130 JOBS IN SRI LANKA

Headquartered in St. Lucia, West Indies, Euro Exim Bank is an award-winning international trade finance institution providing trade solutions for importers, contractors, and exporters. We have a Class ‘A’ international banking license from the Financial Services Regulatory Authority of St. Lucia (FSRA), a proud member of the Caribbean Association of Banks (CAB) and the International Chamber of Commerce (ICC). Working with a global network of partnerships, we currently have a representative office in London and are planning new offices in major financial centres in 2021/2022.

The successful candidate will take initiative and be a self-starter and enjoy being part of a dynamic team. This role would ideally suit a diligent and reliable individual who is a team player with well-developed interpersonal skills.

The Role

Your responsibilities will include:

• Your main task is to attract new clients (sales) involved in international trade such as exporters and importers by offering them our trade finance services such as LC (Letter of Credit, SBLC (Stand-by Letter of Credit), BG (Bank Guarantee) necessary for them to trade successfully in the global market.
• Identify opportunities (lead generation) and generate sales from your country of residence.
• Build and maintain strong customer relationships and assist with all relevant client checks.
• Review Trade Finance client information in respect of Anti-Money Laundering (AML), Know Your Customer (KYC), and Counter-Terrorism Finance (CTF) requirements.

Main features of the job:

• Freelance basis only (this is NOT a permanent position)
• Working from home in your country of residence (this is NOT an office-based position)
• There is NO investment or fee required from you.

Ideal Profile

Skills Required:

• 1+ years of experience in financial consultation, corporate advisory, corporate and institutional banking, business banking, or any related/similar sector
• Highly accomplished in sales and lead generation
• Excellent communication and negotiation skills
• An understanding of KYC, AML, and PEPs is advantageous
• Outstanding academic performance
• Accuracy, diligence, and a high level of attention to detail
• A mobile phone, a PC with internal or external webcam capability, and reliable internet

What's on Offer?

• Euro Exim Bank, an award-winning and high-performing global financial institution is seeking freelance-based professionals to sell trade finance services to exporters and importers worldwide.
• The magnetic force of our global sales team is the commission scheme ranging from 2.5% to 15% on successful transaction volumes (terms & conditions apply) The Job

TLC DigiTech Pvt. Ltd. (Formerly TLC Relationship Management Pvt. Ltd.) is a tech product and services company providing end to end digital solutions for customer acquisition, activation, engagement, retention and loyalty. We have domain expertise in the travel and hospitality space. Set up over 20 years ago, we have a pan India presence and a regional presence in Middle East and Africa. With our corporate office in New Delhi, we have a team strength of 500 plus people and bring a culture of innovation to deliver excellence. Our teams including Design, Tech, Digital, Support, Contact Centre’s provide a unique single window solution to our customers. Our tech products are developed on world class platforms to include CRM on Salesforce and Heroku with all integrations managed through MuleSoft. Our digital delivery is on the Adobe stacks including Adobe Experience Manager, Analytics, Target and Adobe Campaign with Mobile Apps developed on Ionic hybrid platform. Our Contact Centre’s are integrated with voice, chat, WhatsApp, FB Messenger, Email, Social, Web and SMS. TLC Compliance and Statutory Audits are managed by a Big Four global Accounting Firm. We follow the highest levels of Information Security with an ISO 27001 certification. We are members of CII, FHRAI, TAAI, Nasscom, Dun & Bradstreet. TLC managed websites include www.clubmarriott.in, www.diningprivilege.com and TLC Apps include Club Marriott South Asia, DLITE PLUS that are available on the App Store and Google Play Store

The Role

Your responsibilities will include:

• Manage the membership department of the top 5 star hotel in Colombo

Ideal Profile

• You have at least 4 years experience including solid experience in a similar role within Hospitality, Leisure, Travel.
• You are highly goal driven and work well in fast paced environments
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong networker & relationship builder

What's on Offer?

• Join a well known brand within Hospitality
• Attractive salary & benefits
• Leadership Role

IZUMO is a new-era VTuber project with a mission to create a sustainable platform where everyone can live as they want to be. We aim to unlock the potential of humanity through the avatar technology.

Recently, we completed the “SAI by IZUMO” project with world-class artists in the anime and gaming industry. IZUMO continues to support all creators in maximizing their potential creativity with emerging technologies.

On November 27th, 2023, we announced that we secured USD 12.7 million in funding during our seed round, bringing our total funding to approximately USD 14.8 million.

The Role

In this role, you will be working closely with our co-founders and will drive all aspects of people and organization-related initiatives to succeed in IZUMO projects. This role will be pivotal to creating an environment where people thrive and contribute. You will be responsible for:

• Collaborating with the CEO, CTO, CCO, and each manager to align HR strategies with the IZUMO mission and objectives
• Sourcing and attracting top talents with internal and external stakeholders
• Prompting a positive and inclusive company culture and system
• Organizing team-building activities and fostering member engagement
• Supporting managers proactively to achieve OKRs
• Setting up adequate internal flows related to HR tasks
• Conducting compelling interviews and overseeing the onboarding process to ensure new members integrate well into the company
• Managing members in the HR team

Ideal Profile

• You possess a Bachelor’s Degree or equivalent, preferably in Human Resources or Business Management
• You have at least 5 years of experience, including strong experience in driving people & culture initiatives in fast growing startups ideally in the digital media/ gaming/ social media/ anime or similar industry
• Experience in creating an HR function from scratch for globally distributed teams is a strong plus
• You have experience setting up HR processes and policies, including Organizational Design, Leadership Development and Employee Engagement.
• You also have experience advising senior stakeholders on HR strategy and roadmap.
• You are hands-on with tools like Notion, Google apps, Microsoft software, Slack, and Zoom etc.
• You have excellent communication and interpersonal skills, with the ability to interact and build credibility across all levels of the organisation.
• You can work well in fully distributed, fast-paced international teams

What's on Offer?

