23 MUTHOOT FINCORP LTD JOBS
- About the jobThe Manager – CSP is responsible for leading and supporting the development and execution of the company's strategic initiatives, business plans, and performance management. The role works closely with senior leaders across the organization to identify, analyze, and prioritize strategic opportunities and challenges, and to provide data-driven insights and recommendations.Research and AnalysisConducting comprehensive analyses of the MFLs business operations, financial performance, and market positioning. This includes evaluating existing products and services, identifying growth opportunities, and assessing risks.Continuously monitoring the financial services industry and identifying opportunities for expansion or diversification. This involves analyzing customer needs and preferences, as well as regulatory changes.Developing key performance indicators (KPIs) and performance metrics to track the progress of strategic initiatives. Regularly reporting on the status and adjusting as needed.Strategy development and executionSupport the National head of corporate strategy in developing the company's corporate strategy, aligning it with the overall business goals. This involves identifying market trends, competitive analysis, and defining strategic priorities.Provide strategic insights and recommendations to senior management and key stakeholders on business performance, market dynamics, customer needs, product innovation, operational efficiency, and risk mitigation.Identifying potential risks and challenges to the company's strategic objectives and developing mitigation plans. This includes compliance with regulatory requirements and risk management.Facilitate cross-functional communication and collaboration among various departments and functions to ensure alignment and integration of strategic initiatives and projects.Regulatory, and strategic initiativesLead or participate in special projects, ad hoc analysis, due diligence, or other strategic initiatives as required.Staying updated on regulatory changes in the financial industry and ensuring the company's operations comply with relevant laws and regulations.KEY SKILLS & BEHAVIOURAL ATTRIBUTESAbility to analyze complex data and synthesize insights for strategic decision-making.Leadership and teamwork skills to collaborate with cross-functional teams and stakeholders at all levels.Creativity and innovation skills to identify new opportunities and generate novel solutions for business challenges.Adaptability and flexibility to cope with changing market conditions and customer needs.Strong analytical, problem-solving, and strategic thinking skills.Ability to communicate effectively with senior leadership and cross-functional teams.Proficient in Microsoft Office, especially Excel and PowerPointDriven and in alignment with our Purpose of “Transforming the life of the common man by improving their financial well-being” and anchored by our core values of integrity, collaboration, and excellence.EDUCATION / EXPERIENCEUG/PG in business administration, commerce, economics, finance, or related field.At least five years of experience in corporate strategy, business development, management consulting, or similar roles preferably in BFSIExperience in conducting market research, competitive analysis, and financial modeling.Knowledge of industry trends, best practices, and emerging technologies.Demonstrated leadership, collaboration, and project management skills.chennai
Manager Corporate Strategy
About the jobThe Manager – CSP is responsible for leading and supporting the development and execution of the company's strategic initiatives, business plans, and performance management. The role works closely with senior leaders across the organization to identify, analyze, and prioritize strategic opportunities and challenges, and to provide data-driven insights and recommendations.Research and AnalysisConducting comprehensive analyses of the MFLs business operations, financial performance, and market positioning. This includes evaluating existing products and services, identifying growth opportunities, and assessing risks.Continuously monitoring the financial services industry and identifying opportunities for expansion or diversification. This involves analyzing customer needs and preferences, as well as regulatory changes.Developing key performance indicators (KPIs) and performance metrics to track the progress of strategic initiatives. Regularly reporting on the status and adjusting as needed.Strategy development and executionSupport the National head of corporate strategy in developing the company's corporate strategy, aligning it with the overall business goals. This involves identifying market trends, competitive analysis, and defining strategic priorities.Provide strategic insights and recommendations to senior management and key stakeholders on business performance, market dynamics, customer needs, product innovation, operational efficiency, and risk mitigation.Identifying potential risks and challenges to the company's strategic objectives and developing mitigation plans. This includes compliance with regulatory requirements and risk management.Facilitate cross-functional communication and collaboration among various departments and functions to ensure alignment and integration of strategic initiatives and projects.Regulatory, and strategic initiativesLead or participate in special projects, ad hoc analysis, due diligence, or other strategic initiatives as required.Staying updated on regulatory changes in the financial industry and ensuring the company's operations comply with relevant laws and regulations.KEY SKILLS & BEHAVIOURAL ATTRIBUTESAbility to analyze complex data and synthesize insights for strategic decision-making.Leadership and teamwork skills to collaborate with cross-functional teams and stakeholders at all levels.Creativity and innovation skills to identify new opportunities and generate novel solutions for business challenges.Adaptability and flexibility to cope with changing market conditions and customer needs.Strong analytical, problem-solving, and strategic thinking skills.Ability to communicate effectively with senior leadership and cross-functional teams.Proficient in Microsoft Office, especially Excel and PowerPointDriven and in alignment with our Purpose of “Transforming the life of the common man by improving their financial well-being” and anchored by our core values of integrity, collaboration, and excellence.EDUCATION / EXPERIENCEUG/PG in business administration, commerce, economics, finance, or related field.At least five years of experience in corporate strategy, business development, management consulting, or similar roles preferably in BFSIExperience in conducting market research, competitive analysis, and financial modeling.Knowledge of industry trends, best practices, and emerging technologies.Demonstrated leadership, collaboration, and project management skills.karnatakaLead-People Development
