99 TATA CONSULTANCY SERVICES JOBS
- Business Consulting and ServicesTCS is hiring for Customer Head-Collections, details below-Role-Customer Head-CollectionsLocation- Vatika Business Park-GurgaonExp-14-18 YearsRole Type- Individual Contributor Role-Managing the team to deliver to KPIs, by regular team meetings, floor walks, daily tracking and monitoring of performance against targets, encouraging an environment which best promotes TCS cultural values and behaviours, ensuring the team have the appropriate training, skills and knowledge to be able to provide best customer services on every occasion, and are motivated to deliver against challenging standards of service targets.Manage the work of the team to ensure that timeliness and quality is the underlying principle of all process under their control, and to ensure that the team works within their job descriptions and adheres to relevant policies, processes and controls. This includes reviewing call monitoring and QualityEffective performance management of team and individuals to ensure Key Performance Indicators, targets and objectives are met. Provide feedback, support and guidance where necessary. Lead, Coach and Support the effective performance of the Team to provide a level of customer service to both internal and external customers that ensures first class customer focus and delivery (including first line management of employee attendance, appraisals, performance, discipline and grievance – instigating/conducting informal & formal measures when appropriate). Make full use of systems to progress decisions that are right for the customer, profitable to the company and the performance of the team.Preparation of management reports and information, utilising and developing alternative/improved methods of gathering information, to allow more effective reportingConducting effective resource planning to maximize the productivity of resources (people, technology etc.)Governance for all deliveries covering following –SLA- including qualityShrinkageFinancials- projections and GM action plans Hiring plans.Drive organizational level initiatives and driving people skill quotient.Help needed /Support required as requested Knowledge/Experience: • 10-15 years’ experience in a collections call centre environment at a Manageiral level. Strong supervisory/management experience in an operational environment.INTERESTED CANDIDATES CAN PLEASE RESPOND TO THE JOB POST.Best Regards,Tanya KansalTata Consultancy ServicesBusiness Consulting and ServicesDelhi
Process Expert
TCS BPS is hiring for CA (Chartered Accountant) @ TCS PuneNote : Candidates with at least 1+ years of experience can applyJob Role Process Expert Process: Accounting / Taxation / AuditingJob Location: TCS PuneJob Requirement:2+ years experience in Accounting and Reporting team.Good knowledge of MS Office including Excel.Strong time management skill set for timely delivery.Excellent Communication Skills (Spoken & Written)Mode of Salary credit should be through bank from all the employers (No Cash in hand)All educational and employment documents are mandatory to have.Qualification: CA (Chartered Accountant) **TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately".puneDrug Safety Specialist
TCS is hiring for PV Drug Safety!Role: PharmacovigilanceWork location: MumbaiExperience: 1 - 7 years’ relevant experience in PharmacovigilanceQualification: Bpharm/ Mpharm/ BHMS/ BAMS/ BDS/ Msc (Biotechnology, Zoology)Job Description:*Ability to understand and analyses the complex data and performs the activities including accessing the case in Argus, code and enter data.*Be fully competent to perform all steps within the case-handling processing.*Ensure compliance with global and local procedural documents and local implementation of Patient Safety objectives, policies, processes, and procedures.*Responsible for follow up procedures.*Contribute to the development and implementation of new safety-related systems, processes, and procedures within the process.*Support a performance-driven culture.Regards,Manisha SinghTCS- HRpuneJob | WALK -IN Drive For B2B Collections Opportunity At TCS Gurugram/Gurgaon! APPLY ONLY IF READY FOR NIGHT SHIFTS AND VOICE PROCESS
Job | YOU ARE INVITED, For Walk-In Drive of B2B Collections At TCS Gurugram!Greetings from TCS!Walk -In Location: 2nd and 3rd Floor Tower A, DLF building number 6,DLF Cyber City,Gurugram,Haryana-122002Walk -In Date: 27-Apr-2024Walk -In Day: SaturdayTiming: 11 AM To 1 PMPOSITION TITLE: B2B Collections(APPLY ONLY IF READY FOR NIGHT SHIFTS)JD:100% WFO and night shifts applicable by defaultPrior International voice experience B2B/B2C Collections.Calling for payment on overdue invoices for buckets in scopeDoing maintenance on the accountHandling accounts / payment queries from accounts payable teamInteraction with other teams - billing, originations etc.Payment applicationHandling disputes and resolutionInvoice reconciliation - Pre bills, Credit rebills, Invoice