• Join a fast growing startup building a sustainable platform for content creators globally
• Work closely with the co-founders to develop drive HR initiatives across international teams

IZUMO is a new-era VTuber project with a mission to create a sustainable platform where everyone can live as they want to be. We aim to unlock the potential of humanity through the avatar technology.

Recently, we completed the “SAI by IZUMO” project with world-class artists in the anime and gaming industry. IZUMO continues to support all creators in maximizing their potential creativity with emerging technologies.

If you are intrigued by the opportunities in the emerging virtual entertainment industry, apply now!

The Role

As a Server-Side TypeScript Engineer, you will be an integral part of our technology team, responsible for building robust and scalable server-side applications that power our cutting-edge social platforms. Bring your expertise in TypeScript, server-side development, and passion for creating exceptional user experiences to shape the future of entertainment technology. You will be responsible for:

• Designing, developing, and maintaining server-side applications using TypeScript and Node.js.
• Architecting, implementing, and optimizing APIs to support seamless interactions between server and client applications.
• Guiding and leading cross-disciplinary dialogs to drive features from the initial concept of our new product to completion.
• Demonstrating expertise and ownership in major areas of the codebase.
• Collaborating with the leadership team, project manager, and design team to drive optimum results
• Creating and maintaining technical documentation for server-side code, APIs, and databases.

Ideal Profile

• You possess a Degree/Diploma in Computer Science, Engineering, or a related field.
• You have at least 5 years of experience as a Typescript developer, with hands-on experience in building large-scale applications.
• You have proven experience in architecting and developing APIs in a cloud environment (ex., AWS, GCP), utilizing Typescript (Node.js).
• You have a solid understanding of Node.js, web stacks, libraries, frameworks, and infrastructure.
• Experience developing native iOS / Android applications, and/or knowledge of C# is a plus.
• Experience developing communication systems in standard web technologies, such as streaming services and network games would be preferred.
• You have a strong passion for gaming, anime, manga, and/or VTuber would be a plus.
• You can work well in fully distributed, fast-paced international teams.

What's on Offer?

• Join a fast growing startup building a sustainable platform for content creators globally
• Exciting opportunity to be part of the core team and support all aspects of product development
• Be part of a fully distributed international team of talented individuals

IZUMO is a new-era VTuber project with a mission to create a sustainable platform where everyone can live as they want to be. We aim to unlock the potential of humanity through the avatar technology.

Recently, we completed the “SAI by IZUMO” project with world-class artists in the anime and gaming industries. IZUMO continues to support all creators in maximizing their potential creativity with emerging technologies.

If you are intrigued by the opportunities in the emerging virtual entertainment industry, apply now!

The Role

As a Product Manager, you will play a pivotal role in shaping the development and enhancement of our social platforms, ensuring they align with market trends, content creator needs, and the company's strategic goals. If you have a passion for entertainment technology, a keen understanding of user experiences, and a track record of successful product management, we invite you to contribute to our innovative projects. You will be responsible for :

• Creating the overall storytelling and product roadmap with the product owner, design team, development team, and external stakeholders.
• Translating product roadmap into detailed requirements and prototypes.
• Scoping and prioritizing activities based on business and user impact.
• Establishing alignment with teams, assigning tasks accordingly, and managing resources and schedule coordination.
• Collecting and understanding user feedback and reflecting them into the product.

Ideal Profile

• You have at least 5 years of experience as a Product Manager, including prior experience in consumer-driven platforms or B2C entertainment platforms for the global market.
• Prior experience within entertainment/content-driven/VR related industries is a strong plus.
• You possess a solid understanding of engineering, business, and design related to B2C products in the IT industry.
• You are hands-on with IT tools and technologies required for presentation, documentation, project management, and analysis, such as Notion, Figma, Google apps, Microsoft software, Slack, and Zoom.
• You are passionate about the entertainment industry - Anime, manga, and VTuber - you must be Otaku!
• You can prioritize and drive multiple projects successfully, with little to no hand holding.
• You are always on top of industry trends and believe in applying new technologies in projects to deliver best-in-class outcomes.
• Proficiency in Japanese would be advantageous to interact with our teams in Japan.
• You can work well in a fully distributed, fast-paced international team.

What's on Offer?

• Join a fast growing startup building a sustainable platform for content creators globally
• Exciting opportunity to drive a new-to-market product for VTubers
• Be part of a fully distributed international team of talented individuals

IZUMO is a new-era VTuber project with a mission to create a sustainable platform where everyone can live as they want to be. We aim to unlock the potential of humanity through the avatar technology.

Recently, we completed the “SAI by IZUMO” project with world-class artists in the anime and gaming industry. IZUMO continues to support all creators in maximizing their potential creativity with emerging technologies.

On November 27th, 2023, we announced that we secured USD 12.7 million in funding during our seed round, bringing our total funding to approximately USD 14.8 million.

The Role

In this role, you will work closely with the CEO and will be responsible for analyzing and reporting on user engagement & monetization metrics. Your work will involve deep diving into consumer insights to understand and suggest specific initiatives that the product team can work on and implement as features. You will be responsible for:

• Developing and implementing a strategy for live operations and monetization that considers the expectations of both viewers and streamers.
• Exploring new in-app content strategies, and models, planning and launching an in-app live event by following up on hot trends and topics.
• Introducing, managing, and developing the roadmap of features and tools needed to innovate and improve live ops of AniLive. This is your chance to coordinate our development with relevant stakeholders and bring your innovative ideas to life.
• Conducting quantitative analysis and A/B and multivariate tests to optimize user retention, consumption rate, and ARPU value through gaining critical insights into users' life cycle
• Bring the team an understanding of best-in-class live ops activities, feature design and monetization mechanics.