Job Purpose The purpose of the role is to lead, design and deliver the talent management framework in line with Muthoot Pappachan’ s strategic objectives, Purpose, Mission, Vision, Values and the Muthoot Health Triangle (Mental, Physical & Social Development). The role incumbent is expected to execute strategic, tactical, and operational initiatives for leadership development, succession planning, career development, assessment & development centre, total wellness, and top talent programs for talent retention & progression.Key Job Responsibilities Lead, Design & Deliver Total Wellness ProgramsDesign a continuous wellness journey for Muthootians across the board around the three cornerstones of the Muthoot Health Triangle.Build an eco-system to support Muthootians in their medical, self-care & financial well-being.Build Muthoot Health Index framework to track the progress of the organization's total wellbeing.Build community programs, learning events, and platforms to improve the Physical, Mental & Social well-being of fellow Muthootians. Lead, Design & Deliver the Culture JourneyInternalize the organization's purpose, vision, mission, and values across the organization by conducting culture bootcamps.Embed organization purpose and values across all talent practices designed for HIPO journeysEmbed organization purpose and values in hiring and AC/DC practices. Lead Design & Deliver the Leadership Development ProgramDesign & deploy an end-to-end framework for the growth of the leadership team (Man Com, Business Heads/ Functional Heads & their direct reports)Build a culture of strengths-based development for the leadership teamDesign a journey that entails a holistic development based on the 3 cornerstones of Muthoot Health Triangle – Mental, Physical, and Social Well BeingFacilitate an individual development plan and help identify coaching support for the leadership teamBuild the leadership brand for Muthoot Blue, within and outside the organizationDesign and deploy leadership Audit in collaboration with OD LeadCollaborate with Head L&D to deploy learning journeys for the leadership group, based on their individual development plans Lead Design & Deliver Succession Planning & Career Development Design frameworks to identify critical roles in the organization, based on job evaluation scores and impact business continuityDefine successor identification process and successor profiles to fill in for critical roles, including talent readiness in succession plansDesign a clear path for all Critical roles, Successor profiles, and subsequently all roles across Muthoot BlueProvide visibility on career path and development to every Muthootian, by designing a scientific progression path, using the job evaluation scores and parametersCreate Ladder, Lattice & Hybrid career paths, thereby providing Muthootians with an opportunity to grow their professional aspiration with Muthoot Blue Lead Design & Deliver Assessment & Development Centres To build a robust competency framework for Muthoot Blue, with the KSA document clearly defining Job Family Competencies, Functional / Technical Competencies, and a Behavioral frameworkDefine proficiency levels for competencies wherever required to assess, identify and develop gaps/strengthsUse the competency framework to design assessment and development centers for hiring new talent & developing existing talent at mid-management and entry-level leadershipDesign and train teams on Behaviorally anchored rating scale (BARS) to facilitate understanding and assessment of competencies in an AC /DCTrain and calibrate with internally identified assessors, thereby building a pool of ready-to-deploy talentConduct AC / DC validations before deploying them for hiring/ people development projects Lead Design & Deliver Top Talent Programs for High Potential High-Performance Team Members Define a robust process, which is objectively designed to identify high-potential, high-performance MuthootiansUse competency mapping, development centers, and organization objectives to define an end-to-end development journey for the top talent at Muthoot Blue.Collaborate with Head L&D to deploy learning journeys based on development center outcomes and IDPs for the top talent identifiedDesign specific journeys for Business Talent and Functional Talent, to facilitate alignment with business objectives and individual career aspirationsDefine an exclusive club for the top talent which includes first in line for IJP, recognition programs, Live projects, Networking with leadership, etc. Knowledge, Skills & AttributesApplicable knowledge of Competency MappingDesigning & Implementing AC/DCStrong Networking Skills & Relationship ManagementConsultation & Communication (Written & Spoken) SkillsAdvanced MS Office application skills (Proficiency in PowerPoint & Excel)Knowledge of personality profiling (PPA/ DISC/MBTI etc)Basic Knowledge of Job Description & Job Evaluation process.Behavioral traits – A compassionate individual with a player attitude and a fearless approach towards open & honest conversations. Role RequirementsEducational Qualification – Graduate / Postgraduate, Desirable – MBA (HR)Experience – Overall 10 years with 5 to 7 years of relevant experience in handling a similar role in a de-centralized matrix structure organization at a National role.thiruvananthapuramTalent Acquisition Specialist
Muthoot FinCorp Limited (MFL) is a leading financial services provider and the flagship company of the Muthoot Pappachan Group. With a vast network of over 3,600 branches across India, MFL is a dominant player in the gold loans business, catering to more than 75,000 customers daily. Leveraging its extensive experience and strong presence in semi-urban and rural areas, MFL offers swift and tailored financial solutions and investment products to underserved populations.Role Description:We are seeking a talented and experienced Talent Acquisition Specialist with a background in Non-Banking Financial Companies (NBFCs) to join our team at Muthoot FinCorp Ltd. This full-time on-site role, based in Trivandrum, involves spearheading full-life cycle recruiting activities, including sourcing, screening, interviewing, and hiring top talent. The ideal candidate will also play a crucial role in enhancing employer branding initiatives and conducting effective interviews.Key Responsibilities:- Collaborate with hiring managers to understand talent needs and develop effective recruitment strategies.- Source, screen, and interview candidates using a variety of sourcing methods to identify top talent.- Manage the full recruitment process from job posting to offer negotiation and onboarding.- Develop and implement employer branding strategies to attract and retain top talent.- Build and maintain strong relationships with candidates, hiring managers, and external recruitment partners.- Stay updated with industry trends and best practices in talent acquisition and recruitment.Requirements:- Minimum of 3 years of experience in talent acquisition, preferably in the NBFC/BFSI sector.- Proven track record in full-life cycle recruiting and hiring processes.- Strong understanding of employer branding concepts and strategies.- Excellent interviewing and assessment skills.- Exceptional communication and interpersonal abilities.- Strong organizational and time management skills with the ability to thrive in a fast-paced environment.- Bachelor's degree in human resources, Business Administration, or a related field.- Experience with Applicant Tracking Systems (ATS) and other HR software.- Knowledge of industry-specific recruitment techniques.Job openings: Hyderabad, Trivandrum, Delhi, Gujarat, BangaloreIf you meet the above qualifications and are passionate about talent acquisition in the financial services industry, we encourage you to apply by sending your resume to kripa.vs@muthoot.com. Please mention "Talent Acquisition Specialist (NBFC Background)" in the subject line of your email.Join us at Muthoot FinCorp Limited and be part of a dynamic team driving impactful recruitment initiatives in the NBFC sector.gujaratHead - Internal Audit & Quality Assurance (Trivandrum)