splitting, PO change, Adjustments as per scope.Basic Excel based reporting and analysis on assigned inventoryDaily task list wrt regular TCS activitiesMandatory Requirements (How to generate your EPCN)EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resumeStep 1: Visit https://ibegin.tcs.com/iBegin/Step 2: Click to loginStep 3: Click New user (Register with us)Step 4: Select "BPO/BPS" in areas of interest and complete the registration. (Fill the details)Step 5: Once completed, your TCS no. would be generated which starts from EP2024XXXXXXXXXStep 6: You will receive the EP number & Password on your personal e-mail ID.Once EP is created, Kindly share the details at agnihotri.shruti@tcs.comSubject Line : "B2B COLLECTIONS NCR" ++ATTACH LATEST CV++While going for Walk-In Kindly mention your EP number on the top of your physical CV.Documents candidates need to carry while they are coming for interview on the mentioned day:1) One copy of updated resume2) Mention Source as "TCS LinkedIn Job Post - Shruti Agnihotri" in your resume3) Government ID with address proof4) 1 passport size photo5) Display of Covid19 vaccination certificate (two doses) handy.Eligibility:Qualification: Any graduateBachelors Degree / Post-Graduate in any discipline.Comfortable working BPS/BPO payroll and grade.Candidates with gaps in education or employment of more than 2 years are requested not to apply.Minimum 15 yrs of full time education is must. (Graduation is mandatory)Candidates should be willing to work in Night / 24 *7 Rotational ShiftsShould NOT have attended TCS interview in the past 6 months.About Our CompanyTCS is in business for last 50 years with consolidated revenues of USD 20.91 Billion in fiscal year 2018-2019 together with a consistent 25.14% CAGR since 1998. Currently for Q2FY20, revenue is USD 5,517 Billion with employee strength 450,738.TCS is a pioneer amongst IT companies globally and a mega player offering consulting-led, integrated portfolio of IT & IT-enabled services delivered across all major geographies through a unique onshore-offshore model i.e. Global Network Delivery Model. The model offers multiple levers of time zone, language, skills and local business knowledge to deliver high quality solutions across the globe, 24x7 with globally connected workforce, seamless integrated delivery processes & through multi-tiered infrastructure. This model has been adopted by all global competitors and is recognized as the benchmark of excellence in software development. TCS has firmly established its presence in the global arena consistently wining large deals such as USD 100 Million (2) in Q1-14.gurugramProcess Specialist
Direct Walk-In Opportunity for Generic Banking/International Insurance @ Kolkata on 13th April 2024 Greetings from TCS ! Note: Candidates with relevant experience in " Generic Banking/International Insurance "can directly attend the interview. Please go through the norms below before you attend. Please go through Norms and Eligibility criteria. Job Role – Process Associates / Senior Process AssociatesDomain – GenericBanking/International InsuranceWalk in Drive Date: Saturday 13th April 2024.Timing: 10:00 AM – 1:00 PMAddress: Tata Consultancy Services Ltd.,Candor Unitech Techspace Campus, AI Building, 9th Floor (Gate No. 1) DH Block, Action Area I, Newtown, Kolkata – 700156 Candidate to Carry: Original Photo ID Proof (PAN / Aadhar), All education /employment documents, Updated CV. Job Requirement:Candidates with 1+ years of experience in any Generic Banking /International Insurance can attend.15 years full time education (No Correspondence)Should be flexible to work in any shifts.Good communication skills should be able to clearly articulate.All educational and employment documents are mandatory to have.Mode of salary credit should be through bank from all the employers (No cash in hand)PFB the norms to be followed during the Interview process.We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates.Two / four-wheelers can be parked in the parking area.Candidates must wait in the lounge.Water dispensers are available.Rest rooms are located near the wash area of cafeteria. TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately". *** Kindly share this information with your friends and bring them along with you ****kolkataProcess Specialist