Ideal Profile

• You possess a Bachelor’s Degree or equivalent, preferably in Business Management or a related field.
• You have 5+ years of experience working in live streaming and/or gaming companies, and at least 1 year of experience in team building and management.
• You have a proven track record of successfully running and growing live operations platforms both in terms of users as well as revenue.
• You have a profound passion for entertainment and otaku culture, such as Anime, Manga, and VTuber.
• Proficiency in Japanese would be advantageous in order to interact with internal teams and external stakeholders in Japan.
• You are analytical, driven, and have an entrepreneurial mindset.
• You thrive in fast-paced environments and can build high-performing teams

What's on Offer?

• Join a fast growing startup building a sustainable platform for content creators globally
• Exciting opportunity to work closely with the co-founders to create the most exciting streamer and viewer experience

Btab provides Ecommerce and Social Commerce solutions to help businesses succeed in both the online and offline space. 

Btab is not only a technology company but also a Business Hub.

The Role

You will be responsible for :

• Understand the clients' requirements to develop proposals and suggest solutions to help them meet their business objectives.
• Determining project requirements and goals, defining the scope of the engagement and planning timelines.
• Working closely with technical teams to ensure towards smooth delivery of solutions.
• Working in a team of consultants and on various consulting engagements.

Ideal Profile

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 2 years experience, ideally within a IT Consulting role.
• You have excellent written and verbal communication skills.
• You have working knowledge of CROSS BROWSER COMPATIBILITY, Multisite configuration and E-commerce Platforms
• You are highly goal driven and work well in fast paced environments
• You possess strong analytical skills and are comfortable dealing with numerical data
• You enjoy finding creative solutions to problems

What's on Offer?

• Work within a company with a solid track record of success
• Flexible working options
• Excellent career development opportunities

First Digital Finance Corporation (FDFC) is a fintech company building disruptive and innovative products in retail credit for Southeast Asia. 

The company operates BillEase, the top-rated, buy now pay later (BNPL) platform for merchants and their customers in the Philippines with more than 2m downloads. As of Oct 2023 we partner with over 10000 merchants.

Vision: Build financial services that delight and enable consumers

Mission: Use software and AI and to build financial products that are at least 10x better than status quo for our customers

The Role

You will be responsible for :

• Assess and prioritize AI opportunities within FDFC portfolio companies based on impact, data maturity and technical feasibility to drive meaningful value creation
• Stay abreast of technical developments and combine that with a keen understanding of business logic from domain experts to derive practical roadmaps and approach for business development and partnerships that could create massive value
• Consult and drive engagement with FDFC portfolio companies’ management teams on their AI strategies, with a view to catalyse joint business opportunities, challenge current assumptions and understand portfolio company needs to co-create innovative business outcomes leveraging the use of AI/ML
• Interface and work closely with FDFC AI technical delivery unit to bring in the latest AI techniques to create outstanding AI solutions.
• Work with your teammates in an agile, start-up environment to solve diverse business and technical challenges

Ideal Profile

• 3+ years of experience with Python, Java and R
• Knowledge of AI frameworks, algorithms and principles
• Track record of working with customers to create significant outcomes leveraging AI/ML
• Experience in design/implementation/deployment/operations for Machine Learning/AI/Deep Learning solutions
• SQL and pre-SQL databases is essential
• Apache Spark, Hadoop, and AWS S3
• SparkSQL, Apache Flink, AWS
• Ability to technically consult on business and process related needs, work effectively with technical teams to convert them into technical requirements to achieve business outcomes
• Self-starter with a proven ability to manage multiple priorities and to work independently; Great team player who thrives in flat-hierarchy projects
• Good presentation abilities, with excellent communication and writing skills, with the ability to explain complex analytical concepts to people from other fields
• Bachelor’s or Master’s degree in a highly quantitative field (Computer Science, Machine Learning, Operations Research, Statistics, Mathematics, etc.)

What's on Offer?

• Work alongside & learn from best in class talent
• Great work environment
• Flexible working options

First Digital Finance Corporation (FDFC) is a fintech company building disruptive and innovative products in retail credit for Southeast Asia. 

The company operates BillEase, the top-rated, buy now pay later (BNPL) platform for merchants and their customers in the Philippines with more than 2m downloads. As of Oct 2023 we partner with over 10000 merchants.

Vision: Build financial services that delight and enable consumers

Mission: Use software and AI and to build financial products that are at least 10x better than status quo for our customers

The Role

UX Researcher will bridge users and the product team. They will study and understand how users interact with a product, their needs, and expectations. Collect, analyze, and present findings with the product team that will help inform the product design process. Will employ both qualitative and quantitative research, along with behavioral and attitudinal research.

Your responsibilities will include:

• Have an awareness of costs, budgets, and time management.
• Source and recruit participants for UX research studies.
• Plan, manage, gather, and analyze, insights about users through new studies and review of existing data. (ie: usability sessions, user interviews, etc)
• Compile finished, well-documented research findings to deliver meaningful and actionable insights for internal consumption, and present findings to product team and other stakeholders.
• Take full ownership of all UX research and run multiple streams of work at one time.
• Be the voice of the user on your team, alongside the Product Managers and Product designers, ensuring that the products we deliver solve the customers’ problems while meeting commercial goals.
• Be able to influence product and design decisions with excellent interpersonal skills.
• Create a UX research roadmap for continuous improvement across the product.
• Advise on the most appropriate research methods.
• Conduct competitor and exemplar analysis.