Areas of Responsibility:Would be based at the corporate office and responsible for departmental/functional audits, reporting, and guiding in corrective measures.Actively participate in fraud Investigation by giving directions and guidance, till the logical conclusion and action-oriented reports to senior management.Develop audit strategies for branches in tune with changing environment, update the audit process and procedure, and effectively implement audit plans and processes.Using the branch audit reports that come every day, do study and close monitoring of audit findings on individual branch level for rectification and improvement.Ensure that fraud and irregularities at the branch/HO are contained, controlled, stopped, mitigated, and reported.Summaries data on audit, fraud & operational risk and provide the actionable report to senior management.Role RequirementsEducational Qualification – Chartered Accountant or MBA finance or CFA / FRMExperience – Overall 15 years + of experience in handling a similar role in an NBFC / BFSI sector10+ years of progressive experience in planning, managing, and executing multi-channel, multi-segment AuditingthiruvananthapuramAudit Executive
Job Responsibilities:1. Completion of the functional audits as per the approved plan and scope designed within the given TAT.2. Undertake process reviews and thematic audits based on key risk indicators and requests from senior management.3. Execute the audits effectively using appropriate resources, audit methodologies and sampling techniques.4. Prepare detailed and comprehensive audit reports with effective root cause analysis and recommendations.5. Follow-up on the recommendations with stakeholders and monitor the compliance for effective closure.6. Provides ideas for process improvements to enhance process efficiency, quality, and customer experience.7. Lead various projects and initiatives assigned within the audit department as appropriate.8. Coordinate with branches and other stakeholders for review of processes, identification of root cause and any other requirements as required.Knowledgeexperience of 3 – 8 years in auditing.track record in Branch audit, Process audit, Functional / Departmental Audit.understanding of NBFC/Bank /Insurance operations, loan products, and systematic & systemic Audit events to all areas of Audit management within the organization.in credit bureau, information services or technology-driven industries.Skills 1. CA/MBA/M.com degree relevant for performing the role described in job description. 2. Industry certification in auditing / CIA will be an added advantage. 3. Excellent communication and presentation skills for all levels. 4. Influencing and negotiation skills. 5. Should have good English communication, local language knowledge is an advantage. 6. Administrative abilities and people management skills, Analytical skills, mathematical aptitude, Computer pro?ciency.thiruvananthapuramHead of Employee Relations & Compliance
Competent to handle the Employee Relations/ Disciplinary matters/ Industrial Relations and HR litigation within the organizationNegotiations, settlement with the Union/associations, Labor and other statutory compliances related to HRWell versed with end-to-end disciplinary process, employee grievance handling and conducting and monitoring HR investigations, departmental enquiries, disciplinary proceedings etc. in connection with disciplinary mattersWell versed with end-to-end labor Acts & Rules and Establishment related laws and regulations such as provision under shops and establishment act, contract labor laws, contractual & civil laws and consumer laws.Well versed in dealing with the matters related to contract labor and end to end Contract Labor Registration Act processHandling HR court cases and litigation for pan India.Develops implements, manages and administers policies and programs related to employment, employee relations, wage and salary administration, training, orientation, safety, health and benefits effectively and in accordance with company policy and governmental regulations.Managing Multi -Union Employee Relations.Ensure compliance of all necessary statutes and regulations through liaising with various government authorities, labor consultants and advocates for IR and court related mattersMaintain industrial relations with union and play an active role in negotiation processSkills & Qualification12+ years of industrial experience in the similar domainLLB/LLM with Similar certification would be an advantageA thorough working knowledge of the regulatory environment, including applicable laws, regulations, and regulatory guidanceAn ability to lead the ER & IR team by example and to supervise and support the development of other staffExcellent communication skills, able to communicate effectively with staff and external parties including the regulator - Strong analytical and problem-solving skillsMethodical, thorough, and attentive to detail - Report writing and presentation skillsGood knowledge of MS Office applications and Concept Trusteethiruvananthapuram- Banking,Financial Services
MIS Executive
Job Purpose3 + years of experience across MIS, reporting, data analytics, - Experience working on Qlikview/ Qliksense, SQl and other BI tools- Understanding of data analytics and its applications- Ability to understand and infer from complex data to presentable formats for business requirements using SQL query- Analytical bent of mind and high reasoning skills- Excellent communication and presentation skills- Strong stakeholder and team management recordBanking,Financial ServicesTrivandrum - Financial Services
Head - Internal Audit & Quality Assurance (Trivandrum)
Areas of Responsibility:Would be based at the corporate office and responsible for departmental/functional audits, reporting, and guiding in corrective measures.Actively participate in fraud Investigation by giving directions and guidance, till the logical conclusion and action-oriented reports to senior management.Develop audit strategies for branches in tune with changing environment, update the audit process and procedure, and effectively implement audit plans and processes.Using the branch audit reports that come every day, do study and close monitoring of audit findings on individual branch level for rectification and improvement.Ensure that fraud and irregularities at the branch/HO are contained, controlled, stopped, mitigated, and reported.Summaries data on audit, fraud & operational risk and provide the actionable report to senior management.Role RequirementsEducational Qualification – Chartered Accountant or MBA finance or CFA / FRMExperience – Overall 15 years + of experience in handling a similar role in an NBFC / BFSI sector10+ years of progressive experience in planning, managing, and executing multi-channel, multi-segment AuditingFinancial ServicesTrivandrum - Investment Banking,Banking
Investor Relations Manager