Direct Walk-In Opportunity for Generic Banking/International Insurance @ TCS-Mumbai (Thane) on 20th April 2024Greetings from TCS !Note: Candidates with relevant experience can directly Walk-In for interview.Please go through Norms and Eligibility criteria.Job Role – Process Associates / Senior Process AssociatesDomain – GenericBanking/International InsuranceWalk in Drive Date: Saturday 20th April 2024.Timing: 10:00 AM – 1:00 PMAddress: Tata Consultancy Services, Olympus A, Security Block, First Floor, Hiranandani Estate, Thane West, Maharashtra – 400097Candidate to Carry: Original Photo ID Proof (PAN / Aadhar), All education /employment documents, Updated CV.Job Requirement:Candidates with 1+ years of experience in any Generic Banking /International Insurance can attend.15 years full time education (No Correspondence)Should be flexible to work in any shifts.Good communication skills should be able to clearly articulate.All educational and employment documents are mandatory to have.Mode of salary credit should be through bank from all the employers (No cash in hand)PFB the norms to be followed during the Interview process.We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates.Two / four-wheelers can be parked in the parking area.Candidates must wait in the lounge.Water dispensers are available.Rest rooms are located near the wash area of cafeteria.TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately".*** Kindly share this information with your friends and bring them along with you ****thaneDrug Safety Associate
TCS is hiring for Pharmacovigilance professionals!Skill - PharmacovigilanceWork Location - PuneExperience Range - 1 to 7 YearsQualification - Registered Nurse/ Licensed Practical Nurse/ Pharmacist or Life Science Graduates/ BDS/ BHMS/ BAMS/ MBBS can apply. Job Description:*Ability to understand and analyses the complex data and performs the activities including accessing the case in Argus, code and enter data.*Be fully competent to perform all steps within the case-handling processing.*Ensure compliance with global and local procedural documents and local implementation of Patient Safety objectives, policies, processes, and procedures.*Responsible for follow up procedures.*Contribute to the development and implementation of new safety-related systems, processes, and procedures within the process.*Support a performance-driven culture.Interested candidates please respond to the job post.Best Regards,Sakshi SharmaTCS - HRpuneFAO Delivery Head
TCS is hiring for "FAO Delivery Head". Details below-Role- FAO Delivery HeadLocation-BangaloreExp-14-21 YearsRole-Minimum 14-21 years of experience in F&A Outsourcing industry of which at least 5 years in managing large programs of over 500 FTEs 2 • Experience in Client Relationship Management – engaging with CFOs, key client stakeholders, understanding their requirements and Outsourcer’s ability to meet them. • Experience of leading large teams located across multiple cities in India and across the world. Demonstrated skills of managing span more than 500 FTEs • Experience of Driving Digital Transformation across a portfolio of accounts • Experience of working in large organizations have matrixed structure 6. Excellent communicator at all levels • Demonstrates a breadth and depth of operational service delivery management expertise, preferably in an international environment. • Excellent analytical and problem-solving skills. • Experience in managing/supporting transitions of complex F&A project Good to Have • Chartered Accountant or MBA Finance qualification • Understanding of Technology and various ERPs being used in Finance worldDelivery 1 Accountable for managing service delivery 2 Conduct a thorough review of all components in the Project/Program Plan: scope, deliverables, time frame, and cost to meet client expectations and contractual agreements 3 Ensure Quality Management Systems are followed for delivery excellence 4 Responsible for SLA management and customer satisfaction across one or more customers 5 Ensure and monitor all processes are in place to proactively protect consistent service quality. through rigorous management of change control and acceptance into service procedures 6 Metrics and reporting as per the program communication plan People Aspect / Relationship management 1 Motivate, develop, and mentor the entire project team for efficient delivery 2 Ensure resources, capabilities, and capacity to meet Customer requirements 3 Ensure proper communication between onsite, offshore and Customer team Technological Cognizance 1 Participate in Finance and Technology roadmap discussions with Customer and advise on the best way forward 2 Initiate process, productivity, and service improvements to improve Customer 3 Drive transformation programsInterested Candidates can applyRegardsTanya KansalTCS-TAG-HRbangaloreSourcing AND Procurement SME-Individual Contributor