Ideal Profile

• 3+ years working as a UX researcher in a fast-paced environment.
• Ability to share findings quickly and effectively.
• Experience in all research-related tasks including, research, planning, executing, evaluating, analyzing, and iteration of research.
• Proven competency in data analytics and qualitative aspects of UX research.
• Experience in remote testing tools.
• Strong commercial acumen with a positive, pragmatic attitude, and strong desire for creative problem solving.

Skills

• Data Analysis: Be proficient in analyzing qualitative and quantitative data.
• Empathy & Curiosity: Empathize with users to understand their needs and experiences. Curiosity to discover their behaviors and motivations.
• UX research methods & software tools: Familiar with various UX research methods is essential and proficiency in select UX research software tools.
• Interpersonal Communication skills: Communicate findings effectively.
• Critical thinking: Be able to identify problems based on findings and potentially provide possible solutions.

What's on Offer?

• Fantastic work culture
• Flexible working options
• Work alongside & learn from best in class talent

Headquartered in St. Lucia, West Indies, Euro Exim Bank is an award-winning international trade finance institution providing trade solutions for importers, contractors, and exporters. We have a Class ‘A’ international banking license from the Financial Services Regulatory Authority of St. Lucia (FSRA), a proud member of the Caribbean Association of Banks (CAB) and the International Chamber of Commerce (ICC). Working with a global network of partnerships, we currently have a representative office in London and are planning new offices in major financial centres in 2021/2022.

The successful candidate will take initiative and be a self-starter and enjoy being part of a dynamic team. This role would ideally suit a diligent and reliable individual who is a team player with well-developed interpersonal skills.

The Role

Your responsibilities will include:

• Your main task is to attract new clients (sales) involved in international trade such as exporters and importers by offering them our trade finance services such as LC (Letter of Credit, SBLC (Stand-by Letter of Credit), BG (Bank Guarantee) necessary for them to trade successfully in the global market.
• Identify opportunities (lead generation) and generate sales from your country of residence.
• Build and maintain strong customer relationships and assist with all relevant client checks.
• Review Trade Finance client information in respect of Anti-Money Laundering (AML), Know Your Customer (KYC), and Counter-Terrorism Finance (CTF) requirements.

Main features of the job:

• Freelance basis only (this is NOT a permanent position)
• Working from home in your country of residence (this is NOT an office-based position)
• There is NO investment or fee required from you.

Ideal Profile

Skills Required:

• 1+ years of experience in financial consultation, corporate advisory, corporate and institutional banking, business banking, or any related/similar sector
• Highly accomplished in sales and lead generation
• Excellent communication and negotiation skills
• An understanding of KYC, AML, and PEPs is advantageous
• Outstanding academic performance
• Accuracy, diligence, and a high level of attention to detail
• A mobile phone, a PC with internal or external webcam capability, and reliable internet

What's on Offer?

• Euro Exim Bank, an award-winning and high-performing global financial institution is seeking freelance-based professionals to sell trade finance services to exporters and importers worldwide.
• The magnetic force of our global sales team is the commission scheme ranging from 2.5% to 15% on successful transaction volumes (terms & conditions apply) The Job

IZUMO is a new-era VTuber project with a mission to create a sustainable platform where everyone can live as they want to be. We aim to unlock the potential of humanity through the avatar technology.

Recently, we completed the “SAI by IZUMO” project with world-class artists in the anime and gaming industry. IZUMO continues to support all creators in maximizing their potential creativity with emerging technologies.

On November 27th, 2023, we announced that we secured USD 12.7 million in funding during our seed round, bringing our total funding to approximately USD 14.8 million.

The Role

As a Generative AI Engineer, you will play a crucial role in contributing to cutting-edge animation and illustration projects. You will be responsible for:

• Conducting research in machine learning techniques, specifically focusing on anime illustration.
• Stay updated with the latest advancements in AI-based image generation and processing technologies.
• Utilizing technical skills to verify and explore various technologies related to anime illustration, such as reading and understanding the documentation and code repositories.
• Collaborating with cross-functional teams to apply AI technologies to animation and illustration projects.
• Developing and implementing algorithms and models for image generation and processing.

Ideal Profile

• You have at least 2 years of experience in Generative AI applications. Experience working in the gaming/ anime/ digital media industry is a plus
• You have experience in Pytorch and AI technology for Anime/Manga/Illustration.
• You have have comfortable in using tools such as Notion, Google apps, Slack, and Zoom for presentation, documentation, task management, and analysis.
• You are passionate about otaku culture, including anime, manga, and gaming.
• You are fluent in English and Japanese, and to can collaborate with internal and external stakeholders both in Japan and globally.

What's on Offer?

• Opportunity to work on Gen AI applications for cutting-edge animation and illustration projects

Our client is a leading distributor in the luxury fashion industry, offering a wide range of high-end products from jewelry to eyewear, rooted deeply in a rich European heritage. They are renowned for their commitment to innovation, quality, and partnership within the reward and recognition market.

The Role

Job Description: We are searching for a Growth Marketing Specialist focused on B2B marketing to enhance our client's digital presence. This role is crucial for managing and improving the digital interface of a dynamic company in the luxury goods sector.

Responsibilities:

• Develop strategic marketing initiatives to boost brand visibility and engagement across digital channels.
• Craft and distribute impactful e-blasts using Mailchimp, while analyzing performance data to refine strategies.
• Manage our social media accounts, ensuring frequent and relevant content that aligns with our brands voice and goals.
• Standardize and enhance website imagery and graphics, ensuring a uniform appearance in all visual content.
• Design visually appealing images for new product bundles, contributing to an attractive and cohesive online catalog.
• Collaborate with brand partners to uphold brand integrity and cohesiveness in all marketing materials.
• Maintain active communication with internal teams and external partners to synchronize marketing efforts.