ROLE SUMMARY (PURPOSE) The Manager for Investor Relations in Muthoot Fincorp plays a crucial role in fostering communication between the company and its investors. R esponsibilities include managing relationships with shareholders, analysts, and financial institutions, organizing investor meetings, and ensuring compliance with regulatory disclosure requirements. Additionally, the role involves supporting finance and secretarial team preparing financial reports, presentations, and communication materials to keep investors informed about the company’s performance and strategic initiatives. Further, the role may collaborate with the strategy team to analyze market trends, competitor activities, and industry developments to provide valuable insights to investors.KEY RESPONSIBILITIESStakeholder Relationship ManagementCultivate and maintain strong relationships with current and potential investors, analysts, and financial institutions.Serve as a primary point of contact for inquiries from the investment community.Organize and coordinate investor conferences, meetings, and other events to showcase the company's performance and strategic objectives.Facilitate communication channels during these events, addressing inquiries and providing relevant information.Address shareholder concerns and inquiries promptly and professionally.Gather feedback from investors and analysts to understand their perspectives on the company's performance and areas for improvement.Use feedback to enhance investor relations strategies.Conduct educational sessions for investors to enhance their understanding of the company's business model, industry dynamics, and growth prospects.Internal Team CollaborationCollaborate with the finance team to ensure financial data integrity and compliance with accounting standards. Further work closely with them to prepare and disseminate accurate and timely financial reports, earnings releases, and other relevant financial information.Partner with strategy team to gain insights about market trends, competitive landscape, and developments in BFSI sector as a whole.Partner with marketing team to design and develop internal/external communication framework and ensure its readiness before critical events.Coordinate with legal and compliance teams to draft and submit necessary reports to regulatory bodies.Develop contingency plans for handling crises and market disruptions, ensuring a transparent and effective communication strategy.KEY SKILLS & BEHAVIOURAL ATTRIBUTES Key Skills – Familiarity with capital markets, financial and regulatory compliance. Further, understanding about NBFC, particularly in gold loan space would be an added advantage.Good written and verbal communication skill in English and ability to disseminate critical information through organized and standard communication process.Ability to facilitate key events/conferences and internal and external stakeholder management.Behavioral Attributes – Driven and in alignment with our Purpose “Transforming the life of the common man by improving their financial well-being” and anchored by our core value of integrity, collaboration, and excellence.EDUCATION / EXPERIENCEEducation – A master’s degree in business administration in finance is preferred.4 - 7 years of experience in investor relationship management, shareholder communication, corporate strategy and planning would be ideal for this role.Investment Banking,BankingMumbai - Financial Services
Lead-People Development
Job Purpose The purpose of the role is to lead, design and deliver the talent management framework in line with Muthoot Pappachan’ s strategic objectives, Purpose, Mission, Vision, Values and the Muthoot Health Triangle (Mental, Physical & Social Development). The role incumbent is expected to execute strategic, tactical, and operational initiatives for leadership development, succession planning, career development, assessment & development centre, total wellness, and top talent programs for talent retention & progression.Key Job Responsibilities Lead, Design & Deliver Total Wellness ProgramsDesign a continuous wellness journey for Muthootians across the board around the three cornerstones of the Muthoot Health Triangle.Build an eco-system to support Muthootians in their medical, self-care & financial well-being.Build Muthoot Health Index framework to track the progress of the organization's total wellbeing.Build community programs, learning events, and platforms to improve the Physical, Mental & Social well-being of fellow Muthootians. Lead, Design & Deliver the Culture JourneyInternalize the organization's purpose, vision, mission, and values across the organization by conducting culture bootcamps.Embed organization purpose and values across all talent practices designed for HIPO journeysEmbed organization purpose and values in hiring and AC/DC practices. Lead Design & Deliver the Leadership Development ProgramDesign & deploy an end-to-end framework for the growth of the leadership team (Man Com, Business Heads/ Functional Heads & their direct reports)Build a culture of strengths-based development for the leadership teamDesign a journey that entails a holistic development based on the 3 cornerstones of Muthoot Health Triangle – Mental, Physical, and Social Well BeingFacilitate an individual development plan and help identify coaching support for the leadership teamBuild the leadership brand for Muthoot Blue, within and outside the organizationDesign and deploy leadership Audit in collaboration with OD LeadCollaborate with Head L&D to deploy learning journeys for the leadership group, based on their individual development plans Lead Design & Deliver Succession Planning & Career Development Design frameworks to identify critical roles in the organization, based on job evaluation scores and impact business continuityDefine successor identification process and successor profiles to fill in for critical roles, including talent readiness in succession plansDesign a clear path for all Critical roles, Successor profiles, and subsequently all roles across Muthoot BlueProvide visibility on career path and development to every Muthootian, by designing a scientific progression path, using the job evaluation scores and parametersCreate Ladder, Lattice & Hybrid career paths, thereby providing Muthootians with an opportunity to grow their professional aspiration with Muthoot Blue Lead Design & Deliver Assessment & Development Centres To build a robust competency framework for Muthoot Blue, with the KSA document clearly defining Job Family Competencies, Functional / Technical Competencies, and a Behavioral frameworkDefine proficiency levels for competencies wherever required to assess, identify and develop gaps/strengthsUse the competency framework to design assessment and development centers for hiring new talent & developing existing talent at mid-management and entry-level leadershipDesign and train teams on Behaviorally anchored rating scale (BARS) to facilitate understanding and assessment of competencies in an AC /DCTrain and calibrate with internally identified assessors, thereby building a pool of ready-to-deploy talentConduct AC / DC validations before deploying them for hiring/ people development projects Lead Design & Deliver Top Talent Programs for High Potential High-Performance Team Members Define a robust process, which is objectively designed to identify high-potential, high-performance MuthootiansUse competency mapping, development centers, and organization objectives to define an end-to-end development journey for the top talent at Muthoot Blue.Collaborate with Head L&D to deploy learning journeys based on development