TCS is hiring for Sourcing AND Procurement SME-Individual Contributor , details below-Location- MumbaiExperience-17-21 yearsJob Responsibilities:Responsible to develop new offerings within Sourcing & Procurement area.Responsible to execute projects ranging Spend Analytics, identifications of process gaps, process maturity assessment, Rfx evaluation criteria, Summarize bid responses, contract creation and execution.Lead workshops with client teams and demonstrate knowledge, capabilities and credentials in Sourcing & Procurement, Spend Analytics, content management, Tactical Procurement, Transactional ProcurementConnect and influence Commercial teams at large Global organizations around emerging innovative solutionsContribute to building deep, differentiated capabilities across the end-to-end value chain in Sourcing & Procurement – developing insights, standard methodologies, technology solutions, integrated analytics offerings etc.Lead brainstorming discussions with Sales / Client Partners and Operating Leaders and identify proactive opportunitiesEnsure high customer satisfaction and reference ability to mine the accountsBuild sustainable partner eco system for differentiating offeringsDesired Experience- 12-15 Years’ experience in Sourcing & Procurement for diversified industries such as Retail / CPG / Manufacturing/ Hi-Tech / Life Science etc.Conceptual on Strategic sourcing, Spend Analytics, operational procurement Process, Supplier selection and negotiation, Contract management and Experience in Indirect categories such as:Facility ManagementMarketingOffice SuppliesProfessional ServicesHR Services- Hands on experience on Procurement Tools- Experience in delivering high quality large-scale projects across multiple industries, and regarded as an advisor to mid & senior management on driving business value from technology-based solutions- Working knowledge of any of the ERP & Procurement tools like SAP, ORACLE, Ariba, Coupa, iValua etc- Consultative selling skills- Strong executive presence and client-facing stakeholder management skills- Must be willing to travel as neededRequired Skill-- Excellent client management skills- Ambitious and independent personality with problem-solving skills.- Ability to work under tight timelines, multi-tasking abilities- Agile Project Management- Adaptive and Flexible- Good written and oral communication skillsInterested candidates kindly applyRegards,TCS HRmumbaiOrder Management Representative
Walk-in | TCS Kolkata Hiring for Order Management/Service Delivery INTERVIEW DETAILS: Interview date: 19TH April 2024, FridayInterview time: 10 AM to 12 PMVenue: Infospace Unitech HiTech Structure Ltd. IT/ITES SEZ,Block A, 9th Floor, Education / Qualifications:- Must possess regular full-time degree (BE/B.Tech/Post Graduate/Graduate) Job Responsibilities: Candidate should have 3 + Years’ experience in Telecom/ ISP Industry in Order Management and Service Delivery Must possess regular full-time degree (BE/B.Tech/Post Graduate/Graduate)CCNA certified preferredGood communication skill (customer service exp preferred)& internal stake holdersCandidate should have basic knowledge in Telecom and networkCandidate should have excellent written and verbal communication.Willing to work in 24*7 rotational shiftGood knowledge in MS Office Additional Details:Shift Time: 24 *7.Associate should be flexible for split week offs. Mandatory Requirements (How to generate your EPCN) EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resume · Step 1: Visit https://ibegin.tcs.com/iBegin/· Step 2: Click to login· Step 3: Click New user (Register with us)· Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)· Step 5: Once completed, your TCS no. would be generated which starts from EP2024XXXX.· Step 6: You will receive the EP number on your personal e-mail ID. *Interested Candidate may walk in at the below venue.* It is mandatory to write EP Number & "Marcellinius" as reference on CV About TCS: A global IT and business solutions leader, TCS has an employee strength of 614K with offices in 55 countries, a footprint on 6 continents and a revenue of USD 27.9 billion (2022-23). TCS offers services across varied domains such as Aerospace | BFS | Insurance & Healthcare | Life Sciences | Manufacturing | Energy & Resource Utilities | Government | Hi Tech | Media & Information Services | Telecom | Travel & Transportation and Hospitality | Retail & CPG and Horizontals such as F&A, SCM, CIM and HRO.TCS is one of the country's largest equal opportunity employer with more than one-lakh female associates and is a continuously ranked a leader in the 'India's Most Respected Companies' surveykolkataUK Payroll - Team Lead
TCS Kolkata Hiring for UK Payroll - Associate & Team Lead Job Summary: Experience: 1 year to 10 yearsLocation: Kolkata Education Qualification: Bachelor’s degree or professional HR degreeSkill & Responsibilities:have experience in UK Payroll Processinghave end to end experience in processing salary changes and various life cycle of employee pay component.knowledge of statutory compliances of UK payrollknow how to calculate Tax, NI , Pensionsbe familiar with year start/Year end activities of UK payrollbe able to reconcile P11D, Pensions, P60.have experience in handling voice and email query of client/CustomerMandate Skills:working experience in SAPMandatory Requirements (How to generate your EPCN) EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resume · Step 1: Visit https://ibegin.tcs.com/iBegin/· Step 2: Click to login· Step 3: Click New user (Register with us)· Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)· Step 5: Once completed, your TCS no. would be generated which starts from EP2024XXXX.