Ideal Profile

Requirements:

• Proven track record in digital marketing, particularly in B2B environments.
• Expertise in graphic design and photo editing, proficient in Adobe Photoshop.
• Experienced with Mailchimp and familiar with other digital marketing tools.
• Exceptional communication skills in English, both written and spoken to effectively liaise with the stakeholders of the region.
• Access to high-speed internet to efficiently manage and execute digital tasks.
• Ability to manage multiple projects simultaneously within a fast-paced setting.
• A creative and analytical mindset, with meticulous attention to detail.

What's on Offer?

• Remote Work
• Strong opportunities to progress your career

Our client provides Ecommerce and Social Commerce solutions to help businesses succeed in both the online and offline space. 

The Role

Job Description

We are looking for a skilled Bookkeeper with Australia and US experience to maintain our financial records, including purchases, sales, receipts and payments.

Responsibilities:

• Bookkeeper job duties include working closely with our Accounting team to create and analyze financial reports and ensure legal requirements compliance, process accounts payable and receivable and manage invoices and tax payments.
• Our ideal candidate holds a Finance degree (preferably followed by accounting CPE courses) and must be familiar with accounting software packages, like Quickbooks, FreshBooks etc.
• Record day to day financial transactions and complete the posting process
• Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger
• Bring the books to the trial balance stage
• Perform partial checks of the posting process
• Complete tax forms
• Enter data, maintain records and create reports and financial statements
• Process accounts receivable/payable and handle payroll in a timely manner

Ideal Profile

• 3-5 years of experience as a bookkeeper
• Proven bookkeeping experience
• Solid understanding of basic bookkeeping and accounting payable/receivable principles
• Proven ability to calculate, post and manage accounting figures and financial records
• Data entry skills along with a knack for numbers
• Hands-on experience with spreadsheets and proprietary software
• Proficiency in English and in MS Office
• Customer service orientation and negotiation skills
• High degree of accuracy and attention to detail
• BS degree in Finance, Accounting or Business Administration
• 
  

What's on Offer?

• Opportunity within a company with a solid track record of performance
• A role that offers a breadth of learning opportunities
• Flexible working options

Alpha CX is a leading Business Process Outsourcing (BPO) company specializing in providing exceptional customer support services to businesses across various industries, including ecommerce, fintech, and medical. With a team of highly trained and experienced professionals, Alpha CX is committed to delivering consistently high-quality customer interactions that drive customer satisfaction and loyalty.

The Role

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.
• Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.
• Supporting the sales team key planning and operations tasks to support the overall objective of the business.
• Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.
• Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.
• Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.
• Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.

Ideal Profile

• You have at least 1 year experience within a Customer Service or Sales Operations / Sales Support role, ideally within the Ecommerce / Marketplaces, IT Services and Other Services industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong team player who can manage multiple stakeholders
• You are a self-starter and demonstrate a high level of resilience
• You pay strong attention to detail and deliver work that is of a high standard

What's on Offer?

• Opportunity within a company with a solid track record of performance
• A role that offers a breadth of learning opportunities
• Opportunity to make a positive impact

PoliteMail Software was launched in 2006 to measure Microsoft Outlook & Exchange mail messages. Focusing in on enterprise employee communications in 2012, the company has seen rapid growth, making the Inc.5000 list in 2018 and 2019, having 27% of the largest US employers as customers. PoliteMail made the Deloitte Fast 500 list in 2019 and is Great Place to Work-Certified.

The company has an aggressive road map of new features, customer requests, and new product releases.

The Role

If you have a passion for customer relations, enjoy and thrive in an agile, fast-moving, ever-changing startup environment, have excellent interpersonal skills, a sense of humor, and are a devout team player, then read on!

PoliteMail CSMs are the primary face of the company after the initial sale and they play a critical role by building customer relationships, being expert in all things PoliteMail, and becoming trusted advisors. They are responsible for customer onboarding, training, and support across the customer base.

Responsibilities and Duties:

• Serve as the Customer Success contact post-sale, beginning at onboarding and taking collaborative ownership through the entire customer lifecycle, including training and continual support.
• Collaborate daily with the Implementation Team, Technical Support Engineers, and Account Managers for a full customer account overview.
• Work to continuously improve customer journey mapping and playbook processes.
• Engage and nurture key account contacts from day one, in order to build a strong relationship throughout the customer lifecycle.
• Handle support related escalations in a timely and effective manner
• Develop and implement customer action plan(s) with Account Managers
• Proactively monitor account health and identify customers at risk for churn.
• Strategize and collaborate with cross-departmental peers
• Continuously self-educate about PoliteMail’s products and features.
• Collaborate with the team for continuous process improvement
• Advocate for prioritization of customer concerns for escalation to the Technical Support and Development team
• Dedicated Team Player
• Other duties as assigned

Ideal Profile

Qualifications and Skills:

•  5+ years of professional experience (2+ years in a SaaS environment preferred)
•  CRM experience
•  Prior experience in Customer Success, Customer Support, or equivalent history of increasing customer atisfaction.
•  A proven track record of success building strong relationships with customers
•  Motivated self-starter with a passion for working with customers
• Excellent verbal and written communication skills

Fluency in the English language to effectively liaise with the stakeholders of the region.

Preferred Skills:

• Intermediate knowledge of Microsoft Office Suite (Specifically Outlook) and O365
• Bachelor’s degree (or equivalent experience)
• Passionate self-starter with the ability to work independently, prioritize work, and coordinate multiple tasks.
• Ability to perform in a dynamic and fast-paced environment.
• Embraces and thrives in a culture of transparency, accountability, trust, and teamwork.

Additional Information:

This role is contingent upon passing a background check and reference review.

What's on Offer?