center outcomes and IDPs for the top talent identifiedDesign specific journeys for Business Talent and Functional Talent, to facilitate alignment with business objectives and individual career aspirationsDefine an exclusive club for the top talent which includes first in line for IJP, recognition programs, Live projects, Networking with leadership, etc. Knowledge, Skills & AttributesApplicable knowledge of Competency MappingDesigning & Implementing AC/DCStrong Networking Skills & Relationship ManagementConsultation & Communication (Written & Spoken) SkillsAdvanced MS Office application skills (Proficiency in PowerPoint & Excel)Knowledge of personality profiling (PPA/ DISC/MBTI etc)Basic Knowledge of Job Description & Job Evaluation process.Behavioral traits – A compassionate individual with a player attitude and a fearless approach towards open & honest conversations. Role RequirementsEducational Qualification – Graduate / Postgraduate, Desirable – MBA (HR)Experience – Overall 10 years with 5 to 7 years of relevant experience in handling a similar role in a de-centralized matrix structure organization at a National role.Financial ServicesTrivandrum Chartered Accountant
Key Responsibilities:GST Compliance and Advisory:Ensure accurate and timely filing of GST returns, including GSTR-1, GSTR-3B, and annual returns.Conduct thorough GST reconciliations and address any discrepancies in a timely manner.Provide expert advice on GST implications for various business transactions and initiatives.Stay abreast of changes in GST laws and update internal stakeholders accordingly.Direct Tax Planning and Compliance:Develop and implement effective tax planning strategies to optimize the company's direct tax position.Ensure compliance with all direct tax regulations, including the Income Tax Act.Prepare and file income tax returns, withholding tax returns, and other direct tax filings.Provide guidance on tax implications for business decisions and transactions.Audits and Assessments:Manage GST and direct tax audits, ensuring all required documentation is prepared and submitted accurately.Liaise with tax authorities during assessments and resolve any queries or concerns.Implement corrective actions based on audit recommendations to enhance compliance.Advisory and Consultation:Act as a trusted advisor to internal stakeholders on GST and direct tax matters.Provide training and guidance to finance and business teams to ensure awareness and compliance.Conduct internal reviews to identify areas for improvement and implement best practices.Compliance Monitoring:Establish robust systems for monitoring GST and direct tax compliance across the organization.Conduct periodic internal audits to assess compliance levels and address any non-compliance issues.Develop and maintain a comprehensive database of all relevant tax-related documents.PRBThiruvananthapuramCall Center Team Lead
A Call Center Team lead is a professional in charge of hiring, training, and managing staff to handle customer service issues. They set, meet, and exceed goals by providing customers excellent service and helping motivate their team to do the same using key metrics. Call Centre Team lead responsibilities include:Developing objectives for the call centre’s day-to-day activitiesConducting effective resource planning to maximize the productivity of resources (people, technology etc.)Collecting and analysing call-centre statistics (sales rates, costs, customer service metrics etc.)Job briefWe are looking for a skilled Call Centre Team lead to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.An excellent call centre Team lead must be an organized, reliable, and results-driven professional. They must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements. As a call centre Team lead, you must also have excellent customer service and communication skills.The goal is to do everything possible to attain goals and achieve great results for our company.Responsibilities:Develop objectives for the call centre’s day-to-day activitiesConduct effective resource planning to maximize the productivity of resources (people, technology etc.)Collect and analyse call-centre statistics (sales rates, costs, customer service metrics etc.)Assume responsibility of budgeting and tracking expensesHire, coach and provide training to personnel to maintain high customer service standardsMonitor and improve ordering, telephone handling and other proceduresEvaluate performance with key metrics (accuracy, call-waiting time etc.)Prepare reports for different departments or upper managementRequirements and skillsProven experience as call centre Team lead or similar positionExperience in customer service is requiredKnowledge of performance evaluation and customer service metricsSolid understanding of reporting and budgeting proceduresExperience in basic financial analysis (cost-effectiveness, cost-benefit etc.)Proficient in MS Office and call centre equipment/software programsOutstanding communication and interpersonal skillsExcellent organizational and leadership skills with a problem-solving abilityPositive and patientPRBThiruvananthapuramProcurement Specialist
Main Tasks:Procurement activities of Muthoot Fincorp Limited, its sister concerns, and all branches, typically involve purchasing items including (but not limited to) Electrical equipment like AC, UPS, Inverters, Batteries, and their AMC’s. All ERP-related activities including Item code creation, vendor creation, generation of PR /PO reports daily Monitoring the delivery of goods and processing GRN in liaison with branches. Mainly deals with the PAN India NON-IT related procurement.Handling NON-IT procurement and service-related issues in all the group companies including MPT, MML, MPS, MHFL, EXIM, MRIBS, MCSL.Communicate with vendors and end users and ensure approved requests for purchases of items are acknowledged and delivered within the specified time frame.Help to generate purchase requisitions with right product and right price from approved material requisitions.Item code creation in Orion to raise Purchase Requisition. Supplier mapping in Orion.Liaise with the concerned department for PR approval.Obtaining quotes from multiple vendors through RFQ/RFPs.Negotiation of rates with identified and approved vendors for the above items.Comparison and price adjudication of items based on quotes received and ascertain the correct vendor.Prepare Purchase orders against purchase requisitions.Liaise with Audit department and other HODs and gains approvals for purchase orders.Issuing purchase orders to the suppliers once it is approved.Interact with the suppliers/vendors on a day-to-day basis.Review deliveries against the order and ensure TAT is met.Track status and deliveries of orders placed with different vendors.Necessary follow up with consignment agencies, speed post and couriers or other shipping agencies.Follow up and deal with non-supplied, under orders, over orders and damaged goods.Ensure items are purchased and delivered within budget & time constraints meeting SLA of vendors.Contact the branches, assist them to take the GRN in ERP software.Bill registration in concerned software against GRN/PO.Liaise with Accounts department for payment release.Arrange to send the cheques to the vendors and track NEFT payments as appropriate.Ensure that all purchase requests are handled on time as per requirements of end usersHandling of Service and Repair Escalation with Vendors.Verify the quotation send by the vendor, if it is in order with the signed RC, forward it to the concerned dept.Follow up with the vendor to carry out the repair work till the work done.Initiate for payment with the approval mail.AMC and Rate Contract Management for the above.Periodic reports to reporting manager on routine activitiesTeam player capable of preparing daily job reports with details on the progress of jobs assigned, keeping logs of daily routine activities etc. Well organized and capable of escalating issues to the next level if it cannot be solved at his level with proper follow up, until the problem is solved.Strong communications skills and can write reports, mails etc and communicate in English.Experience:Minimum 2 years of experience in NBFC/Banking sectorPRBThiruvananthapuram- Financial Services