· Step 6: You will receive the EP number on your personal e-mail ID. About TCS: A global IT and business solutions leader, TCS has an employee strength of 614K with offices in 55 countries, a footprint on 6 continents and a revenue of USD 27.9 billion (2022-23). TCS offers services across varied domains such as Aerospace | BFS | Insurance & Healthcare | Life Sciences | Manufacturing | Energy & Resource Utilities | Government | Hi Tech | Media & Information Services | Telecom | Travel & Transportation and Hospitality | Retail & CPG and Horizontals such as F&A, SCM, CIM and HRO.TCS is one of the country's largest equal opportunity employer with more than one-lakh female associates and is a continuously ranked a leader in the 'India's Most Respected Companies' survey Warm Regards,Sumrita BhattacharjeeTalent Acquisition GroupTata Consultancy Services LimitedkolkataProcess Specialist
Greetings From TCS BPS !! Opportunity for Generic Banking @ TCS Job Role – Process Associates / Senior Process AssociatesDomain – Generic Banking Skills: Good Communication skills Eligibility: Any Graduates with (1 Year to 6 Years) of relevant experience can apply. Minimum 15yrs of regular education (10th + 12th + 3 years Graduation) - No Correspondence. Willingness to work in all Shifts Relieving letters from all the previous companies are mandatory Mode of salary credit should be through bank from all the employers (No cash in hand)Interested candidates can share their resumes to s.seethapathi2@tcs.com with the below details Total Years of Experience - Relevant Experience - Notice period - CTC - ECTC - Open for Night shifts - YES/ NO Highest Qualification - (Full time) TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately".tamil naduProcess Specialist
Direct Walk-in Interview Opportunity "Any International Insurance, F&A ,AP,AR " @TataConsultancyServices, Mumbai location on 13th April 2024.Note: Candidates with relevant experience in "any International Insurance, F&A ,AP,AR can directly attend the interview. Please go through the norms below before you attend.Job Role: Process Associate.Process: : Any International Insurance, F&A ,AP,AR. Walk in Drive Date: Saturday 13th April 2024.Location: Tata Consultancy Services, 1st Floor, TRIL Infinity IT 4, Park Gen, General Arun Kumar Vaidya Marg, Malad East, Maharashtra - 400097.Timing: 10:00 AM - 1:00 PM.Candidate to Carry: Original Photo ID Proof (PAN / Aadhar), All education /employment documents, Updated CV.PFB the norms to be followed during the Interview process.We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates.Two / four-wheelers can be parked in the parking area.Candidates must wait in the lounge.Water dispensers are available.Rest rooms are located near the wash area of cafeteria.TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately".Things to carry for interview :1 copy of an updated resume, (Aadhar card ) Government ID proof, 1 Passport size photo, (Hard/soft copy).mumbaiProcess Specialist
Direct Walk-in Interview Opportunity Corporate KYC @TataConsultancyServices, Chennai location on 13th April 2024.Note: Candidates with relevant experience in "Corporate KYC" can directly attend the interview. Please go through the norms below before you attend.Job Role: Process Associate.Process: Corporate KYCWalk in Drive Date: Saturday ,13th April 2024.Location: TATA Consultancy Services Limited 165/1A, 2&4, Velachery Taramani 100 Feet RoadVelachery, MADRAS 600 042. Timing: 10:00 AM - 1:00 PMCandidate to Carry: Original Photo ID Proof (PAN / Aadhar), All education /employment documents, Updated CV.Job Requirement:Any fulltime Graduate.Candidates with 1 - 7 years of experience in Corporate KYC.Willingness to work in Night Shifts.Good Communication Skills Written and Oral.Mode of Salary credit should be through bank from all the employers (No Cash in hand)All educational and employment documents are mandatory to have.Candidates who can join us within 0-30day’s notice are preferred.PFB the norms to be followed during the Interview process.We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates.Two / four-wheelers can be parked in the parking area.Candidates must wait in the lounge.Water dispensers are available.Rest rooms are located near the wash area of cafeteria.TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately".Things to carry for interview :1 copy of an updated resume, (Aadhar card ) Government ID proof, 1 Passport size photo, (Hard/soft copy).chennaiEcommerce Specialist
