place.Budget Management:Develop and manage event budgets, tracking expenses, and ensuring adherence to financial guidelines.Provide regular budget updates to leadership and make recommendations for cost optimization.Quality Assurance:Implement quality control measures to ensure all event components meet established standards and deliver a consistent, positive experience.Gather feedback from attendees, sponsors, and partners to identify areas for improvement and implement corrective actions.Post-Event Evaluation:Lead post-event debriefs to assess event successes and areas for improvement.Analyze event data, attendee feedback, and operational performance metrics to generate comprehensive post-event reports.Qualifications and Skills:Bachelor's degree in Event Management, Hospitality, Business, or a related field. Relevant certifications are a plus.Proven experience (5+ years) in event operations, production, or related roles.Strong project management skills with a track record of successfully managing complex events.Excellent organizational skills and attention to detail.Exceptional problem-solving abilities and the capacity to manage unexpected challenges.Effective interpersonal and communication skills to collaborate with diverse teams and stakeholders.Proficiency in event management software and tools.Ability to remain composed under pressure and make quick decisions in fast-paced environments.Flexibility to work irregular hours, including weekends and evenings, during event periods.Understanding of health and safety regulations and risk management in event planning.Leadership qualities and the ability to motivate and lead event teams.
Events Services
India
Open
Global AI Show
10th Dec, 2023
Events Services
Operations Manager
About VAP Group :We are a global Blockchain, AI and Crypto consulting firm with multiple solutions for our clients including Marketing & PR, Media House, Staffing & Recruitment, Events among others. The Global AI Show is a launch event under the VAP Group umbrella.We are seeking an experienced and detail-oriented Event Operations Manager to oversee the planning, coordination, and execution of our events. The successful candidate will be responsible for ensuring seamless event logistics, managing on-site operations, and delivering exceptional event experiences for attendees, sponsors, and partners. The Event Operations Manager will work closely with cross-functional teams to ensure the successful implementation of events from conception to post-event evaluation.Key Responsibilities:Event Planning and Logistics:Collaborate with the event marketing and production teams to understand event objectives, requirements, and desired outcomes.Develop comprehensive event operational plans, including timelines, staffing, vendor coordination, equipment setup, and facility management.Source and manage vendors, negotiate contracts, and ensure timely delivery of services and materials.On-Site Management:Oversee all aspects of event execution on-site, ensuring that event spaces are set up according to plan and that all technical and logistical elements are functioning smoothly.Manage event staff and volunteers, providing clear instructions, training, and support throughout the event.Address any operational issues or emergencies that may arise during events in a calm and effective manner.Stakeholder Communication:Serve as the main point of contact for event vendors, partners, and internal teams, fostering strong communication and collaboration.Coordinate with marketing and content teams to ensure proper signage, branding, and collateral are in place.Budget Management:Develop and manage event budgets, tracking expenses, and ensuring adherence to financial guidelines.Provide regular budget updates to leadership and make recommendations for cost optimization.Quality Assurance:Implement quality control measures to ensure all event components meet established standards and deliver a consistent, positive experience.Gather feedback from attendees, sponsors, and partners to identify areas for improvement and implement corrective actions.Post-Event Evaluation:Lead post-event debriefs to assess event successes and areas for improvement.Analyze event data, attendee feedback, and operational performance metrics to generate comprehensive post-event reports.Qualifications and Skills:Bachelor's degree in Event Management, Hospitality, Business, or a related field. Relevant certifications are a plus.Proven experience (5+ years) in event operations, production, or related roles.Strong project management skills with a track record of successfully managing complex events.Excellent organizational skills and attention to detail.Exceptional problem-solving abilities and the capacity to manage unexpected challenges.Effective interpersonal and communication skills to collaborate with diverse teams and stakeholders.Proficiency in event management software and tools.Ability to remain composed under pressure and make quick decisions in fast-paced environments.Flexibility to work irregular hours, including weekends and evenings, during event periods.Understanding of health and safety regulations and risk management in event planning.Leadership qualities and the ability to motivate and lead event teams.