Chartered Accountant
Key Responsibilities:GST Compliance and Advisory:Ensure accurate and timely filing of GST returns, including GSTR-1, GSTR-3B, and annual returns.Conduct thorough GST reconciliations and address any discrepancies in a timely manner.Provide expert advice on GST implications for various business transactions and initiatives.Stay abreast of changes in GST laws and update internal stakeholders accordingly.Direct Tax Planning and Compliance:Develop and implement effective tax planning strategies to optimize the company's direct tax position.Ensure compliance with all direct tax regulations, including the Income Tax Act.Prepare and file income tax returns, withholding tax returns, and other direct tax filings.Provide guidance on tax implications for business decisions and transactions.Audits and Assessments:Manage GST and direct tax audits, ensuring all required documentation is prepared and submitted accurately.Liaise with tax authorities during assessments and resolve any queries or concerns.Implement corrective actions based on audit recommendations to enhance compliance.Advisory and Consultation:Act as a trusted advisor to internal stakeholders on GST and direct tax matters.Provide training and guidance to finance and business teams to ensure awareness and compliance.Conduct internal reviews to identify areas for improvement and implement best practices.Compliance Monitoring:Establish robust systems for monitoring GST and direct tax compliance across the organization.Conduct periodic internal audits to assess compliance levels and address any non-compliance issues.Develop and maintain a comprehensive database of all relevant tax-related documents.Financial ServicesIndia - Banking
Call Center Team Lead
A Call Center Team lead is a professional in charge of hiring, training, and managing staff to handle customer service issues. They set, meet, and exceed goals by providing customers excellent service and helping motivate their team to do the same using key metrics. Call Centre Team lead responsibilities include:Developing objectives for the call centre’s day-to-day activitiesConducting effective resource planning to maximize the productivity of resources (people, technology etc.)Collecting and analysing call-centre statistics (sales rates, costs, customer service metrics etc.)Job briefWe are looking for a skilled Call Centre Team lead to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.An excellent call centre Team lead must be an organized, reliable, and results-driven professional. They must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements. As a call centre Team lead, you must also have excellent customer service and communication skills.The goal is to do everything possible to attain goals and achieve great results for our company.Responsibilities:Develop objectives for the call centre’s day-to-day activitiesConduct effective resource planning to maximize the productivity of resources (people, technology etc.)Collect and analyse call-centre statistics (sales rates, costs, customer service metrics etc.)Assume responsibility of budgeting and tracking expensesHire, coach and provide training to personnel to maintain high customer service standardsMonitor and improve ordering, telephone handling and other proceduresEvaluate performance with key metrics (accuracy, call-waiting time etc.)Prepare reports for different departments or upper managementRequirements and skillsProven experience as call centre Team lead or similar positionExperience in customer service is requiredKnowledge of performance evaluation and customer service metricsSolid understanding of reporting and budgeting proceduresExperience in basic financial analysis (cost-effectiveness, cost-benefit etc.)Proficient in MS Office and call centre equipment/software programsOutstanding communication and interpersonal skillsExcellent organizational and leadership skills with a problem-solving abilityPositive and patientBankingIndia - Financial Services
Procurement Specialist
Main Tasks:Procurement activities of Muthoot Fincorp Limited, its sister concerns, and all branches, typically involve purchasing items including (but not limited to) Electrical equipment like AC, UPS, Inverters, Batteries, and their AMC’s. All ERP-related activities including Item code creation, vendor creation, generation of PR /PO reports daily Monitoring the delivery of goods and processing GRN in liaison with branches. Mainly deals with the PAN India NON-IT related procurement.Handling NON-IT procurement and service-related issues in all the group companies including MPT, MML, MPS, MHFL, EXIM, MRIBS, MCSL.Communicate with vendors and end users and ensure approved requests for purchases of items are acknowledged and delivered within the specified time frame.Help to generate purchase requisitions with right product and right price from approved material requisitions.Item code creation in Orion to raise Purchase Requisition. Supplier mapping in Orion.Liaise with the concerned department for PR approval.Obtaining quotes from multiple vendors through RFQ/RFPs.Negotiation of rates with identified and approved vendors for the above items.Comparison and price adjudication of items based on quotes received and ascertain the correct vendor.Prepare Purchase orders against purchase requisitions.Liaise with Audit department and other HODs and gains approvals for purchase orders.Issuing purchase orders to the suppliers once it is approved.Interact with the suppliers/vendors on a day-to-day basis.Review deliveries against the order and ensure TAT is met.Track status and deliveries of orders placed with different vendors.Necessary follow up with consignment agencies, speed post and couriers or other shipping agencies.Follow up and deal with non-supplied, under orders, over orders and damaged goods.Ensure items are purchased and delivered within budget & time constraints meeting SLA of vendors.Contact the branches, assist them to take the GRN in ERP software.Bill registration in concerned software against GRN/PO.Liaise with Accounts department for payment release.Arrange to send the cheques to the vendors and track NEFT payments as appropriate.Ensure that all purchase requests are handled on time as per requirements of end usersHandling of Service and Repair Escalation with Vendors.Verify the quotation send by the vendor, if it is in order with the signed RC, forward it to the concerned dept.Follow up with the vendor to carry out the repair work till the work done.Initiate for payment with the approval mail.AMC and Rate Contract Management for the above.Periodic reports to reporting manager on routine activitiesTeam player capable of preparing daily job reports with details on the progress of jobs assigned, keeping logs of daily routine activities etc. Well organized and capable of escalating issues to the next level if it cannot be solved at his level with proper follow up, until the problem is solved.Strong communications skills and can write reports, mails etc and communicate in English.Experience:Minimum 2 years of experience in NBFC/Banking sectorFinancial ServicesIndia - Financial Services,Banking,Business Consulting and Services