TCS is hiring for "Ecommerce Specialist". Details below-Role- Ecommerce SpecialistLocation- ChennaiExp-3-6 YearsShift- Rotational (24x7)Role-1. Manage and monitor e-commerce operations ensuring all processes are running smoothly and efficiently. 2. Collaborate with cross-functional teams to develop and implement process improvements. 3. Utilize Adobe Analytics to gather and analyze e-commerce data identifying trends and insights to optimize performance. 4. Conduct regular audits of e-commerce systems, processes, and documentation to ensure accuracy and compliance. 5. Monitor and troubleshoot any issues related to website. 6. Assist in the development and execution of marketing campaigns including website updates, promotions, and content creation. 7. Provide support to the customers and address any website related inquiries or issues with agreed timelineKey Requirements-1. Previous experience in e-commerce operations 2. Proficiency in using Google or Adobe Analytics to analyze e-commerce data. 3. Strong analytical skills and ability to interpret data to drive actionable insights. 4. Excellent written and verbal communication skills with ability to effectively collaborate with cross-functional teams.Interested Candidates Can ApplyRegardsTanya KansalTCS-TAGchennaiDemand Planner
TCS is hiring for "Demand Planner-SCM". Details below-Role- Demand PlannerExp-3-7 YearsLocation - FlexibleSkills Req-Supply Chain, Inventory Management, Vendor Management ( International Client exp )Shift- US Shift ( Night Shift )Role-3-7 years functional experience with Supply Chain and Demand Planning especially in e-tailing/B2B or in Retail/eCommerce domain, preferably with Paper/Furniture/Office Supplies categoriestype: Full-timeRetail B2BFunctional Area: eCommerce, Business to Businessof SKUs (via Demand Solutions) up to 26 weeks and sharing with vendorsreplenishmentmanagementinitial forecasts provided by Category Managercoordination with Delivery Centers, Vendors, Accounts Payable, Merchandising team, Finance, etc.Day-to-day and ad hoc reporting Interested Candidates Can ApplyRegardsTanya KansalTCS-TAGmumbaiDelivery Lead-Logistics
TCS is hiring for "Delivery Lead-Logistics". Details below-Role-Delivery Lead-LogisticsLocation-MumbaiExp-9-16 YearsRole-Tower Leader – Will report to the Customer Leader –Will handle a Span of ~250 to 300 staff across multiple LOB / CountriesResponsible for delivering Client SLA and Business Metric for the Unit , Daily interaction with Customer ( India ) and Country ,Responsible for managing business ( Meeting Revenue Goals , Delivering Results without penalty and needs to be a lead process expert ( SME ) who will be given training to align to the business Works with the Customer for definition / agreement of new SLA -*Daily / Weekly & Monthly Connect with client managers to outline and work on LOB business objectives and challengesRequirement * Graduate* Minimum of 4-5 years in a Delivery Manager / Ops Manager Role* Should have handled a Span of 250-300 staff* Project Management Experience* Flexibility ( 24/7 Operation/ Weekend Working )* Carries Experience of dealing with International Customers* Process / Operations Management Experience* Logistics Experience (Preferable)* Possess Skills in MS Office (Word , Excel & PPT)* People Management ( Attrition , CSAT )*Performance Management Experience* Exposure to P&L is an added advantage* Analytical Skills*Drive performance ( AHT , Productivity )* Automation led initiative ( Added advantage)Competencies * Willingness to learn* Ability to handle and work under pressure* Work in challenging situations* Go Getter & Positive Attitude* Good with Analysis* Problem Solving & Ideating mindset* Team Player* Decision Making Ability* Ability to have handle strong / difficult conversationInterested Candidates can applyRegardsTanya KansalTCS-TAGmumbaiFAO Delivery Lead
TCS is looking for "Delivery Head-Finance". Details below-Experience-14-22 YearsLocation-BangaloreQualification- Charted Accountant or MBA full timeRole-Minimum 14-22 years of experience in F&A Outsourcing industry managing large programs of over 1000 FTEsExperience in Client Relationship Management – engaging with CFOs, key client stakeholders, understanding their requirements and Outsourcer’s ability to meet them.Ability to articulate / defend delivery aspects of large proposalExperience of solutioning the deals and understanding of all towers of F&A.Exposure to Benchmarking and understands analyst rankings and ask in industryExperience of leading large teams located across multiple cities in India and across the world. Demonstrated skills of managing span more than 1000 FTEsExperience of Driving Digital Transformation across a portfolio of accountsExperience of working in large organizations have matrixed structureExcellent communicator at all levelsDemonstrates a breadth and depth of operational service delivery management expertise, preferably in an international environment.Excellent analytical and problem-solving skills.Experience in managing/supporting transitions of complex F&A projectService Delivery-1) Accountable for managing service delivery2) Conduct a thorough review of all components in the Project/Program Plan: scope, deliverables,time frame, and cost to meet client expectations and contractual agreementsAct as a catalyst inDriving organizational agendasBring value to clients ensuring long term value to clients.Strategically plan at engagement levels to ensure friction less delivery.3) Proven record of bringing in synergies whist working with cross functional teams to meet engagement level requirements4) Ensure and monitor all processes are in place to proactively protect consistent service quality.through rigorous management of change control and acceptance into service procedures5) Review of metrics and performance standards against SLAs and bring in required remediations at the earliestInterested candidates can applyRegardsTanya KansalTCS-TAGbangaloreOrder Management Specialist- Supply Chain