Events Services
India
Open
Global Blockchain Show
10th Dec, 2023
Events Services
Operations Manager
About VAP Group :We are a global Blockchain, AI and Crypto consulting firm with multiple solutions for our clients including Marketing & PR, Media House, Staffing & Recruitment, Events among others. The Global Blockchain Show is a launch event under the VAP Group umbrella.We are seeking an experienced and detail-oriented Event Operations Manager to oversee the planning, coordination, and execution of our events. The successful candidate will be responsible for ensuring seamless event logistics, managing on-site operations, and delivering exceptional event experiences for attendees, sponsors, and partners. The Event Operations Manager will work closely with cross-functional teams to ensure the successful implementation of events from conception to post-event evaluation.Key Responsibilities:Event Planning and Logistics:Collaborate with the event marketing and production teams to understand event objectives, requirements, and desired outcomes.Develop comprehensive event operational plans, including timelines, staffing, vendor coordination, equipment setup, and facility management.Source and manage vendors, negotiate contracts, and ensure timely delivery of services and materials.On-Site Management:Oversee all aspects of event execution on-site, ensuring that event spaces are set up according to plan and that all technical and logistical elements are functioning smoothly.Manage event staff and volunteers, providing clear instructions, training, and support throughout the event.Address any operational issues or emergencies that may arise during events in a calm and effective manner.Stakeholder Communication:Serve as the main point of contact for event vendors, partners, and internal teams, fostering strong communication and collaboration.Coordinate with marketing and content teams to ensure proper signage, branding, and collateral are in place.Budget Management:Develop and manage event budgets, tracking expenses, and ensuring adherence to financial guidelines.Provide regular budget updates to leadership and make recommendations for cost optimization.Quality Assurance:Implement quality control measures to ensure all event components meet established standards and deliver a consistent, positive experience.Gather feedback from attendees, sponsors, and partners to identify areas for improvement and implement corrective actions.Post-Event Evaluation:Lead post-event debriefs to assess event successes and areas for improvement.Analyze event data, attendee feedback, and operational performance metrics to generate comprehensive post-event reports.Qualifications and Skills:Bachelor's degree in Event Management, Hospitality, Business, or a related field. Relevant certifications are a plus.Proven experience (5+ years) in event operations, production, or related roles.Strong project management skills with a track record of successfully managing complex events.Excellent organizational skills and attention to detail.Exceptional problem-solving abilities and the capacity to manage unexpected challenges.Effective interpersonal and communication skills to collaborate with diverse teams and stakeholders.Proficiency in event management software and tools.Ability to remain composed under pressure and make quick decisions in fast-paced environments.Flexibility to work irregular hours, including weekends and evenings, during event periods.Understanding of health and safety regulations and risk management in event planning.Leadership qualities and the ability to motivate and lead event teams.
Events Services
India
Open
Global AI Show
10th Dec, 2023
Events Services
Operations Manager
About VAP Group :We are a global Blockchain, AI and Crypto consulting firm with multiple solutions for our clients including Marketing & PR, Media House, Staffing & Recruitment, Events among others. The Global AI Show is a launch event under the VAP Group umbrella.We are seeking an experienced and detail-oriented Event Operations Manager to oversee the planning, coordination, and execution of our events. The successful candidate will be responsible for ensuring seamless event logistics, managing on-site operations, and delivering exceptional event experiences for attendees, sponsors, and partners. The Event Operations Manager will work closely with cross-functional teams to ensure the successful implementation of events from conception to post-event evaluation.Key Responsibilities:Event Planning and Logistics:Collaborate with the event marketing and production teams to understand event objectives, requirements, and desired outcomes.Develop comprehensive event operational plans, including timelines, staffing, vendor coordination, equipment setup, and facility management.Source and manage vendors, negotiate contracts, and ensure timely delivery of services and materials.On-Site Management:Oversee all aspects of event execution on-site, ensuring that event spaces are set up according to plan and that all technical and logistical elements are functioning smoothly.Manage event staff and volunteers, providing clear instructions, training, and support throughout the event.Address any operational issues or emergencies that may arise during events in a calm and effective manner.Stakeholder Communication:Serve as the main point of contact for event vendors, partners, and internal teams, fostering strong communication and collaboration.Coordinate with marketing and content teams to ensure proper signage, branding, and collateral are in place.Budget Management:Develop and manage event budgets, tracking expenses, and ensuring adherence to financial guidelines.Provide regular budget updates to leadership and make recommendations for cost optimization.Quality Assurance:Implement quality control measures to ensure all event components meet established standards and deliver a consistent, positive experience.Gather feedback from attendees, sponsors, and partners to identify areas for improvement and implement corrective actions.Post-Event Evaluation:Lead post-event debriefs to assess event successes and areas for improvement.Analyze event data, attendee feedback, and operational performance metrics to generate comprehensive post-event reports.Qualifications and Skills:Bachelor's degree in Event Management, Hospitality, Business, or a related field. Relevant certifications are a plus.Proven experience (5+ years) in event operations, production, or related roles.Strong project management skills with a track record of successfully managing complex events.Excellent organizational skills and attention to detail.Exceptional problem-solving abilities and the capacity to manage unexpected challenges.Effective interpersonal and communication skills to collaborate with diverse teams and stakeholders.Proficiency in event management software and tools.Ability to remain composed under pressure and make quick decisions in fast-paced environments.Flexibility to work irregular hours, including weekends and evenings, during event periods.Understanding of health and safety regulations and risk management in event planning.Leadership qualities and the ability to motivate and lead event teams.
Events Services
India
Open