Area Sales Manager - Supply Chain Finance
Job Purpose The purpose of the role is to onboard distributors/dealers/suppliers & monitor the respective Supply Chain Finance programs/accounts in line with Muthoot Fincorp & Muthoot Pappachan’ s strategic objectives. The role incumbent is expected to own and manage the clients onboarded across the allocated region, in collaboration with key stakeholders and cross functional teams. Job Opening Location:Hyderabad, Bangalore, Chennai, Cochin, Pune, Ahmedabad, Indore, Delhi/NCR, Jaipur, Kolkata.Key Job Responsibilities Starting sales and developing business in the targeted cluster by establishing and building a customer base in Supply Chain Finance vertical. Responsible to source and on-board distributors / wholesalers / manufacturer and understand client offerings, evaluate product fit, define end to end journey and work on commercial negotiations to finalize the program terms. To manage and drive onboarding of traders referred under the SCF programs. Expanding strategic and opportunistic locations in the region for the SCF programs. Formulate strategies to ensure wide adoption of our products across the SME world. To maintain good relationships with the anchor's regional & central SPOCs. Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product.Increasing the share of the SME/MSME wallet – onboarding the customer across multiple products, credit services, etc. Recommend improvements to processes and policies across the SCF business to drive operational efficiencies and high-quality customer service. Knowledge, Skills & Attributes Flair for Sales.Good with numbers, Insights and be able to analyse balance sheets and P&L.Extremely self-driven & hardworking with the ability to lead team. Excellent communication skills and man-to-man sales skills. Can work in high-pressure situations and is completely hands-on; has the knack to hustle and get the job done.Having the ability to interact with promoters / CXOs of SMEs and glean information through physical discussions. Role RequirementsGraduate or MBA with 2 - 6 years of experience in managing SME/MSME relationships.Prior experience banks, NBFCs or FinTech’s would be mandatory.Flexible to travel around and fluent in English and Regional language.Financial Services,Banking,Business Consulting and ServicesIndia - Financial Services,Banking,Business Consulting and Services
Area Sales Manager - Supply Chain Finance
Job Purpose The purpose of the role is to onboard distributors/dealers/suppliers & monitor the respective Supply Chain Finance programs/accounts in line with Muthoot Fincorp & Muthoot Pappachan’ s strategic objectives. The role incumbent is expected to own and manage the clients onboarded across the allocated region, in collaboration with key stakeholders and cross functional teams. Job Opening Location:Hyderabad, Bangalore, Chennai, Cochin, Pune, Ahmedabad, Indore, Delhi/NCR, Jaipur, Kolkata.Key Job Responsibilities Starting sales and developing business in the targeted cluster by establishing and building a customer base in Supply Chain Finance vertical. Responsible to source and on-board distributors / wholesalers / manufacturer and understand client offerings, evaluate product fit, define end to end journey and work on commercial negotiations to finalize the program terms. To manage and drive onboarding of traders referred under the SCF programs. Expanding strategic and opportunistic locations in the region for the SCF programs. Formulate strategies to ensure wide adoption of our products across the SME world. To maintain good relationships with the anchor's regional & central SPOCs. Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product.Increasing the share of the SME/MSME wallet – onboarding the customer across multiple products, credit services, etc. Recommend improvements to processes and policies across the SCF business to drive operational efficiencies and high-quality customer service. Knowledge, Skills & Attributes Flair for Sales.Good with numbers, Insights and be able to analyse balance sheets and P&L.Extremely self-driven & hardworking with the ability to lead team. Excellent communication skills and man-to-man sales skills. Can work in high-pressure situations and is completely hands-on; has the knack to hustle and get the job done.Having the ability to interact with promoters / CXOs of SMEs and glean information through physical discussions. Role RequirementsGraduate or MBA with 2 - 6 years of experience in managing SME/MSME relationships.Prior experience banks, NBFCs or FinTech’s would be mandatory.Flexible to travel around and fluent in English and Regional language.Financial Services,Banking,Business Consulting and ServicesIndia - Financial Services
Payroll Specialist
Our Brand PurposeTo transform the life of the common man by improving their financial wellbeing Job PurposeThe purpose of the role is to timely and accurately complete payroll in coordination with Head – Payroll & Compliances on a monthly basis. The role incumbent is expected to work closely with finance and respective payroll partner for timely inputs and reports.Key Job Responsibilities Overall record management Maintain employee database monthly as per the salary structure and attendance and ensure confidentiality of the sameKeeps abreast of the payroll processing system and changes in wage/tax laws, and applies changes as appropriatePrepare and process statements of paymentPrepare and execute taxes and payment of employee benefitsPrepares follow-up for Stop Payment requests, manual check requests, and associated system updatesMonthly payroll processing for all employees Process the payroll for all employees and share with the payroll partner on a monthly basisVerify, calculate and update salary sheet with regards to any amendment on a monthly basisEnsure confidentiality in processing salaries of all employeesManage internal & external stakeholdersResponds to questions regarding pay policies/proceduresEstablishes and maintains a positive working relationship with customers, both internal and externalAnswer employees' questions about payrollCompile key operational payroll metrics & dashboardsPrepare periodic payroll reconciliation and submit reports to the payroll manager for reviewFinancial ServicesIndia - Financial Services
Relationship Manager