TCS is hiring for "Order Management Specialist- Supply Chain. Details below-Role-Order Management SpecialistLocation-ChennaiExp Range-3-8 YearsShift (US Shift)-Night ShiftRole-Create Demand Plan in line with Customer Guidelines & Market TrendCompare and Analyse the Forecasted data with Previous years / quarters to improve the forecast accuracy.Build Predictive model for forecasting.Co-ordinate with Category Managers to improve Forecasting accuracy by providing insights on products & Product category.Monitoring performance using Key Performance Indicators (KPIs).Pay close attention to details to identify exceptions, anomalies, and discrepancies in forecast accuracy reports.Skill SetDemand planners should have a solid understanding of the retail industry, including supply chain dynamics, demand forecasting principles, and inventory management concepts.Proficiency in using forecasting and data analysis tools.Familiar with tools like Power BI, Excel, and other software used for forecasting, inventory management, and data analysis.knowledge of JDA and Microsoft cloud database systems is beneficial.Effective communication, share insights, and align strategies for accurate forecasting and inventory management.open to learning new tools, techniques, and approaches to enhance forecast accuracy and continuously improve inventory decision-making processes.Job Description:Daily Report Retrieval (Hot Report, Short Report and others) via QMF (query management framework) SQL editor:Loading SKU External Forecasts and Conducting Plan Analysis in JDAGenerating Supplementary Orders for FIRM Orders and OTBReviewing Bouncers and Addressing DiscrepanciesMake recommendations for investment buy options.Monitoring performance using Key Performance Indicators (KPIs).Regular discussions and collaboration with stakeholdersInterested Candidates can applyRegardsTanya KansalTCS-HRchennaiPlanning Tower Expert-Supply Chain
TCS is hiring for "Planning Tower Expert-SCM". Details Below-Role- Planning Tower ExpertLocation- Mumbai/Kolkata/Bangalore/Delhi/ChennaiExp-14 to 18 YearsRole-As a SCM Planning Tower Expert , your responsibilities include but are not limited to:Understanding the Supply Chain and Sourcing canvass for both manufacturing as well as service industry customers Managing large SCM customer engagements with global delivery centersLeads large cross-functional projects with risks identification & mitigation and complexity to achieve milestones and objectivesLead and drive growth and transformation for the accountResponsible for customer engagement delivering value beyond contractually agreed metricsDrive transformation including automation and digital interventionsLead customer business review meetingsGovernance management with customer and internal stakeholdersLead and participate in cross sell / upsell activities within the accountsAnticipates internal/external business and regulatory/compliance issues; recommends transformation, product, process or service improvementsSupport new deals / RPFs from delivery perspectiveChallenge current services, technologies or products and recommends alternative solutions, value analysisFocus on delivery, understanding the supply dynamics, product mix, master scheduling, logistics and warehouse dynamics aligned with customer demand Coordinate effectively with multiple stakeholders such as SCM, Sourcing, Factory, Suppliers, Warehouses, Depots, SKUs etc.Increasing staff motivation and morale through effective performance appraisal and career development by training, coaching, providing feedback and integrating reward systemsStrong exposure in creating a high performance-driven culture, employee engagement & customer centricityCoaching and motivating the team, optimally deploying for project requirementsInterested Candidates Can ApplyRegardsTanya KansalTCS-TAGmumbaiSix Sigma Black Belt
TCS is hiring for "Black Belt-SCM". Details below-Role- Black BeltLocation-KolkataExp-7-12 YearsSkills Req-1. Service Industry exposure2. Global customer exposure3. SCM background4. Technology and tools5. Communication skills for showcasing case studies to international customers during floor-walks and cross-referenceAdditional:An eye for detail, analytical and data oriented with logical problem solving approach'To facilitate deployment & assessment of Quality management system ( iQMS) including ISO and CMMi SVC practicesDriving Best Practice sharing & continuous improvement among the set of assigned accountsTo ensure that the best in class client satisfaction rating is achieved by leveraging Delivery Excellence initiativesAbility to work hands-on and independently with limited supervisionDrive for results with ownershipCertification:Mandatory requirement: Six Sigma Black Belt CertifiedAdded advantage if: Experience in ISO 27001; ISO 20000; ISO 9001:2015, CMMIIndustry Candidates can applyRegardsTanya KansalkolkataFrench Translator