• Opportunity within a company with a solid track record of performance
• Flexible working options
• A role that offers a breadth of learning opportunities

PoliteMail Software was launched in 2006 to measure Microsoft Outlook & Exchange mail messages. Focusing in on enterprise employee communications in 2012, the company has seen rapid growth, making the Inc.5000 list in 2018 and 2019, having 27% of the largest US employers as customers. PoliteMail made the Deloitte Fast 500 list in 2019 and is Great Place to Work-Certified.

The company has an aggressive road map of new features, customer requests, and new product releases.

The Role

We are seeking a highly motivated and customer-focused individual to join our team as a Technical Support Coordinator for our Software-as-a-Service (SaaS) platform. In this role, you will be the primary point of contact for our customers, providing exceptional support and assistance to ensure a positive experience with our SaaS products. You will handle inquiries, troubleshoot issues, and strive to exceed customer expectations through effective communication and problem-solving skills.

Responsibilities:

• Serve as the first point of contact for customers seeking assistance with our SaaS products via email, phone and screenshare.
• Respond promptly and professionally to customer inquiries, troubleshooting technical issues, and providing guidance on product features and functionalities.
• Diagnose and resolve customer problems efficiently, escalating issues as necessary to ensure timely resolution and customer satisfaction.
• Maintain a thorough understanding of our SaaS products and stay updated on new features, updates, and best practices to effectively assist customers.
• Document customer interactions, including inquiries, issues, and resolutions, accurately in our CRM system.
• Collaborate with cross-functional teams including product development, sales, and marketing to address customer needs and feedback.
• Identify opportunities to improve customer support processes and contribute to the development of support resources such as knowledge base articles and FAQs.
• Strive to achieve and maintain high levels of customer satisfaction and retention by delivering exceptional service and building strong relationships with customers.
• Other duties as assigned.

Ideal Profile

Requirements:

• Bachelor’s degree or equivalent experience in related field.
• Proven experience in customer service or support roles, preferably in a SaaS or technology-related industry.
• Customer-centric mindset with a dedication to delivering outstanding service and support.
• Excellent communication skills, both verbal and written, with the ability to convey technical information in a clear and understandable manner.
• Fluency in the English language to effectively liaise with the stakeholders of the region.
• Strong problem-solving skills and the ability to troubleshoot technical issues independently.
• Empathy and patience when dealing with customers, with a genuine desire to help and resolve their problems.
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in using CRM software and other support tools is preferred.
• Proficiency in Microsoft applications and tools.

Additional Information:

This role is contingent upon passing a background check and reference review.

What's on Offer?

• Work within a company with a solid track record of success
• Excellent career development opportunities
• Flexible working options

PoliteMail Software was launched in 2006 to measure Microsoft Outlook & Exchange mail messages. Focusing in on enterprise employee communications in 2012, the company has seen rapid growth, making the Inc.5000 list in 2018 and 2019, having 27% of the largest US employers as customers. PoliteMail made the Deloitte Fast 500 list in 2019 and is Great Place to Work-Certified.

The company has an aggressive road map of new features, customer requests, and new product releases.

The Role

The support technician is responsible for assisting client with installing, configuring, and diagnosing issues with out software products, providing both pre-sale and post-sale technical advice and support to prospects and customers. Also responsible for securely accessing, managing, and updating cloud servers and services for use by our customers.

Responsibilities / Duties:

• Collaborating with the Development team to support software release, cloud service deployment, and bug/fix software update processes.
• Assisting with the management of release pipelines, software execution, security, monitoring, and bug/fix delivery.
• Participating in the handoff process from the Development team to Customer Service.
• Addressing escalated issues, performing service delivery, and implementing remediation/resolutions as part of an engineering team.
• Contributing to other tasks as needed to support the overall DevOps process.
• Assist Fortune 500 level clients in the diagnosis and troubleshooting of our products
• Customer support including troubleshooting via phone, Microsoft Teams and screen share
• Manage support tickets in Microsoft Dynamics CRM
• Subject matter expert on PoliteMail products
• Additional duties as assigned.

Ideal Profile

Qualifications / Skills:

• Windows Server Admin experience
• Microsoft Exchange Online experience is a plus
• Microsoft 365 experience is a plus.
• Problem-Solving and Multitasking
• Familiarity with Azure DevOps platform.
• Understanding of Agile methodology and experience with GIT, C#, React, and Microsoft technologies.
• Proven experience in SaaS services delivery on Microsoft Azure and Amazon EC2.
• Understanding of and experience with QA and Development processes.
• Ability to manage multiple tasks and processes with a detail-oriented approach.
• Effective communication skills, with an understanding of development engineering, QA, and customer service/support.
• Fluency in the English language to effectively liaise with the stakeholders of the region.
• Troubleshooting
• SQL experience
• Familiar with Microsoft platform technologies including:
• Windows IIS Server
• SQL Server
•  Microsoft Office
• Exchange
• Azure AD

Additional Information:

This role is contingent upon passing a background check and reference review.

What's on Offer?

• Excellent career development opportunities
• Flexible working options
• Work within a company with a solid track record of success

Ad Tech Strategy Consulting Ascendeum is your on-demand dream team. In today’s high-speed world, business leaders want highly-processed business intelligence, ideas that challenge the status quo, and first-rate management to craft those ideas into reality. We are a consortium of consultants, process engineers, and approved vendors that provide strategic consulting as well as operations management right across the digital landscape. We believe that to provide you with strategic guidance, to be the catalyst for your company’s growth, and to consistently deliver results over and over again, we have to function in ways that completely redefine the meaning of traditional consulting and managed operations. Visit us at ascendeum.com for more information.