ROLE SUMMARY (PURPOSE)The primary responsibility of the Relationship Manager in the Wealth Channel at Muthoot FinCorp is to cultivate and manage relationships with high-net-worth individuals, families, or businesses seeking wealth management and financial advisory servicesKEY RESPONSIBILITIESBusiness Development and Relationship ManagementIdentify opportunities to expand the client base through referrals, networking, and prospecting to meet revenue targets.Conduct daily sales calling with the prospective new clients and identify their needs. Provide and develop solutions and suggest schemes to client’s basis their requirements and goal.Achieve financial goals of the clients through various product lines like LI, MF, FI, GI and other liabilities products.Update and cross – sell products and services to existing clients and update them about the primary and secondary market trends.Ensure that revenue for the total review period meets the target revenue targets basis the vintage and the guidelines and compliances at MFL.Build and maintain strong, long-term relationships with high-net-worth clients by understanding their financial goals, needs, and risk tolerance.Collaborate with clients to develop comprehensive financial plans that encompass investments, estate planning, retirement, tax strategies, and wealth preservation.Educate clients about market trends, investment options, and financial planning strategies to empower them to make informed decisionsPortfolio ManagementManage clients' investment portfolios by selecting appropriate asset classes, investment vehicles, and strategies to achieve their financial objectives.Evaluate clients' risk tolerance and ensure investment strategies align with their risk profiles while minimizing potential financial risks.Adhere to all regulatory guidelines and compliance standards, ensuring that clients' investments comply with relevant laws and regulationsSelf and stakeholder managementProvide regular performance reports to clients, detailing the performance of their portfolios, investment strategy adjustments, and progress toward financial goals.Stay updated on financial products and services, including stocks, bonds, mutual funds, alternative investments, and insurance products, to provide informed recommendations.Collaborate with other departments, such as legal, tax, and estate planning, to offer comprehensive financial solutions to clients.KEY SKILLS & BEHAVIOURAL ATTRIBUTESKey Skills- Relationship building and client-focused approach, Investment analysis and financial planning, Risk management and compliance, Sales and business development, financial product knowledge, analytical and problem-solving, Interpersonal, communication and presentation skills.Behavioral Attributes- Driven and in alignment with our Purpose “Transforming the life of the common man by improving their financial well-being” and anchored by our core value of integrity, collaboration, and excellence.Experience: Overall 3+ experience in sales/business building in wealth management, private banking, or a related field, with a strong knowledge of financial markets, investment products, and financial planning strategiesLocation: Vizag, VijayawadaFinancial ServicesIndia - Financial Services
Relationship Officer
Job Responsibilities:•Work in the Area assigned by the Branch Business Manager and generate leads•Cold Calling to the potential customer base to generate business•Daily Sales Calls as per the Plan submitted to BBM•To find, nurture and develop excellent relationship with the Referral Partners / Connectors•To give doorstep service to customers – at their residence or office.•To learn the Organization’s policies, and source files as per the policy.•To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager •To Support the Customers in terms of end -to- end loan processing.•To act as the Bridge between Customers and the Branch•To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.•To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.•Retain existing live loan customers.Financial ServicesIndia - Banking
Forex Officer
Company Name – Muthoot Fincorp LimitedJob Title – Forex OfficerLocation – Madurai Our Brand PurposeTo transform the life of the common man by improving their financial wellbeingJob PurposeResponsible for forex business and improving direct sales through agent transactions. Ensure the branch achieves maximum revenue contribution from Forex.Key Job Responsibilities:Employee will be responsible for the respective mapped FX branch Revenue target & achievement, and he should ensure to deliver currency, purchase, sales & Travel card sales, and outward remittance business in both AD-I &II. In addition, he needs to handhold a set of non-license branches under his direct supervision to build reasonable Fx remittance revenue.Forex Business (Travel care/Remittance & Bank Notes) & revenue responsibility of Branch -Retail & Eco partner channel business. Bulk purchase/Bulk sales & small corporate Sales for the Cluster.Branch level – Eco-partner Onboarding for direct sales segments like educational consultants, Tour Operators, Hotels, Travel & Money transfer agents, FFMC/AD-II and Banker’s business relationships to do business on Travel Card/ Bank Notes, Outward remittances AD-I & II with special attention to Travel Card business, within his mapped branch limitHand hold non-license branches and educate the branch team to learn on forex outward remittance and ensure to deliver of the committed. And Coordinate with the BDE team and ensure they deliver considerable business by educating incentive benefits.Ensure oversee regulatory compliance and product hygiene at all levels as mapped FX officer.Product Visibility and impart training on Fx business to all fellow colleagues at the branch– In house & External sales. Knowledge, Skills & AttributesProfessional yet affable disposition.Knowledge of MS Office (Excel, Word etc)Neat, well-groomed appearance.Great networking skills.Excellent written and verbal communication. Role RequirementsEducation· Minimum GraduationExperience· Minimum1 to 2 years in the Forex industry Culture at Muthoot Pappachan Group:We do everything to gain and maintain the “Trust” of all the stakeholders and don’t do anything to loose their “Trust”. Trust is the overarching “Core Value”, one which, our other values have been built.Our Core Values IntegrityAsking oneself before saying, doing or deciding on anything, whether it’s passing the test of integrityNo unethical shortcuts, to save time, money and energyStrict adherence to regulatory and other statutory bodies guidelinesTransparency in all business dealsOffer solutions to customers on the basis of their needs onlyEncourage people to highlight any practices that go against this core valueCollaborationGenuinely believe & treat the organization as your familyEncourage people to build healthy professional relationship with members of other departments and functionsWelcome feedback from other departmentsEncourage people from other departments to join for brainstorming sessionsLook at the big picture (organization goals) rather than limiting the vision to the individual / department goalHelp others to achieve their goals / tasksExcellenceMaddeningly pursue excellenceLook for best outcomes before finalizing the approachMaintain a constructive and critical mindset to gauge & ensure qualityOpen for constructive feedback from others to refine the final outputBenchmark against the best only, should not be basis convenienceWe should look for continuous improvementRecognize and appreciate, if we observe any superior performanceDon’t get settled for less at any cost – display the go getter attitudeEncourage people to stretch in order to achieve excellenceBuilding on the bedrock of Core Values, below are the other key constituents of the “Culture Code”HonestyHumilityEmpathyEmpowermentAgilityOwnershipFresh Thinking & Continuous RenewalInclusionWork-Life BalanceBankingIndia