TCS is hiring for "French Language Specialist". Details below-Role-French Language SpecialistExp-3-6 YearsLocation-Flexible ( NO work from home and No Hybrid only work from office )Shift- US Shift ( Night Shift )Role-Minimum B2 level of French, proficiency in MS ExcelFrench B2 certification preferably from Alliance Française, MS Office Word & PowerPointType: Blended3-5 years functional experience with Canadian French as the language of communication, preferably in the Retail/eCommerce domaintype: Full-timeRetail B2BFunctional Area: eCommerce, Business to BusinessTo assist Pricing, Sales, Merchandising and Marketing teams whenever French translation or interpretation is requiredCustomer Service & Vendor Coordination wherever Canadian French is required, through emails, chat or phone callsInterested Candidates Can ApplyRegardsTanya KansalbangaloreMargin Analyst
TCS is hiring for "B2B Pricing/ Margin Analyst". Details below-Role-B2B Pricing/ Margin AnalystExp-3-5 YearsLocation-Flexible ( No work from Home, no hybrid only work from office)Shift- US Shift ( Night Shift )Role-3-5 years functional experience with Sales and Margin Management including Financial Modelling and Strategic Planning, especially in e-tailing/B2B or in Retail/eCommerce domaintype: Full-timeRetail B2BFunctional Area: eCommerce, Business to Businessmodels and analytics for customer profitability based on margins, vendor rebatesoverall strategy w.r.t. pricinganalytics and strategic recommendations for pricing decisionswith key internal stakeholders to suggest pricing scenariosdata accuracy and build ad hoc reportsthe product mix of each customer contractApproval process for profitability modelsw.r.t. pricing inquiries, trainings, customer copies, credit calculations, ad hoc requestswith key internal stakeholders to suggest pricing scenariostimely Pricing reviews and other reportsDevelop pricing proposals, ensure accuracy, create financial modelingInterested Candidates Can ApplyRegardsTanya KansalTCS-TAGbangaloreHead of Collections
TCS is hiring for Customer Head-Collections, details below-Role-Customer Head-CollectionsLocation- Vatika Business Park-GurgaonExp-14-18 YearsRole Type- Individual Contributor Role-Managing the team to deliver to KPIs, by regular team meetings, floor walks, daily tracking and monitoring of performance against targets, encouraging an environment which best promotes TCS cultural values and behaviours, ensuring the team have the appropriate training, skills and knowledge to be able to provide best customer services on every occasion, and are motivated to deliver against challenging standards of service targets.Manage the work of the team to ensure that timeliness and quality is the underlying principle of all process under their control, and to ensure that the team works within their job descriptions and adheres to relevant policies, processes and controls. This includes reviewing call monitoring and QualityEffective performance management of team and individuals to ensure Key Performance Indicators, targets and objectives are met. Provide feedback, support and guidance where necessary. Lead, Coach and Support the effective performance of the Team to provide a level of customer service to both internal and external customers that ensures first class customer focus and delivery (including first line management of employee attendance, appraisals, performance, discipline and grievance – instigating/conducting informal & formal measures when appropriate). Make full use of systems to progress decisions that are right for the customer, profitable to the company and the performance of the team.Preparation of management reports and information, utilising and developing alternative/improved methods of gathering information, to allow more effective reportingConducting effective resource planning to maximize the productivity of resources (people, technology etc.)Governance for all deliveries covering following –SLA- including qualityShrinkageFinancials- projections and GM action plans Hiring plans.Drive organizational level initiatives and driving people skill quotient.Help needed /Support required as requested Knowledge/Experience: • 10-15 years’ experience in a collections call centre environment at a Manageiral level. Strong supervisory/management experience in an operational environment.INTERESTED CANDIDATES CAN PLEASE RESPOND TO THE JOB POST.Best Regards,Tanya KansalTata Consultancy Servicesdelhi