Junior Banking Team Representative
Zota is a world-standard financial technology company connected to more than 1000 financial institutions and banks around the world, active in 150 countries globally and with 6 regional headquarters.
We assist and support online companies with a wide range of Alternative Payment Methods that suit their specific needs and those of their customers, regardless of their location.
Zota connects global companies with emerging markets through our unique cross-border payment technology.
Our advanced gateway technology, along with our broad and versatile range of solutions, can support almost any currency or payment method on Earth.
Zota empowers businesses to evolve from local to global, offering them the broadest solutions, coupled with years of digital payment industry expertise.
A few of our office benefits & perks:
- Medical insurance
- Company Trips
- Quarterly Bonuses
- Friday Happy Hours, plus much more!
The Role
You will be responsible for :
Support of the daily operations.
- Manage and adjust inbound and outbound volume processing.
- Collaborate with team members and other departments to support banking operations.
- Communicate with Service Providers regarding daily operation workflow and service-related issues.
- Monitor and handle incoming messages, notifications, and updates from Service Providers across various platforms.
- Forming and allocating daily tasks per specific region as per internal schedule.
Fund Management
- Internal balance monitoring and adjustments, including forecasting & execution of Settlement amounts and other balance adjustments (currency conversion-related operations, Internal Transfers, etc)
- Collection, Recording, and Assessment of Exchange Rates.
Record Keeping
- Update maintains records of fund management activities and fees, prices, closing balances, P&L data.
- Preparation & Provisions of banking Invoices.
Account Ownership Responsibilities of Service Providers:
- Communicate on workflow, Fees, and Operation-related issues.
- Prepare and deliver performance evaluation feedback through communication channels or calls.
- Ensure timely reconciliation of balances and transactions.
Other responsibilities related to the role:
- Participate in company-organized trainings, workshops, and trips.
- Develop guides for executing operations, settlements, and back-office manuals.
- Handle occasional ad-hoc tasks assigned by the manager within the role's scope.
Ideal Profile
- Knowledge of MS Excel, Word, and G-Suite- a must!
- Good level of spoken & written English- a must!
- Attention to detail, strong organizational & time management skills.
- Ability to work in a fast-paced environment.
- Ability to work within a cross-cultural working environment.
- Commitment to ‘Constant improvement’ via learning and adapting to new protocols & guides.
What's on Offer?
- A stable company
- A role that offers a breadth of learning and growth opportunities
- Fantastic work culture