The Role

Job Responsibilities:

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components.
• Writing application interface codes using JavaScript, following libraries such as React.js or Angular.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

Ideal Profile

Desired Skills and Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a similar field.
• Previous experience working as a Frontend Developer.
• In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
• Hands-on experience with JavaScript libraries (e.g. React.js, React Native, and Angular).
• Experience with user interface design.
• Knowledge of performance testing frameworks.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.

• Thank you for your interest in joining Ascendeum.

What's on Offer?

• Excellent career development opportunities
• Flexible working options
• Work alongside & learn from best in class talent

TNC was incorporated in the year 2009 and since then has been recognized as one of the best pilot training institutes in Delhi. TNC's Programs are designed to provide quality and safe training to its professionals incorporating global training standards.

Our numbers speak for our success!!

We have successfully trained 700+ pilots across the country and who are placed among the topmost airlines in India.

If you have a dream of becoming a pilot and want to fly high with your career, TNC is the name you can trust!!

The Role

You will be responsible for :

• To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

Key Responsibilities And Accountabilities:

• Assist customers through all procedures related to arrivals & departures in the following activities.

Reservations & Ticketing:

• Making reservations across the counter
• Selling of tickets.
• Remitting cash to the concerned department.
• Answering customer queries over the telephone.

Departures:

• Attend the pre – flight and post flight briefings.
• Setting up of check in counters.
• Screening of checked in baggage.
• Maintain high quality of Check in procedures.
• To assist customers with special requests.

Arrivals:

• To assist customers with special requests.
• To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
• Co-ordination with the baggage vendor for the damaged bags.
• Follow up with the en-route stations regarding lost baggage.
• Post flight departure
• Filing of all necessary flight papers
• Any other responsibility assigned by the management from time to time

Functional Responsibilities:

• Maintain standards as per Company requirements
• Ensure effective threat assessment and response capability
• Achieve department goals and follow up
• Perform duties as per the Security Programme
• Maintain performance standards and follow up with your shift
• Monitor continuously the Quality System and the level of conformance
• Secure quality levels
• Optimize resource
• Aware of Emergency Response Procedures, rules and regulations
• Acquire and maintain necessary skills required to perform job functions
• Maintain work procedures as per company requirements
• Carry out development dialogue with the Team leaders
• Control theft and pilferage of company property

Administrative Responsibilities:

• To maintain files and log sheets
• Give inputs for training requirements
• Updating of manuals and local procedures
• Ensure competent and qualified work force are detailed for duty
• Verify Invoices
• Personnel development and management
• Maintenance of equipment

Ideal Profile

• You have at least 4 years experience within a Customer Service role, ideally within the Aviation industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have working knowledge of passenger service, ground staff, airport staff and customer experience
• You are a strong networker & relationship builder
• You are a strong team player who can manage multiple stakeholders
• You are adaptable and thrive in changing environments

What's on Offer?

• Opportunity within a company with a solid track record of performance
• A role that offers a breadth of learning opportunities
• Attractive Salary & Benefits

Headquartered in St. Lucia, West Indies, Euro Exim Bank is an award-winning international trade finance institution providing trade solutions for importers, contractors, and exporters. We have a Class ‘A’ international banking license from the Financial Services Regulatory Authority of St. Lucia (FSRA), a proud member of the Caribbean Association of Banks (CAB) and the International Chamber of Commerce (ICC). Working with a global network of partnerships, we currently have a representative office in London and are planning new offices in major financial centres in 2021/2022.

The successful candidate will take initiative and be a self-starter and enjoy being part of a dynamic team. This role would ideally suit a diligent and reliable individual who is a team player with well-developed interpersonal skills.

The Role

Your responsibilities will include:

• Your main task is to attract new clients (sales) involved in international trade such as exporters and importers by offering them our trade finance services such as LC (Letter of Credit, SBLC (Stand-by Letter of Credit), BG (Bank Guarantee) necessary for them to trade successfully in the global market.
• Identify opportunities (lead generation) and generate sales from your country of residence.
• Build and maintain strong customer relationships and assist with all relevant client checks.
• Review Trade Finance client information in respect of Anti-Money Laundering (AML), Know Your Customer (KYC), and Counter-Terrorism Finance (CTF) requirements.

Main features of the job:

• Freelance basis only (this is NOT a permanent position)
• Working from home in your country of residence (this is NOT an office-based position)
• There is NO investment or fee required from you.

Ideal Profile

Skills Required:

• 1+ years of experience in financial consultation, corporate advisory, corporate and institutional banking, business banking, or any related/similar sector
• Highly accomplished in sales and lead generation
• Excellent communication and negotiation skills
• An understanding of KYC, AML, and PEPs is advantageous
• Outstanding academic performance
• Accuracy, diligence, and a high level of attention to detail
• A mobile phone, a PC with internal or external webcam capability, and reliable internet

What's on Offer?

• Euro Exim Bank, an award-winning and high-performing global financial institution is seeking freelance-based professionals to sell trade finance services to exporters and importers worldwide.
• The magnetic force of our global sales team is the commission scheme ranging from 2.5% to 15% on successful transaction volumes (terms & conditions apply) The Job

Welcome to Scientia Nova!

Your Trusted Partner in Biological, Medical, and Healthcare Research. At Scientia Nova, we are a team of dedicated and experienced researchers passionate about advancing the frontiers of biological, medical, and clinical research. We offer a comprehensive range of services to meet the diverse needs of individual researchers, institutions, and organizations in the healthcare and life sciences fields.

Our mission

Empowering researchers across biological, medical, and healthcare fields to achieve impactful discoveries through exceptional research and development services.

Our vision

To be a leading partner in accelerating scientific progress and improving healthcare outcomes through innovative research and development solutions.

The Role

You will be responsible for :

• Developing and implementing comprehensive digital marketing programs in line with brand plans and business priorities.
• Create suitable content for each stage of a customer’s digital journey.
• Reviewing and optimising the design and content of all online assets including the company website and social media pages.
• Analysing the results and effectiveness of campaigns to deliver actionable insights and recommendations and generating monthly reports on the digital marketing portfolio.
• Developing and executing content marketing campaigns to drive traffic, engagement, leads, sales and customer retention.
• Generating engaging content for thought leadership pieces, websites, social platforms and marketing collateral.
• Building campaigns to support recruitment and drive talent attraction and engagement across multiple channels.

What We Offer:

• Invaluable experience in research marketing, social media management, and content creation.
• Gain firsthand knowledge of the healthcare research industry.
• Opportunity to work remotely and develop a flexible work style.
• Collaborative and supportive work environment.
• Letters of recommendation or certificate of completion and company souvenirs upon successful internship completion (Please note it is a non-paid internship).

How to Apply:

• Please directly send your cv/resume only to our HR Department's official email address at: careers@scientianova.co.uk
• Applications submitted to this or any other job platforms will not be entertained!
• Keep visiting our linkedin page for latest updates or opportunities: www.linkedin.com/company/scientianova

Note: Scientia Nova is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.

Ideal Profile

• Preferably experience or sound knowledge at least in Content Marketing, Digital Marketing and/or Email Marketing
• You have the ability to develop engaging content for a wide range of audiences.
• You have strong content creation and writing background.
• Experience within would be a strong advantage.
• You are highly results driven
• You enjoy finding creative solutions to problems
• You pay strong attention to detail and deliver work that is of a high standard

What's on Offer?

• Flexible working options
• Strong opportunities to progress your career

Synergy Alliance Solutions is expanding! As a SaaS startup, our purpose is to provide our customers and business partners with robust, extensible and customizable security-enhanced solutions for information sharing, service invocation, and communication.

BIG POS, our main core product provides solutions for industry-specific businesses – from food trucks to retail and services POS systems. For F&B businesses, the restaurant POS system is an essential tool for your daily operations which also includes a QR menu ordering system and restaurant mobile payment system.

Without incurring any upfront fees or making any adjustments to their current business practises, we offer pubs, clubs, restaurants, cafes, and bars the tools they require to create stunning online menus and take customer orders.

The Role

You will be responsible for :

• Identifying opportunities for new business development through following up on leads and conducting research on target clients.
• New business generation by meeting potential clients to understand needs and providing relevant solutions.
• Managing the sales process to close new business opportunities.
• Building strong relationships with the existing portfolio of clients.
• Meeting and exceeding weekly and monthly activity and revenue targets.

Ideal Profile

• You have at least 1 year experience within a B2B Sales / Account Executive role, ideally within the IT Services industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have working knowledge of software and IT product
• You are a strong networker & relationship builder
• You are a strong team player who can manage multiple stakeholders
• You are adaptable and thrive in changing environments

What's on Offer?

• A role that offers a breadth of learning opportunities
• Leadership Role
• Fantastic work culture

???? About Us: Founded in 2016 in Kurukshetra, Haryana, Embark Career Consultant Pvt Ltd. has evolved into a global player in the education and career consultancy sectors. With a commitment to excellence, we've expanded our footprint and currently operate from three strategic locations: our head office in Sydney, Australia, our corporate office in Noida, Uttar Pradesh, and a branch office in Kurukshetra, Haryana.

? Our Services: At Embark, we specialize in providing top-notch IELTS and PTE classes, ensuring that individuals are equipped with the language proficiency needed to pursue their dreams abroad. Additionally, we take pride in our comprehensive student recruitment services, connecting aspiring students with esteemed educational institutions globally.

???? Global Presence, Local Impact: Our Sydney-based head office spearheads our international operations, while our corporate office in Noida serves as the nerve center for our activities in India. The branch office in Kurukshetra reflects our commitment to serving our local community.

???? Why Choose Embark:

Expertise: Our experienced team is dedicated to guiding individuals towards academic and career success. Partnerships: We collaborate with renowned institutions globally, offering a spectrum of choices to our students. Personalized Approach: Tailored solutions for individual needs ensure a seamless journey from enrollment to achievement.

???? Join Us on the Journey: Embark on a journey of academic and professional growth with Embark Career Consultant Pvt Ltd. Connect with us for unrivaled educational opportunities, language proficiency, and a path to global success.

The Role

Responsibilities:

1. Develop and implement strategies to attract prospective students to the college, focusing on both domestic and international markets.
2. Build and maintain relationships with high schools, education agents, government agencies, and other relevant stakeholders to promote the college and its programs.
3. Collaborate with the marketing and admissions teams to create engaging promotional materials and campaigns aimed at student recruitment.
4. Attend education fairs, conferences, and networking events to represent the college and identify new recruitment opportunities.
5. Provide guidance and support to prospective students throughout the admissions process, including application assistance, visa procedures, and pre-arrival preparations.
6. Analyze market trends, competitor activities, and student feedback to identify areas for improvement and inform strategic decision-making.
7. Meet recruitment targets and contribute to the overall growth and success of the college.
8. Prepare regular reports and presentations for senior management on recruitment activities, outcomes, and future strategies.

Ideal Profile

• You have at least 3 years experience ideally in Brand Marketing / Brand Manager within Professional Services industry.
• Experience within would be a strong advantage.
• You are a strong networker & relationship builder
• You are highly goal driven and work well in fast paced environments
• You pay strong attention to detail and deliver work that is of a high standard
• You are willing to undertake more than 60% travel.

What's on Offer?

• Opportunity within a company with a solid track record of performance
• Join a market leader within Education
• Attractive Salary & Benefits